Trident Nariman Point Mumbai (Bombay)

Just completed a three night stay and came away generally happy with this property:

- Welcome for Diamond member was strong: bottle of (bad) wine, chocolates tray, fruit tray

- Location is outstanding, with a view of the bay and Queen's Necklace and easy walking distance from many restaurants, attractions, including Colaba and the Gateway

- It's a long slog from the airport (easily an hour), but that's to be expected

- Pool setup is nice, with ample gardens and views over the bay and skyline, but I agree that the pigeons are a serious nuisance and the staff did not seem concerned enough with cleaning them up or shooing them away.

- Breakfast buffet is outstanding, a much larger selection than at other similar hotels

- Prices in the restaurants and bars were definitely first world (US$50 for a round of four drinks)

- Staff was a bit aloof, but that also comes with the territory

- A good portion of this hotel is under renovation

- There are currently no executive rooms, though the normal sea-facing room was plenty large

- There is no executive lounge, so members don't have any place for free breakfast or cocktails

I stayed on points, so I don't know about value for the money...

This is a business hotel aimed at business travellers, so if that is what you are in town for then this is a great hotel in a good location. As a tourist I felt very much the 2nd class citizen despite holding a Hilton Gold loyalty card which should entitle me to upgrades etc...these were not offered and we felt that the reception staff were very aloof and snooty.

The rooms are average for this type of hotel with average decor but no Ooh Arrr factor. The room itself was realtively good value booked driect with Hilton however the bar prices were fearsome. Generally Mumbai is more expensive than other areas but a large spirit in the hotel bar was in the region of $18-20 a go.

Breafast was excellent with lots of choice and here the staff really shone as being professional.

The hotel pool was decent enough size for a city hotel however the skill of the photographer in the hotel publicity shots cleary comes through as there is definately some wide angle lens stuff going on...but overall not bad. However there are a significant number of large crows which beseige the area and tend to liberally spray their deposits everywhere generally leaving the felling that a good session with a pressure washer is needed!

My daughter and I satyed for a week at the Hilton Towers Mumbai in Feb 2006. The service was generally good, but food service/ room service could be slow.

One criticism was the very cold rooftop pool (24 degrees) and the pool could have done with a clean.

Staff generally attentive, hotel one of the best in Mumbai.

Having finally worked out that this hotel and the Oberoi next door are roughly the same (they are joined and both web sites show essenitally the same photo) we opted for the $100 per night cheaper Hilton and do not think we missed anything. Having secured a high floor room, with view across the bay the hotel check in was excellent and service throughout was high. It is a business hotel, make no bones about it, geared more to that than general tourists, but is in a truly great location at Nariman Point where you get much less hassle than Gateway area close by. The bar is more flash than content but you can live without it. The Chowpatty beach is 2.5 km away, about 30 mins easy walk around the bay. A taxi, with lights, is recommended.

If you are planning for a business meeting in this hotel think twice before you book. The hotel reception- telephone operator is soooo unprofessional. You can' get through to your guests on time... They think they are doing a favor for you by talking to you

Stayed here one night on travel through India, and was very impressed. Having stayed at 5 and 4.5 star properties of the Le Meridien and Sheraton families in India, this was the best hotel of the bunch.

ROOMS: Got upgraded to an ocean-view room on a high floor, and the room was excellent. Furnishings and decor are high-quality. View is excellent. Bed, couch and desk all comfortable. Lots of nice touches, like fruit and other turn-down services for free, etc. Room was very clean and well-maintained. Plenty of space.

FOOD: Did breakfast via room service, and it was one of the best meals I had in 3 weeks in India. Didn't try any of the restaurants in the hotel, didn't have time.

Went to Mumbai for a 'weekend' trip from the UK - knew from a previous visit that I would need somewhere central and relaxing to make the most of my short time in the city.

Hilton exceeded my expectations - service was impeccable and the hotel facilities where exactly as described. Location is great for tourists (me) and I would guess equally good for businessmen.

Would recommend without question.

Although the purpose of my visit was business,the comfort and service I received from the Hotel was fantastic,being a lone lady traveller and my first visit to India the hotel staff were very freindly and attentive to all my needs, they agreed to upgrade my room to an ocean view which I highly recommend at "no extra cost".you receive impeccable room service twice a day fresh linen, towels, a robe and slippers to relax in,free bottles of water fruit and newspaper.The Hotel has two main resturants catering for both Western and Eastern style of food,highly recommend India Jones serving Indian,Thai,Chinese and Japanese food ,cooked to perfection,bar area called The Opium Den in which I felt entirely comfortable to relax and have a predinner drink.The Pool and Gym facilities were excellent as was the beauty palour I arranged to have my hair wash and trimmed which comes with head,neck and arm massage all for £10 a bargain the best hair cut ever.

Excellent Business center facilities and the hotel is connected to a large shopping complex but for the more discerning shopper go outside and haggle not only more fun but real bargains to be found. Excellent Place

Stayed at Hilton Towers for 16 days. Shame was there during the Indian Wedding season (December), which meant that more emphesis was put on the big spenders hiring out the banquet halls. Found service to fairly good, but rather annoyed with all the businessmen walking around with their mobiles stuck to their ears.

Overall, the hotel is a high class business hotel and the service was good, but next time would prefer to stay at Taj Lands End instead.

I have stayed at this hotel for business reasons 4 times in the past 18 months .It used to be known as the Oberoi group before Hilton recently bought it.The levels of service and facilities are comparable to certainly the far east and North Asia .For those travellers bought up on tales of delhi belly etc console yrself with the fact that the peperroni pizza I had at the resident italian restaurant was the best ever and certainly more palatable than the fare served up here here or across the pond....

Throw in the lovely check in staff and you cant go wrong ...