Great Hotel if you don't mind the walk to the Harbor...

We had a wonderful time at the Harbor, this is a great place to stay if you don't mind the walk. The hotel was clean and the staff was very nice. I wouldn't recommend it though if you want to be close to the Harbor. It's about a 10 minute walk, but we didn't mind! We are also 25, so to us it was no big deal. Great rooms, great rates, and great service!!

Good Value

A friend had stayed at the Tremont Plaza this past summer and thought it was very nice. I was planning a two night stay for 12/26 and 12/27.

Expedia had a great rate for the larger one bedroom suites for $88.00/night. Getting to the hotel was no problem. I pulled right up and a bellman was there to greet us. They quickly unloaded the car while I checked in. The manager checked me in and said the hotel was very quiet--which was fine with me. I went ahead and paid the $25.00/night to have the the car valet service (the hotel was nice enough to only charge one night--a present from the manager!). We were given a corner room on the 36 floor--great room with veiws of the city and harbor! The suite is very spacious--900 sqare feet. Has a small kitchette with small frig, sink and microwave. Large sitting area with TV and and nice sized bedroom with king bed. The room looked to have been recently renovated--very clean and tidy. Hotel has an exercise room with two treadmills, a stationary bike and a stepper. The equiqment was a littled dated--but funcitonal. The hotel is also attached to a small deli/store that services sandwiches and has some side salads. Also has nice selction of snacks, sodas, beer and wine.

This was really nice to have in the morning--opened each day (even Sunday) at 7:00--good coffe and bagels. The hotel is about a ten minute (five block) walks to the Inner Harbor. The hotel offered us a shuttle ride, but the weather was okay to walk. Overall, I was very pleased with the hotel and would certainly recommend it. Other notes on Baltimore and musts to do: National Aquairum, Fort McHenry, shopping at Inner Harbor, water taxi to Fells Point, and good eating at Della Notte for Italian!

I really enjpyed my stay!

I love to staying her to get away from reality. The beds are very comfortable, everything was clean, spacious and quiet. he furniture was modern. The bar/restaurant has a nice atmosphere. My only complaint was that room service did not stay open as late as advertised.

OK, but would not stay there again

Unfortunately, our experience last weekend was not good at Tremont Plaza. We had NO HEAT in the room and the restaurant was disgusting.Otherwise, it is in a pretty good location. The staff was relatively pleasant but not overly accomodating. The decor was decent.

I probably would not stay there again, though.

Absolute best bang for the BUCK!!

I conducted an extensive search to find the best hotel that would offer a government/military rate for a conference we were attending in the Baltimore area. This hotel was very convenient to Inner Harbor shops and night life, provided suites with kitchen type facilities and I found that they don't put their gov/mil discount customers in less desirable rooms. A government employee or military member could wind up with any suite in the place for the current government rate (it's better to call ahead and request the type suite/view you prefer). Another person in our party had already booked a 20 person group into a Hilton Garden Inn but we decided to give the Tremont Plaza a try instead. I was in suite 3602 located on the northeast corner of the 36th floor and I must say that the view was fantastic, especially out my bedroom window and the suite was HUGE! After our stay everyone who stayed there OVERWHELMINGLY APPROVED and would go back to stay there again in a heartbeat! One thing I read about the hotel that wasn't true: Two different reports that 30th and above floors are "concierge" floors and include complimentary breakfast and cocktails turned out to be false, I asked about that and no one knew what I was talking about. All of the staff we spoke with was very knowledgeable concerning restaurants, night life and other things to do in Baltimore. Myself and one other person in the conference arrived too early on a Sunday to check in but Donna at the front desk had us fill out the paperwork so that when we came back from lunch we could just get our key from the desk. She even arranged to keep our bags and have the valet park the car so we could go get a bite and catch some football. The biggest disappointment was the hotel's restaurant. The food was reasonably good although it was fairly expensive and the breakfast menu was somewhat limited. Whenever I was there or observed it from the bar area they seemed under staffed. This wasn't such a big deal during our Dinner because there wasn't very many folks there that night. During breakfast there was only one sever for the entire restaurant (guessing about 16 tables) and the hostess had to jump in and help out (everyone at our table tipped her rather than the server for her help) because our server just couldn't get to us. I also noticed that neither of the servers (dinner or breakfast) seemed to speak english very well. These shortcomings however were easily overcome by the myriad of restaurants within walking distance to the hotel. We also found out that no restaurant in Baltimore seems to be willing to separate the check. The hotel restaurant only requests that you let them know before you order if you would like separate checks. Overall a large group of veteran travelers were EXTREMELY pleased with our experience at the Tremont Plaza and we are all eagerly looking forward to our next trip to Baltimore so we can stay there again. A very special thanks to Gretchen (sales manager) for all her help getting us set up, did I mention that the staff there was fantastic?!?!?!?!.

Terrible Customer Service

The letter that I have sent to the manager of the hotel (three times with no response) says it all:

To whom it may concern:

Unfortunately, I was not pleased with my stay at the hotel. I found the room to reek terribly of smoke. I wanted to change rooms, but the hotel was full. In addition, the water pressure was unacceptable, therefore resulting in showering at a friend's house which was very inconvenient.

The valet took great lengths of time to return my car, even though I called ahead with plenty of time. Perhaps the most unsatisfying experience encountered was in your convenience store. We went downstairs to pick up breakfast at 10:20 a.m. and stood at the counter, being ignored, for eleven minutes, where the unfriendly (and unaccommodating) staff member informed us that breakfast ended at 10:30 -- one minute before hand.

I will not return to your hotel, nor would I recommend it to friends, family, or work acquaintances.

The Tremont Plaza Rocks!

My husband, 2 children and myself stayed at the Tremont Plaza Hotel the weekend of August 22, 2003 and had a wonderful time. The staff was extremely helpful and informed about restaurants in the area, sightseeing, etc. The room, which was a 2 bedroom suite was spacious, very clean and attractive. We did not eat at the restaurant but the deli was well stocked. The Inner Harbour is within walking distance-just a few blocks downhill. The Tremont has a shuttle service available if you don't feel like walking back. The valet parking is at a reasonable fee and they move quickly. I would have to say I highly recommend the Tremont Plaza for families and business individuals.

Enjoy

2 Thumbs up for the Tremont Plaza

Our family loved this hotel. The suites are well appointed and have plenty of space for a family of five. We had a great view from the 37th floor. We walked to all the attractions - and this was with a six year old in tow. The deli that is part of the hotel complex is well stocked.

For economical meals use the food court at the Callery at Harbour Place and pick up food at the Lexington Market (this market refelcts the neighborhoods that its serving and is priced accordingly). The staff is not particularly knowledgable and though there is a concierge desk noone was in attendance while we were there.

The best in baltimore

This was my 8th trip to Baltimore in the past 4 years, staying in 6 different hotels. The Tremont Plaza has been the best experience so far. The rooms (suites) are impeccably clean, quite spacious and are an exceptional value. Although I ate only in the deli and did not get to eat in any of the other restaurants the menus were diverse and anyone would be hardpressed to find something that does not appeal to them. The staff was very helpful and friendly, despite an overwhelming number of guests during my stay. If you are planning a trip to Baltimore this is the place to stay.

Great Suites!

The Tremont Plaza is a beautiful old hotel that appears to have been recently renovated head to toe. The staff was very accommodating and pleasant. (Brought us extra towels at 11 pm!) Although the hotel had the feel of an expensive NYC hotel, it isn't the least bit stuffy. The rooms are all suites as far as we could tell (and we had a bundle of them since we were travelling with a sports team). We had two suite types: one with bedroom with double/queen bed and TV, living room with sleeper (very comfortable) and TV, dining room, kitchen, bath, and the other suite type with two dble/queen beds with TV, walkin closet, bath, kitchen. The furniture was wonderfully comfortable and fabrics and wallcoverings selected were high quality and nicely coordinated. The air conditioning/heating was quiet and efficient and controlled by a wall thermostat. There is a full service deli on the ground floor - open til 10pm - that cuts meats to make sandwiches on a variety of breads. They carry salads, ice cream, soda, juices, beer, breakfast foods (make eggs, bacon etc til 11 am). This is a real find since there was not much else open immediately around the hotel.Tugs Restaurant on 2nd floor served delicious lunch (crab cake with berries and mixed greens were great). Prices $9 for burger and fries. Autographed photos of celebrities line the walls. It's located about 10-15 minute walk (7 blocks) uphill from the Inner Harbor. A cab from Harbor runs about $4 for those who don't want the walk up hill!! There isn't much around the Tremont in terms of restaurants that we could tell. Eateries abound at the Harbor.