Historical Traveler Reviews Kennebunk Gallery Motel and Cottages
It's good for the price
The hotel seems to be in renovation, it shows it's age, but the room was clean (room service made the bed, put clean towels, give you soap and shampoo every day), and the people at the front desk are helpful (they change the phone of my room the same day I tell them was useless). The breackfast is good to endure a day in the beach. By the way, the beach is just ten steps from the hotel, is the best feature that it has. The parking charge is expensive ($15.00 a day). Theres nothing near luxury in the hotel, but for a small budget (around $50.00) is very good.
No wonder Europeans like this place...
They're not used to the finer quality we, in the US, are accustom to, EVEN if we're on a budget! I had one weekend out of my very very busy life to get away and enjoy Miami for the first time, and what do I get stuck in? A DUMP! Its very true that the pictures paint a pretty picture, but wow, what a shock when I walked into this, this, h*** hole! Looking at the pictures and presuming the quality was well worth the very inexpensive rates, I felt confident to book. WHAT a MISTAKE! This place needs a huge renovation! We must have gotten the worst room in the whole place! The paint on the walls was chipping, the vertical blinds were broken, the beds ARE REALLY ROCK HARD, no fridge, and the small vanity self in the bathroom was rusty! Our shower also leaked water all over the place, the furniture is old and outdated and, the walls even had dust molds of where paintings used to be! And thats just a few of the things that were wrong with the place. This was the worst place I've ever stayed! Not even when I went to Europe for a month, did I stay in such a horrid place. It had a dirty feel to it! I refused to walk barefoot in my room, or take a shower without flip flops! Yes it was that bad! I can't believe it's listed as 2 stars, 1 star would be giving this place way too much credit!
Swamp Room from hell
This had to be the worst hotel experience ever, My friend and I booked our reservations through a hotel network and when we got to the hotel Our names were not in the computer, even though we had our confirmation right infront of us. We finally after an hour of arguing got put in a room over looking the beach on the 8th floor. The room was nasty, most of the lights did not work, there was an iron burn in the carpet ( but no iron to use) The air conditoning did not work so it felt like a swamp in there. the drawers in the vanity would not close all the way, the t.v. that we had only got like two channels in spanish (should have payed more attention in high school I guess) The sliding door to the balcony took two people to open, which was very annoying, and there was this really freaky looking picture on the wall that must have been ripped out of a steno notebook, it kind of looked like a chinese woman but it had to have been drawn in marker. We had to take it off the wall and hide it in the closet till we left. The pool sucked, there was no hot tub and the room service sucked, We made our own beds, vaccumed the room and had to use the towels that left more lint on you. I can't believe we had to stay there for seven days! Do not go there!!!! We will never forget the trip, or the Traymore.
Not that bad
The hotel wasn't as bad as I dreaded after I read the reviews on that site. There were some problems such as no remote for the TV and I had a leak in the bathroom coming from the room upstairs but that was fixed immediately. There were also no restaurant or safe in the bedroom as promessed. But for the rest, it was OK. The staff was very friendly and helpful, the room was clean, so was the swimming pool. It only took me 2 minutes to go from my bedroom to the beach. The bed wasn't hard but it's true the walls are thin but I was lucky the hotel wasn't full, so during the week I stayed, I had neighbours only for 2 days. The breakfast was very good and nourishing, you can eat as much as you want. You have plenty of closets to put away your clothes and as many towels as you wish. I wasn't charged for any phone calls since I asked if it was free to make calls with a card. As it wasn't, I made my calls from the public phones you have in the hallway. It's very convenient by bus if you want to go downtown, the neighbourhood is OK. There are plenty of restaurants and shops within a 30 minutes walk distance and the public library branch, with a free internet access, is barely 10 minutes walk away. At the same distance, you also have the Conference Center, where you can see shows.
To conclude, it's a good cheap hotel and though it needs being renovated (it was being renovated when I was there), maybe because it's so old (but that's also part of its charm), it's a good deal.
Awsome - great view to the beach
For 59$ a night, you can't complain. The room was simple, clean and with a nice view to the sea. The beach is in front of the hotel, walking pass the nice swimmingpool and palm trees.
The people at the reception were friendly. It makes it easier if you speak spanish. Got no calls in the morning, no calls charged, everything run smoothly. Breakfast was very simple.
I just needed a place to sleep after partying. During the day I was on the beach. The Traymore Hotel met my expectations.
All Around CHEAP
Terrible service, very rude. We got business calls from the front desk at 2:45 am, the tried to charge us $50 worth of phone charges for days we weren't even checked in. The pictures are completely untrue, the hotel is dirty and rickety. The only redeeming factor is that it's on the beach. The walls are paper thin, sound travels worse than in a college dorm. Not worth the cheap prices
Piece of Junk, horrible service
Staying at the Traymore was positively the worst experience I have had with a hotel. The brochures are completely false advertising. Everyone I was traveling with is planning to call the Better Business Bureau. To begin with the brochure, there is no restaurant, no hot tub, no tiki bar, trees have filled in the open area going out to the beach, and the hotel room that is pictured gives a falsified image of some space and a balcony. Perhaps that was a "penthouse"...if a hotel of this caliber has one. When I stayed, someone had knocked over the stalls in the bathroom by the pool. The pole for the shower curtain fell down, we had a blanket with a hole in it, the windows didn't properly open....
The maids didn't come for three days because they would stop by early when we were sleeping, so we'd tell them to come back and they never did. If they did make up the room, they would give you too few towels that are the size of hand towels and scratch off all of your skin. Also, don't expect to relax on comfortable beds, because these are hard as a rock with no springs.
One of the rooms we were given was located in the emergency exit stairwell....There was no proper heat/cooling adjustment that could be found.
I would repeatedly attempt to receive messages at the front desk (the message system was broken) and be ignored for a good 10 minutes by the attendant who was speaking to his girlfriend on the phone. One time we were called at 2:45 am about a message. After an attendant at the desk accused our group of never paying for a new key (lost on the beach), that was the final straw. He was paid $20 in cash, upfront, and he claimed that he had made a receipt saying we had not paid. I admit, we should have asked for a receipt. When asked for the documentation, he had none. In fact, he had already cleared the fee on the computer and his coworker vouched for our having paid.
Additionally he claimed that we owed over $50 in phone charges. Four people made calls from our room, all with phone cards. When I demanded to see his documentation of the phone charges, he hesitated and snapped that I could not keep it. I said, no, but I intend to check them over! After pulling the sheet from him and reviewing carefully, I discovered two things. First of all, no one in our party had knowledge of any of the long distance area codes. Secondly, the charges were made before our check in date!!! He grumbled and admitted his error, but continued to yell and curse at us for the key. Never in my life have I had a desk clerk yell and swear at his clients who were requesting proof for falsified accusations. He was angry because he was inferring that we were calling him a liar for the key, but he hadn't exactly developed a good rapport with the false phone charges. The client is supposed to be always right, but he didn't seem to understand this concept, and dared us to contact Better Business Bureau after I stated my plans. I certainly plan to.
It is a despicable thing to attempt to connive college students out of additional money because they are young. Luckily none of us are fools enough to not question illegitimate charges. However, we were fooled by the brochures. Please heed this advice and avoid this hotel!!!
This hotel looks completely different from the pictures that are shown in advertisements. There is no restaurant, there is no tiki bar, the pool wasn't even open because it was so dirty and there were no chairs around the pool. Actually there were 2 broken ones. We had to wait until about 5pm everyday for our room to get cleaned and even then the maid refused to give us towels, we had to beg for them. The vending machines didn't work, our shower leaked water all over the bathroom floor, it was hotel hell! Stay someplace else!
Review of the hotel
My experience of the Traymore hotel was not a positive one- and I would advise any travelers planning on staying there to really think twice. I decided to travel to Miami for my college spring break. Since I am not from the area, I decided to do research of hotels via the internet. I wanted a hotel that was on the beach-had a pool, hot tub, great service, etc. The Traymore was one of the hotels that I found first. The pictures of the hotel looked beautiful...it was directly on the beach, had a great pool, hot tub, and had a restaurant that was described as "the finest Italian cuisine in Miami." The description also said that there would be a carribean band that you could listen to while sipping on a frozen drink. Very excited about the puctures and description of the hotel, I called to request further info. They sent me a brochure, which once again had great pictures and fabulous descriptions. The hotel looked like a tropical paradise, with a price that was hard to beat. With all of this,I decided to stay there. As soon as my boyfriend and I checked in, I immediatly noticed that the exterior looked nothing like the pictures OR a tropical paradise. When we saw our room, I was shoked. It was gross. There were no light fixtures on the ceiling, the carpet was seriously stained, the tv did not work at all, the bathroom was very dirty and the room smelled very bad. The only positive part was the view. The room had a beautiful view of the beach. However, I could hardly see it because the windows were covered with some sort of gross film. We thought that we could potentially just stick it out for 3 days, but our thoughts changed as soon as we saw a huge roach run across the stained carpet. After we saw this, we went out to look at the pool. It was filled with dirt and looked like it hadn't been cleaned in months. There was also no hot tub. We still had some hope, thinking that the resturant may be good. However, there was no restaurant. It was a gross looking lounge with no
omplaining about the false advertisment. They said that they had a hot tub about ten years ago, and the pictures on the internet and brochure were about 15 years old. The staff was very understanding and gave us a full refund. So, basically the hotel was nothing like we thought- and I would advise anyone planning on staying there against it.
I found this hotel through hoteldiscounts.com and it was not as advertised. Buyer beware! The photos must be at least 10 years old. The hotel needs a major renovation! The place needs a major cleanup, the floors are in need of vacuuming, the pool had leaves and debris at the bottom, there was BLACK MOLD in the air duct in our room(very scary!), no remote for TV, no hairdryer or iron as mentioned. Also it was not in a desirable part of town, don't bother!
TripAdvisor Reviews Kennebunk Gallery Motel and Cottages
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