Travelodge Bristol Central
How has this hotel rated in the past?
Historical Traveler Reviews Travelodge Bristol Central
Price and location are the only good points
Well what can you expect for a cheap as chips city centre hotel.
The telly was bust, there were big cracks in the wall mould in the bathroom, the heating was of saharan extremes but we could open the window...............but then were woken by the lorries delivering whatever it was into the loading bay of the store next door at five thirty in the morning. It was better than dehydrating though. They could turn the heating down thoughand it might save a bit of cash so they could then employ staff who could show a little interest in their customers as opposed to the surly teenagers abandoned on the front desk we encountered when we arrived. They were more interested in flirting with each other than checking us in. They redefined the trem "surly" for the 21st century. What are these people doing in the service industry? But I supposeIf you pay peanuts you get monkeys
Don't go here if you want to sleep!
This place ticks the boxes for the bare minimum requirements of a hotel, but your fellow guests may well cause you a few problems and do not expect any help from the staff. I know TravelLodge are trying to keep the costs down, but please employ somebody who knows a little bit about the local area and speaks reasonable English. This is just a false economy unless you do not care what customer service is enjoyed by your customers. My colleague asked the barmaid for a pint of bitter. 10 minutes later she returned from the kitchen to explain that they do not have any pitta bread. Well at least she tried!
Where the staff did not try was in sorting out the drunks that roam the corridors in the early hours. After one hour of a stream of obscenities being shouted in the corridor between 4 and 5 a.m. and numerous complaints to the front desk, the duty manager eventually arrived to ask the naughty boys to be a bit quieter.
In the morning we complanied about the noise and the time it took to sort it out to the person at the front desk (who once again lacked adequate English to really understand what we were talking about). He said he would get in touch with the person on duty during the night. We returned two hours later to see if the situation had been resolved only to be accused of being the people who made the noise! Please! He just had to look at us to know that we were not a bunch of beered up kids without any sense of consideration for fellow guests, but since when has common sense prevailed? He said we should take up the issue with the Area Manager and fill in a complaint form. Three of us duly did.
Given the overall quality of service from TravelLodge, how many of you reading this review expect the Area Manager to have taken any action over this? And one other little point. It was the Bristol Half Marathon weekend and the hotel was on the route. We could not move our car for four hours. Another quiz about the qualities of the TravelLodge - do you think the hotel informed us of this fact?
If you intend to go clubbing all night and return in the early hours and shout a few unpleasantries, then this is the hotel for you. If you have half an expectation of a night's sleep and decent customer service, steer clear!
Cheap, but very poor quality
Bad food, service and very outdated. TV didn't work & bed knackered.
But very cheap for 1 night!
Personally, I wouldn't bother
This was an enforced stay on my part as my partner was in hospital all last week and there was no accommodation available at the hospital for me so I had to stay in the city 20 minutes away by bus.
We had stayed at this hotel together for a night back in January and were not impressed then either. When it came to booking 7 days' accommodation for myself this past week, this hotel was the only one with a room available for the whole 7 days, so I took it. I paid £58.99 per night for the room (with just me in it) and I felt ripped off.
It's your bog standard city centre hotel, practical and no frills. It barely met my expectations and certainly didn't surpass them and there was nothing about the staff or the hotel that would make me seek it out in the future unless I absolutely had to. I'm glad on this occasion that I had to spend very little time there. It is completely cold and characterless.
The location is good and this is obviously how they stay full. It's a short walk from the bus station and a short hop to the stop for the bus that took me up to the hospital every day. In that respect it was great and was certainly a practical choice. But I was glad I was not spending more time there than my sleeping hours. It was okay for a place to lay your head at night but don't expect too much else.
Coffee and tea making facilities, yes. TV with remote, yes. Telephone, yes. A bed, yes. Boring décor, yes (very 1970s and desperately needs an overhaul). A shower curtain that actually fitted the height of the bath, no. A bath towel that actually went around you (and I'm not huge), no (and, by the way, my two extra towels were whipped away on the second day when it obviously became clear to the cleaner that only one person was in the room). A bathrobe, no. Slippers, no. Top sheets and a warm duvet, no. Internet access, no. Pen and paper, no. Local information brochure, no. A window that opened, no. Suffocating and oppressively stuffy despite air conditioning, yes.
The biggest disappointment is the staff. They're all far to young to have any great experience in hotel reception duties, are incredibly slow at processing people and are monumentally bored and utterly disinterested in anything you say or ask. Just a well-used spiel given to you on arrival. Reception is just a cattle station. The staff don't even know the most basic of local information, like where's the nearest taxi rank (A: just down the road) and which bus does one catch to get to wherever. If I was in any way paranoid I'd say that I wasn't wanted there at all and was an inconvenience along with everyone else.
One of their standard lines is that there is "a 100% satisfaction guarantee". All I can say to that is that I must have very high standards because I certainly wasn't 100% satisfied.
Breakfast cost just under £7, or at least it would have done if I had it. A short walk from the hotel took you to various shops/cafes that did a full breakfast for £2.50, and the ambiance was so much nicer.
The hotel is attached to a Beafeater restaurant (or maybe it's more accurate to say that the Beafeater restaurant is attached to the hotel). The food was good (choice and quality) and reasonably priced, the service disinterested but fast enough, and the view from the restaurant windows much better than the view you got from your hotel window, which had a net curtain between the two sheets of double glazing, with no way of moving it out of your eyeline.
In summary, if you just want a bed for the night that city centre based go for the Premier. If you intend to spent a lot of time in your hotel room and want friendly and cosy and comfy, don't bother.
PS: They had a customer questionnaire in each room. Needless to say I ran out of room on the 'suggestions' page!
Not highly recommended
Stayed for 1 night before going on holiday. Rooms OK and clean but if you have a room on the front can be noisy from the main road. Be Warned ! Car park not safe at all - CCT at front and back but not inside - had an unfortunate experience with my car which ruined the holiday. Found out afterwards this has happened in the past but no signs up to warn anyone - which I found bad and staff didn't warn us to be vigiliant! Just be careful.
Find somewhere else...
stayed for business purposes 5 nights in dec.
Small uncomfortable rooms that stink of cigarettes. I picked up a cough on my first night and suffice to say wont be staying here again. The staff are all friendly but I just could not stand the dirty rooms. You can find something better in central bristol at the same price.
The rooms in this hotel were very small and cramped. Although clean they can only be described as basic. Check in was very slow.
The car park was a problem, it was very full and driving through it with so many cars parked at odd angles was difficult. Had to park near Anchor Square and walk back to hotel .(Not recommended for women on their own )
The hotel was very noisy and we were disturbed by drunks in the hotel in the early hours. Not what was expected and was glad to have only stayed 1 night.Not worth £60.
Cheap and Cheerful!
I stayed at the travelodge recently and found it just as described on the Travelodge website - what you see is what you get - cheap and cheerful. The room was clean, comfortable if a little noisy, but you are in the centre of Bristol. Within very easy walking distance of Broadmead shopping centre, Clifton Village, and all the city centre attractions. If you want no frills but friendly staff (and cheap parking!) this may be one for you.
When they say no frills they mean it!
I stayed for 3 nights at the Travelodge in Bristol; there's a lot of building work going on around it and it's pretty noisy. The staff are very young and whilst friendly are not particularly efficient - I was perpetually given the wrong information, incorrect change etc. It is clean, but the rooms are basic - they don't even provide a bar of soap in the toilets.
The limited food available in the bar/breakfast area is highly overpriced - there are lots of bars in the harbour area that have better quality for the same price. It's worth staying here only if you get the £25 cheap rate or if you're a family, otherwise you can do better for your £60.
Pleasantly suprized with Bristol Central Travelodge
We were pleasantly suprized with our clean, comfortable and spacious room. We expected the room to be much smaller. The staff was friendly and helpful. We would certainly stay there again when visiting Bristol. The hotel location was an easy walk to many great areas of the city.
TripAdvisor Reviews Travelodge Bristol Central
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