The Accord Metropolitan
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How has this hotel rated in the past?
- Minbar in room
- Drycleaning onsite
- Continental Breakfast
- Meeting rooms/conference facilities
- Airport Transportation
TravelPod Member ReviewsThe Accord Metropolitan Chennai (Madras)
Staff as before were very friendly, very helpful but our second stay was disappointing for two people who wanted to pamper ourselves. The Front desk, spa staff and Travel desk were exceptionally helpful as was our driver.
We were looking forward to our second stay at the Accord Metropolitan to end our three weeks in South India and pamper our selves. However service was quite poor. Towels were not replenished, one bathrobe for two women and when we called several time it still never came. We had one slipper then the second night the slipper was gone. We were looking forward to use the swimming pool which were told would be open again in January it was not for our December stay. The pool was closed, we said well at least the steam room is working. It was not working, the second evening both the steam room and the dry sauna were not working. The changing room is not clear so men and women had no privacy. We had an early flight but the phone kept ringing at 3 am for someone else...sigh.
We were asked if we had taken anything from the mini bar but there was no minibar it was empty...
Its too bad because the hotel was quite expensive for the both of us but we paid for the amenities of a three star hotel.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TripAdvisor Reviews The Accord Metropolitan Chennai (Madras)
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