Traders Hotel, Kuala Lumpur
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So we've made it back to KL via bus (which is by far much easier than catching a train) however the bus terminal in KL is a total fail. It's hot from the endless number of buses queing to get into the actual terminal, which takes forever. My family will arrive later tonight, we're all staying at the same hotel which is direclty opposite the …
Bonjour a tous! (Je n'ai pas trouve les accents sur le clavier alors essayez de deviner ou il y en a)
Apres 2 jours et demi d'avion, nous sommes enfin arrive a Kuala Lumpur. A Montreal, en passant les douanes americaines c'etait assez drole. Pour une fois, le douanier etait relax. Il nous a demande ou on allait. En lui repondant Kuala …
Alloooo! (trouvez les accents)
Comme je vous disais dans l'entree precedente, nous sommes alles au KLCC. C'est un grooooos centre d'achat avec toutes les boutiques du monde. A l'interieur, on est pas tellement depayse parce que ca fait tres americain. Dans les magasins de jouets d'ici, ils ont les nouveaux jouets de toy story et j'espere …
Kuala Lumpur City Centre, City Centre
Kuala Lumpur, 50088
I love KL......the food, people, the buzz, the concrete jungle amid the lush rainforest. But we weren't here to do the sights. We came to shop for my husband's camera lenses and a mini ipad for himself. We went to KLCC to buy the ipad then off to the Berjaya Times Square to buy the lens. We were then directed to Low Yat IT centre where you can buy …
How has this hotel rated in the past?
- Swimming pool
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
- Fitness/Health center
TravelPod Member ReviewsTraders Hotel, Kuala Lumpur
Excellent hotel, good food and friendly staff. Good location in central KL and a stunning view of the Petronas Towers, especially at night
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
There is no better hotel than the Traders Hotel in KL. Located at the Kuala Lumpur Convention Centre, the location of Traders is awesome, and to add to the delight and spectacle of this hotel, great views of the Petronas Towers. Book a room with a towers view..totally magic in every sense.
Our room was on the 19th floor and towers side, so we could enjoy the view of the towers night and day, the beautiful KLCC gardens below and access by hotel buggy to the magnificent Suria KLCC shopping centre. The buggy is open air and doe's not run when the weather turns to rain, but you can walk undercover from the hotel along through the KLCC right to Suria about 5-10 minutes. Aquaria is also a few minutes walk away.
At Suria shopping mall, you'll find food courts, restaurants, KFC, McDonalds, Subway, two supermarkets, post office, brand name stores, newsagent in Cold Storage supermarket on basement level with overseas newspapers and magazines, well stocked, and six levels of shopping in a spectacular centre that has to be seen to be beleived.
The hotel ticks all the boxes, would certainly be the best one we have stayed at ever. It has more than the 'wow' factor. From arriving and being greeted by friendly staff who open your taxi doors and take your bags you are escorted into the main foyer and up to the 5th floor reception area to check in. Following check in you then take the lift to the floor of your room and find so much luxury in the spacious rooms that well set out with fully stocked bar fridge, tea and coffee making facilities, television LCD which incorporates two radio channels, and nice lighting and very comfortable beds with lounge type chair and small relaxing couch.
The bathroom is modern, with bath, shower, toilet with water jet for..well you know...even a phone in the bathroom too.
Toiletries include packaged soaps, body lotion, shampoo, conditioner, toothbrushes with Colgate toothpaste, cotton buds, hair tie, shower cap,and even a Chuppa Chup on the towels! Small things make the difference.
I had booked a city view room, but this hotel goe's out it's way to make you have the best of everything, and we were in a towers view room and no extra charge.
Facilities include a business centre for access to relax and use the internet, several tables in a comfortable setting that was never overcrowded or any wait to use the computers. A charge of 250ringits per printed page.
You can ask for hotel brochures here, have access to KL magazines free of charge and other services also included.
The restaurant Gobo provides an a-la-carte menu or buffet and a buffet breakfast on the 5th floor, and the staff here go out of their way to make you welcome. There is also another restaurant just above Gobo. One night the restaurant was so booked, they squeezed us in at a table and then gave us complimentary items while enjoying our dinner. The hotel offers an amzing room service that is delivered quickly to your room and on call 24 hours a day for help and provide adaptors for power points etc on loan while at the hotel. They take care of everything. Menus are in the room and a full detailed hotel guide of all services including laundry pick up, as there is no laundry available to quickly wash and dry clothing.
The hotel has a gym and the spectacular top floor Skydeck with pool and spa, busy during the day, becomes nightclub after 7pm and awesome views of the city and the towers.
We were even given two complimentary cocktails at the Skybar and a 50per cent discount card for a massage.
This is a hotel where you never want to leave, but after six days it was on to Singapore, having totally enjoyed every aspect of the Traders Hotel, and so looking forward to going back.
The hotel is unable to provide admission tickets for the Petronas Towers Skybridge walk or observation deck. Tickets are on sale from the basement level of Suria from 8.30am on a first come first served basis. I missed out the first time I went down, but the second time managed to get a ticket for the Skybridge, which was awesome.
It is easy to see why this is the number one hotel in KL without question, glowing reviews all say the same, and the staff are the best anywhere and know how to run a top world class hotel. Great memories for now, more memories on the next trip. The location is awesome and you'll never forget the Petronas Twin Towers views.
To get to Traders Hotel from KLIA or LCCT, take the Skybus or train to KL Sentral and a taxi from there. Takes 10-15 minutes and is cheap. Taxis from the hotel to KL Tower at Menara is a short trip but to save get the taxi to drop you off at the shuttle bus stop at the bottom of the hill going up to KL Tower and take the free shuttle bus to the top. It's a long walk!
Traders Hotel is located close to downtown KL and getting anywhere is no problem and cheap by taxi. The Rapid KL subway station is at front of Suria and is also very cheap to take train anywhere to Central Markets or Batu Caves. Saves a lot and is not confusing and the lines are seperate and not needing changes while travelling anywhere. All in all a magnificent way to spend your time in KL at a perfect hotel thats makes your holiday that much more enjoyable. If there was one thing that was a disappointment it is the hotel doe's not have a gift shop with hotel souvenirs or other items as many hotels of this class do. This is only a minor thing, but would enhance the hotel totally. Free newspapers are available from the concierge plus maps and information and can arrange tours for you too. Overseas travellers like me, like to be able to pick up souvenirs from where we stay, and have quick access to items other than having to travel out of the hotel to pick up drinks etc.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Traders Hotel, Kuala Lumpur
The hotel is excellent, and is within the complex of the Petronas Towers. The room was fab, with stunning views of the PT (make sure you get a garden view room), bathroom was clean and luxurious. Can't beat this hotel on price and location. The hotel has a great Skybar with swimming pool and great views of the Towers again. We recommend you upgrade to "The Club" upon arrival, as you receive, breakfast, afternoon, tea, and business lounge facilities (well worth the price).
There is a complimentary golf cart pick up from the PT to save you walking the 5 mins round the park area to the hotel. It's a nice walk but also a nice added touch by the hotel.
Recommend for PT sky bridge viewing, get there at 7.30am (ticket booth opens at 8.30am) as only approx 1400 tickets available each day. PT is free and the KL Tower is only a few dollars and that's a great view.
This hotel is sparkling brand new with a very modern look and the rate charged is a great value for the quality of the room. The bathrooms are huge with both a bathtub and shower area.
The pool area is rooftop and quite nice although will probably become rundown fairly quickly based on the 6-month wear on the cushions, etc.
The hotel is attached to the convention centre and it is probably just over a 10 minute walk from the Suria KLCC shopping centre, Twin Towers and KLCC LRT stop.
We did not eat at the hotel as we felt the restaurant was overpriced.
Very modern hotel
The hotel is new and very modern. I would rate it as a 4.5 star hotel. The bathroom is huge and fantastic. It had a toilet which washed your bottom if you wished, by pressing a button! The view from our room was abolutely amazing, just bang opposite the twin towers. The bedroom was also very large with a sofa and a desk, which gave it the look of an office, so it might not be to everybody's taste.
The only complaint I have is that the pillows stank. I think the pillow cases were never dried properly.
As we had to leave the next morning early, we did not have the time to have breakfast, but when we checked out (on the 5th floor, where the restaurant is), there was a massive queue, as there are not enough seats and tables for a hotel that size.
Nice hotel with good location
New and Nice design for the hotel... nice gym with a view facing the KLCC. It also has a Swimming Pool at the top level of the hotel with two jacuzzi at the poolside. Its just a 5min walk to KLCC, very convinient. The only negative point is their respond to housekeeping is very slow.... overall...its still quite a nice hotel, should be 4.5 star hotel.
Gorgeous modern hotel in good location
This hotel was great!
We spent 1 night here as a stopover on our way to Langkawi. Getting to the hotel was quite easy, we arrived in the evening and took the airport train to KL Sentral (30 mins), then hopped onto a cab for 18 Ringgit to Traders Hotel (which took about 10 mins). The Traders Hotel is located right opposite KLCC where there is a large shopping mall, the Petronas twin towers and a large park. We noticed a running track in the park - great for those who like their morning jog.
The hotel itself is very new and beautifully decorated in a simple modern way (don't expect a grand lobby with large chandeliers). The lobby is on the 5th floor, which I initially found a little odd. We booked a deluxe room garden view through Trader's website but was upgraded to a city view upon arrival. The rooms are also modern but have a very luxurious feel - we had an extra sofa and recliner seat, both a large bathtub and a shower, plasma TV and a huge bed which felt so comfortable we had trouble dragging ourselves out of it. (See photos)
The staff were also extremely friendly and helpful even if a little blur at times ... no doubt this will improve with experience.
On the whole, I would highly recommend this to anyone staying in KL.
Promising but with room for improvement
I'm a frequent business visitor to KL and decided to give the Traders KL a try. I had a parkview room - room was modernly furnished and had very good lighting - this business traveller who has had to contend on many occations with poor lighting while working on his laptop in hotel rooms - certainly appreciates this feature.
When I requested for shampoo, they certainly delighted this customer by calling me back 10 minutes later to check if housekeeping had delivered the item. Plus points from me for their customer service level.
On areas with opportunities for improvement - that relates to their staff at the coffee house on the 5th floor - Gobo. The waitstaff were chatting in their local language (about their personal lives) well within earshot of customers - not a very professional image. Also I saw a chef cough into his hands, after which he proceeded to work on food - the pros and cons of having an open-kitchen concept.
Best hotel in KL
This is my second stay in the Traders since they opened in July. 1st stay was in end July. When I returned this time, they remembered my name even before I checked in!
Excellent staff in the Traders Lounge. Personalised service with smiles every morning at the club lounge during breakfast. They even remember how I liked my coffee. I didn't have time to use any of the amenities so I can't comment on that.
Overall, wouldn't stay in any other hotel if my company has the budget.
Nice room but poor service
we reserved our room for 14 nites stay but moved out on the fifth nite. Firstly, front desk doesn't know hotel management in details. When we checked in, we asked whether breakfast was complimentary and we were told yes. However when we checked out, we were billed for all breakfast consumed as we were told under corporate rate, breakfast is not included. We immediately told the staff that they were the ones who did our check in and they should know our deal better than us. If they told us breakfast is inclusie, we would definitely believe them. Who else would know this better ecxept them!!!
Next, as the hotel has just opened on 1 July, it is new and we suspect very short handed. When we asked for our baby's soiled diaper to be removed from our room at 8pm before we went out for dinner, we epect conceirge to relay our message to housekeeping. However when we returned at 11pm, the smelly diaper was still left in the room. We immediately called housekeeping and they promised to come. Half an hour later, we called again and they again said OK. By then, my children were too tired and we really did not want anyone to disturb their sleep. Minutes later, a well dressed lady from front desk came and cleared the rubbish instead. Well, we can all sleep now....but NO! We received a call at 12.30AM from front desk to check whether someone has come to clear the rubbish!! 12.30AM...do they take note of time and customer's privacy????
When we could not take such poor service anymore and decided to check out, we asked for a bell boy to carry our luggage to the lobby. The reply we got was "YOU HAVE TO WAIT ABOUT 10 MINUTES". Knowing we can't trust that their 10 min really meant 10 min, we lugged our luggage ourselves with 2 young kids behind us. At the lobby, I was very sure this guy at the conceige counter saw us but he simply turned round and talked to his colleague without helping. Only when we approached them did another guy came to help!
Other minus point: Breakfast menu is the same throughout the week. Mykids were sick of the food after 2 days. Room is full of white feathers. Housekeeping and I deduced the feathers came from the quilt. This makes the room dusty.
Plus point: We upgraded to a park view room that overlooked KLCC Suria and the fountain. View is terrific and room is spacious and beautiful. If the management is better, I will really want to come back but until that happens, it's a BIG NO for now!
5-star at 3 star prices
I usually stay at the Mandarin Oriental when in KL, but this will be the las time. Right across the park, the new Traders is more personal, although big, shiny and thoroughly modern. None of the men's club ambience, more like a nice NYC hotel. Super friendly and helpful staff. Perfect views over the Twin towers, 2 minute walk across the park to KLCC. Little pleasant surprises like chocolate and fresh fruit delivered in your room. And all at less than half of the price of Mandarin Oriental. I paid MYR410 for a park view club room, but I think rooms start at MYR270. Unfortunately the hotel had "forgot" to mention that the pool will not open till August, so off I traipse to the Mandarin, paying an exhorbitant 850 for a non-view club room. But it's not all lost, I will definitely be back!
We have pleasant experience there. All together, we stayed 4 nights.
The location of this hotel is excellent. There're two large shopping malls nearbyl. More, even you stay in-room can see the twin towers and very nice garden view of KLCC park (from room no. 09, 15). More important is, in every single room they have free Internet access.
They have well-trained staffs too, very friendly and helpful. There're some minor problems related to the "hardware" such as shower in our room, the service was able to address it in 5-10 mins. Also, we do appreciate the manager, Mr Flynne, who is very professional. I don't think I have to write down the details here, but the most impressed he said, "please leave all the problems here to me, no worry... I'll do all the rest before you come back from your business meeting...", when the time I was in a rush for my presentation.
The only drawback abour my experience was that we missed the spa and swimming pool, which have not yet opened.