Town And Country Resort Hotel
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Historical Traveler Reviews Holiday Inn Express Bourbonnais (Kankakee / Bradley)
Loved the Town and Country
My husband and I attended a conference at the Town and Country in San Diego on June 29 - July 3. We came a day early and stayed through the next weekend. We were very pleased with our room in the Royal Palm Tower. It was quiet, comfortable and the service was good. The grounds were beautiful and a perfect setting for the conference. Our only complaint was that breakfasts in the Terrace Cafe were pricey. We found that it was cheaper to eat the buffet rather than ordering separate items.
Definitely stay again
Great hotel, quiet, comfortable, family atmosphere..
Good Value for the $$$
Large convention resort type hotel, but it's so spread out, it doesn't feel that way. 4 large pools and nice variety of restaurants. The spa was nice too. You can tell it is an older hotel, and could use some refurbishments on the exterior, but the room was well maintained and decorated nicely. The grounds were also kept well. Good value for the money.
Worst hotel ever stayed out
I have nothing positive to say about this hotel. We checked in June 18, 2003. At the desk we requested a room with a double bed. My husband and i were traveling with our 22 month old daughter. WE were given a room in the Regency tower. The room was fine, However, we were in the next the to back parking lot of the San Diego union tribune newspaper. The newspaper is a 24/7 operation. We heard trucks backing up all night beeping.
When we asked to move the staff was awlful fought with my husband and told him we were exagerating about the noise. Finnally we were moved.
The second room was great. After arguing with my husband the hotel took $20.00 off the bill and gave us a free breakfast. The food was gross.
and the restuarant had a funny smell of cheap cleaning supplies. When we went to check out, the computers were down and the resort did not fax my husband a bill until three days later.
Stayed at this glorified motel in May for a conference. The room was in a "cottage," otherwise known as the walkup floor of a 2 level motel.
Furniture was scuffed up, bathroom sink smelled like a sewer when the water ran, found bugs in the bathroom. For $150/nt, this was a ripoff, even though I was not paying. Other guests from the conference had similar tales of dissatisfaction.
Loved the Town & Country
we stayed here July 2002 thought it was great! Got a really nice room in the main tower facing the pool and the front of the hotel. Very nice landscaping, very clean. Loved the fact that the mall is right behind at walking distance. We plan to visit again this June 2003 for our annual Jehovah's Witness convention, and if possible stay every year here. No complaints whatsoever!
Rude staff, terrible rooms.
Terrible room, rude staff. We were in San Diego for our wedding and were to stay at Town and Country the night before the wedding and our wedding night. We made our reservations 2 months in advance and were told that we get a nice room in the main tower. When we checked in we were given a very shabby room (worse quality than Motel 6) in one of the side towers. Upon asking for a room change we were treated in an extremely rude and condecending manner by a young lady at the front desk. Our experience was so bad that we checked out at 10:30 the night before our wedding and stayed elsewhere. The rest of our wedding party was at Town and Country and didnt report any major problems. Even so I would never book a room there again.
Not what it used to be!!
I stayed at this famous old resort hotel (really started out as a "low rise" motel decades ago) for two nights in October of 2001. I first stayed there as a child, decades ago, with my family. It has seen better days, much better days. Best feature--the beautiful, old "low rise" California bungalow buildings--stay there!, not in the two sterile towers. The area around this hotel has built up so much over the decades, that the old southern california charm that one would feel, staying there back in its heyday in the 1960's, has been lost in the noise and traffic and congestion and concrete and asphalt jungle........ Pluses: great pools (several of them) to lounge by and swim in; lots of beautiful palm trees; several restaurants on the grounds to walk to to eat at; and, if you like to shop, a very nice shopping mall you can walk to, located behind the Hotel. Minuses: this hotel is NOT the quiet, relaxing place it used to be decades ago, when you could lounge around the pools, and maybe see an occasional celebrity while vacationing there; can be very crowded with conventions and meetings; in my October 2001 stay, my room was quite expensive (about $160 a night) and not all that great at all (and could hear the guests in the room next to mine--we stayed in the Royal Palm Tower); can be noise problems from the nearby freeway--Interstate 8 (a freeway sound wall may be the only remedy); the staff service was not all that good; we came in off the street, and had to wait several hours before a room was ready for us; the food from room service was good, but very expensive; smallish, separate lobby building. I might stay at the Town & Country one more time, try the bungalows---and take it from there.....: - ).
T&C Resort was OK....
we visited this Hotel in 2002, my husband, infant son and I. The pools were nice the grounds were nice, even the breakfast buffet was good! The room we first checked into was on the ground floor and was on the end closest to the freeway... the louvered windows didn't close well and it was VERY noisy, with people walking by and the trucks passing on the FWY. We called for a room hcange stating we had a baby and needed something a little farther away from the fwy., we were told they were booked and couldn't promise us anything...NICE! my husband called back in an hour or 2 and got no help so he went down to the front desk... finally got someone who helped us get a room change. ALL the rooms we saw were old, the carpets and wallpaper and bedding needed some updating... don't even bother asking for a porta-crib.. SCARY! Overall our short stay was ok and the restraunts in the resort were good but expensive. We won't be staying here again!
Best of the Bunch in Hotel Circle
The Town and Country makes the best of what it has. Considering that the location is right next to a freeway--it is quite unexpected to see such beautiful grounds. They have pools dotted all over the property and have done wonderful things with the roses throughout. The staff and concierge were nice and considerate. The rooms are clean, beds firm and the pillows really nice. But all of the rooms have outside entrances, which is really our only complaint. The other thing to be aware of is that the Town and Country guarantees a room, but not necessarily a type of room. In heavy conference seasons I would advise checking-in during the early afternoon.
TripAdvisor Reviews Holiday Inn Express Bourbonnais (Kankakee / Bradley)
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