Tortworth Court Four Pillars Hotel
How has this hotel rated in the past?
- Room service
- Room service
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Historical Traveler Reviews Tortworth Court Four Pillars Hotel
Stunning hotel. Our room was large, clean but quite stark and I just hate sheets and blankets!!! No air-con, so quite warm in room. Pool was very nice and there was a good selection at breakfast. Rooms are not available until 4pm which is quite late.
Shame about the food
Tortworth Court Hotel...shame about the food.
This hotel is truly magnificent, set in delightful grounds. The service, on the whole, is very good. Staff are friendly and well trained.
The food however, leaves a lot to be desired.
We ate in Moretons, the food was lack lustre and almost cold...what a shame, let's the rest of the hotel down.
Orangery Restaurant - bad food and poor service
What was wrong?
Pernod drink served without water and ice. Both Red Snapper fish dishes were overcooked, possibly cooked twice. Tasteless steak.
Small quantities of vegetables. Vegetables, inedibly hard.
When we complained, no action taken or any positive response from the staff. There appeared to be no one in overall charge of the restaurant.
A truly great place for a break
We were two couples looking for a wind down weekend. This more than fulfilled our expectations. We had junior suites, which were in the main house. The food, staff and facilities could not be faulted. Before we left my friend and I asked to look at the other types of rooms available. This was no problem and we were shown the variety of rooms on offer, all of which we would be very happy to stay in. I cannot recommend this hotel highly enough.
We stayed at the Tortworth Court Hotel last weekend - 18th to 20th June. We stayed here as a group of 18 people celebrating a couple of anniversaries on a Cabaret Weekend. It was a fantastic venue to hold such an event. The grounds and the hotel building were exceptional. The staff here were extremely accommodating, they carried out a few special requests for us in a highly efficient manner at a moments notice and were polite and courteous at all times.
A few members of the party will be recommending this venue to other weekend organisers as it offers such good value in such a great setting. Overall a fantastic weekend. Many thanks to all the staff at the Tortworth Court Hotel.
Myself. Partner and 4 month old daughter stayed at this hotel last weekend when we had extremley beautiful weather. We were lucky enough to stay in the old part of the hotel. I am not sure what people really expect when they stay at hotels by reading some of the reviews but i am really fussy where i lay my head and i was extremley impressed with this hotel. We ate in the Orangery restaurant and the service was first class and so was the food. They were extremley accomodating in the hotel and the restaurant for our daughter. Their was also a couple of weddings which is a perfect setting to have. I would recommend this hotel to everyone (Although it seems that staying in the new part of the hotel is not so good, as i think you are right out the back with not alot to see). You can walk the grounds and you will also see lots of rabbits running about in the woods surrounding the hotel. It is true in that there is a prison next door but not alot to see and yes i think you are well and truly safe.
Really good hotel, food good and beautifully arranged. All staff extremely friendly. I would recommend it.
Great location, pity about the service and food!
This has to be one of the most impressive hotel buildings in the UK.
Magnificent old building that has clearly had a fortune spent on restoration. Set in beautiful grounds (although the prison next door is a bit off-putting - don't worry about it though, very safe!) Most rooms are in a new extension at the back, and are disappointingly standard business-style. The place obviously caters for business events in a big way and we felt a bit un-catered for. Then it gets worse - we ate first in Moretons - nice setting in the library, but the food was mediocre - my steak was tasteless and violently overcooked, and when the waitress eventually asked if everything was OK and I said it wasn't (I had asked for rare) she didn't know how to respond - just wandered away with no sign of sorry or remediation. So the next night we ate in the Orangery - supposed to be Italian. The food was better but the service was a bit lacking. The waitress tried hard but was hamstrung by "the rules". We were on a package and wanted something off the a-la-carte (being happy to pay extra) but this wasn't possible! The service in general was notable for an obvious lack of customer-service training - staff went about with their heads down, avoiding eye contact and never greeting us. They did what they had to do with no interest in pleasing guests, and were certainly not going to go out of their way for anyone. Overall worth a trip to see the building and enjoy the grounds, but don't expect to much in the way of service and eat out (some of the pubs in the local villages were better) RDW
The Tortworth Court Hotel is set in beautiful grounds and certainly looks extremely impressive on arrival. You make your entrance via a grand tree lined drive.
The main building is very beautiful and feels very grand. Our room however was in the rear of the hotel in an extension to the existing house. I was slightly disaappointed that the room itself was in my opinion a typical hotel room. There was no traditional decor in keeping with the main building.
On the up side the rooms were exceptionally clean and in very good condition. The bathroom was compact but certainly the cleanest I have ever come across in any hotel. A couple of bath robes would have been appreciated.
The hotel is very large and has a number of restaurants. We chose to eat in Moretons which is set in a library and full of charm and character. If only the food could have matched up. The meal was very disappointing and could only be described as bland.
Another let down for me was the Health Club. One of the reasons we had chosen this hotel was because of the health club and spa. However when i tried to book some treatments i was informed that they were fully booked that day and the next and there was nothing they could do for me.
Certainly impressive in setting and location this hotel is perfect for those looking for walks in the countryside or touring the Cotswolds.
However there were a couple of disappointiments for me which did take the edge of my break there.
A pleasant enough place! This is a good place just to get away and relax. The surroundings and setting are nice. The hotel itself is reasonable and certainly the entrance and lobby impressive, as well as nice rooms for breakfast and dining. The service was adequate as were the rooms. I think that it is only just up to the 4 star rating, but nothing that a little improvement in all areas would not put right. I would go again - with special rates of course!
TripAdvisor Reviews Tortworth Court Four Pillars Hotel
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