Tortuga Bay Hotel Puntacana Resort & Club

Punta Cana, Punta Cana, Dominican Republic | 5 star hotel
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    Historical Traveler Reviews Tortuga Bay Hotel Puntacana Resort & Club Punta Cana

    Fantastico!

    from

    Dopo aver perso la nostra vacanza originaria a Cancun a causa dell'Uragano Wilma, siamo finiti al Punta Cana Resort and Club che era ORRENDO! Proprio a fianco, abbiamo però trovato un resort boutique nuovo di zecca, il Tortuga Bay, e siamo riusciti a trasferirci. La tariffa per la sistemazione era molto più elevata, ma ne valeva davvero la pena. Soggiornavamo in una "villa", con due stanze da letto, ampia almeno 185 metri quadri che si affacciava direttamente sull'oceano. Le camere erano allestite con gusto, con lenzuola, asciugamani e prodotti da bagno di lusso. Ogni villa è supervisionata da un responsabile personale, disponibile per ogni evenienza. Io e mio figlio siamo stati punti diverse volte dalle zanzare. Senza nemmeno chiedere, la nostra responsabile ci ha portato uno spray antizanzare e una crema per alleviare il prurito. Il resort è piuttosto piccolo, ma avrete la possibilità di utilizzare tutte le strutture del resort accanto, tra cui il club per i bambini e numerosi ristoranti. Potrete godervi la pace e la tranquillità o spostarvi all'altro resort per giornate più movimentate. All'aeroporto, gli addetti dell'hotel vi eviteranno tutte le code, senza farvi attendere e, prima della partenza, vi faranno accedere ad una sala VIP, dove rimarrete fino al momento dell'imbarco. Il check-in viene effettuato direttamente nella villa e non dovrete dunque fare code neppure al resort. Ci è piaciuto davvero moltissimo e abbiamo già prenotato un'altra vacanza al Tortuga Bay per l'anno prossimo.

    Fabelhaft!

    from

    Nachdem wir unseren Urlaub in Cancun wegen des Hurrikans Wilma nicht antreten konnten, endeten wir schließlich im Punta Cana Resort and Club. Es war schrecklich! Nebenan aber gab es dieses brandneue, boutiqueartige Resort mit Namen Tortuga Bay, wo wir am Ende dann Urlaub gemacht haben. Es war zwar teurer, aber jeden Cent wert. Wir hatten eine 2-Zimmervilla, die mindestens 180 Quadratmeter groß und zum Meer raus war. Die Zimmer waren wunderschön mit luxuriöser Bettwäsche und Handtüchern sowie Badezimmerprodukten ausgestattet. Jede Villa hatte einen eigenen Manager, an den man sich wenden konnte, wenn man etwas brauchte. Mein Sohn und ich hatten ein paar Mückenstiche. Ohne dass wir fragen mussten, brachte sie uns Mückenspray und Salbe gegen das Jucken. Das Resort ist zwar sehr klein, man kann aber alle Einrichtungen nebenan mitbenutzen, einschließlich des Kids Clubs und den vielen Restaurants. Man kann seine Ruhe haben oder wenn man Action haben wollte, nach nebenan gehen. Am Flughafen musste man nirgendwo warten und bei der Abreise konnte man in einer VIP-Lounge auf seinen Flug warten. Man wurde auch sofort in seine Villa eingecheckt, auch dort musste man nicht unnötig warten. Wir sind so begeistert, dass wir bereits für nächstes Jahr wieder dort gebucht haben.

    Einfach nur First Class

    from

    Ich habe gerade mit meiner Frau eine traumhafte Woche im Tortuga Bay Resort verbracht. Wir wurden vom Flughafen abgeholt, wie Könige behandelt und (umsonst) zu diesem üppigen Paradies gebracht, das nur 5 Minuten entfernt liegt. Dort wurden wir von unserem "Villa Manager" begrüßt (es gab sogar zwei davon) und zu unserer "Junior Suite" begleitet, die mit einem großen Doppelbett, Flachbildfernseher, zwei Badezimmern, zwei Terrassen, eine davon mit Whirlpool ausgestattet war. Man blickte auf den wunderschönen Strand, was vor allem nachts, bei Mondschein und Sternenhimmel, super war. Die Manager gaben uns ein Handy, mit dem wir sie immer erreichen konnten. Außerdem wurde uns ein Golfwagen zur Verfügung gestellt, mit dem wir über die Anlage fahren konnten. Wir haben viel Zeit am privaten weißen Sandstrand und der Six Senses Spa verbracht, die großartig und nicht zu teuer war. Das Essen im Bamboo Restaurant und im La Yola, von wo aus man auf den Yachthafen blickte, war First Class. Die Zimmer wurden zweimal pro Tag gemacht und wie alles andere auch war dieser Service erstklassig. Alle dort waren sehr nett und freundlich. Es wäre ab und zu hilfreich gewesen, wenn mein Spanisch besser gewesen wäre, aber das gehörte auch irgendwie dazu. Ich würde dieses Resort auch nicht für Kinder empfehlen, außer sie spielen Golf oder Tennis. Insgesamt würde ich dieses Resort als fabelhaft und wunderschön bezeichnen und wir hätten keine schönere Zeit haben können. Ein großartiges Erlebnis.

    Paradise

    from

    The first time we visited Tortuga Bay was in Feb. of 2006, it has just opened in Dec. Nothing could have prepared us to this incredibly special paradise. You are personally met at the airport and taken to your beautiful villa on the beach at Tortuga Bay. Each villa has a personal valet to see to your every need. You are given your own golf cart so that you can easily get around. The golf is great as well as the spa facilities. There are several restaurants but our favorite was Bamboo which is at Tortuga Bay. The employees of Tortuga Bay were among the finest they want nothing but to please and make your stay as enjoyable as possible. The owners and management have done a fabulous job with this small paradise. It was so good we went back again in Feb. 2007 and it was even better than the first. Tortuga Bay is definitely a special place and a real treat. We will definitely visit again. Your New York Friends

    Paradies

    from

    Waren im Februar 2006 zum ersten Mal im Tortuga Bay, hatte im Dezember erst eröffnet. Nichts hätte uns auf dieses Paradies vorbereiten können. Sie werden persönlich am Flughafen abgeholt und in ihre wunderschöne Villa am Strand des Tortuga Bay gebracht. Jede Villa hat einen eigenen Service, damit es den Gästen an nichts fehlt. Man bekommt sein eigenes Golfkart, so ist man sehr flexibel. Der Golfplatz und der Wellnessbereich ist super. Es gibt mehrere Restaurants, unser Favorit ist aber das Bamboo im Tortuga Bay. Die Angestellten im Tortuga Bay waren die Nettesten, die Sie einfach nur zufriedenstellen wollen. Die Besitzer und das Managment haben eine tolle Arbeit geleistet und ein kleines Paradies geschaffen. Es war so gut, dass wir im Februar 2007 wieder hinfuhren, da war es sogar noch besser. Das Tortuga Bay ist auf jeden Fall etwas Besonderes und bietet Verwöhnung pur. Werden auf jeden Fall wiederkommen. Eure Freunde aus New York.

    5 Stars all the way - Wow!

    from

    First, I have to say that I agree with all prior reviews. I hate the let the secret out... but I guess it's in my best interest to ensure the hotel is still there next year (because Yes, we will defintiely be returning)!

    My husband and I booked our trip to the Torgua Bay Hotel through LuxuryLink.com. We had never heard of the hotel but rely heavily on our own due diligence when traveling. We're big fans of Tripadvisor and when we see all reviews 5 out of 5 - it's definitely something we take note of.

    After purchasing the package (8 days/7 nights) through LuxuryLink (at a 40% discount btw), I promptly contacted Tortuga to book our stay. Although there were a few breakdowns in communication due to my poor Spanish, they were very helpful and nice. They speak English, though a little patience is required.

    They confirmed our flight information and advised we'd be picked up at the airport - and oh were we! Immediately after exiting the plane there was a Tortuga Bay representative waiting there on the jeyway to "escort" us through customs and pick up our luggage. By escort, I mean completely skip the line of people waiting for hours to get through customs/immigration and be the first ones out of the airport (in a matter of minutes). This incredible treat set the tone for the rest of the trip.

    We were driven to the hotel (only about 10 minutes from the airport) and brought directly to our villa. Our "Villa Manager" checked us in right there and handed us our room key and a cell phone to contact her at anytime if we needed anything (restaurant/golf/spa reservations, pizza delivery, room service, etc). To get around, she also gave us keys to our own personal golf cart that was sitting right outside our villa. Although Tortuga Bay is a small boutique hotel with only fifteen villas, the restaurants, spa, golf, and larger sister-resort Punta Cana Resort are definitely a good distance away and I'm incredibly thankful that we didn't have to walk the distance, or wait for the shuttle that stops every 30 mins, each day. Our room (#6183 - highly recommend) was conveniently located right across from the pool and Bamboo, but also right on the beach. The three sets of doors in the room open up directly to a patio and an amazing view of the beach, and the memories of sunsets w/ champagne on the patio will last a lifetime.

    The Tortuga Bay beach is private and separate from the busier Punta Cana beach. It is quiet and well kept, with dozens of workers there throughout the day cleaning up the seaweed and items washed ashore. The chairs, towels and umbrellas are kept tidy by the beach waitstaff, who will also bring you (free of charge) bottled water, apples or grapes. There are also canoes and kyacks available on the beach to use free of charge.

    The restaurants on the Tortuga and Punta Cana Hotel properties overall were very good (this is coming from two foodies, we're pretty particular about our food). Of all the restaurants, would defintiely recommend Bamboo for breakfast (pass on the buffet at Punta Cana Resort!), Bamboo for lunch (great sandwiches), and Bamboo, Cocoloba or La Cana for dinner. The bar at Cocoloba, Los Platanos, made the most incredible cocktails we've ever had - with top-shelf local rum and fresh pineapple juice made right before our eyes.

    For anyone interested in the spa, it was undoubtedly the most incredible spa experience we have ever had. The Six Senses Spa has locations all over the world, but this is the only one on the western hemisphere. The outdoor spa rooms are only 10% extra and worth every penny - they are right on the beach and you hearing live waves crashing and birds chirping, not some CD plpaying in the background playing those same sounds. The spa is located on the same grounds as the golf course. From what we heard (we're not golfers though will be soon after our great lessons while out there), the course is top-notch and built by someone world-renowned. They're also in the process of building two more courses, that supposedly will top the one that already exists.

    Overall there were only a few (minor) glitches, all which I'm sure they'll work out eventually, and all of which I'm ashamed to even complain about. There were a few times we couldn't reach our Villa Manager, but an alternate was always available at any time to help. The pool temperature was either hot-tub hot or freezing cold a few days - but certainly tolerable. Also, the service was spotty at some of the restaurants - a few times we waited 10+ mins for our checks or to be waited on... but we're on vacation in the Dominican Republic - if we're in a rush, we've got bigger problems). That said, the staff at Tortuga was genuinely nice and increibly helpful, a true asset to the hotel.

    Upon departure, our Villa Manager checked us out in our room and we were driven to the airport. We were again escorted through the airport where the Tortuga representative completed all of our customs forms, slipped us past the lines and brought us to a VIP waiting area offering open bar and free snacks. What a way to end the trip. If only we could have had someone waiting at JFK to escort us out as quickly!

    Overall, an incredible hotel that we will definitely be back to visit. Worth every penny - even if we had paid 40% more!

    I hate to let the secret out!

    from

    Outstanding boutique resort -- coming from a Four Seasons fan.

    Very, very family friendly -- but perfect for those going without children, as well. I would not hesitate to take a honeymoon there, a trip without children, or with them. Not sure if teenagers would be entertained though. We brought our children, ages one and three, with us and they loved it.

    It is VERY quiet, incredibly private, low-key, perfect place to do nothing but relax. It is like you have the beaches and pool to yourself. Staff is fantastic -- terribly friendly --and will take care of any need or request! They work around the clock (seriously, they were grooming the beach at 5 a.m.).

    Some villas are right on the beach -- others "ocean view" meaning that they are set back and one can view the ocean from between the beachfront villas (I personally think that one should only book the beachFRONT villa -- for not that much more). I heard the one-bedroom suites on the second floor are ONE very large room, not a separate living room and bedroom. The two bedroom suites on the lower floor of the villas are wonderful with a HUGE (huge!!!) living room, mini-kitchenette, large walk-in closets and two spacious bathrooms -- and three sets of French doors opening up to the beautiful, scenic water ... allowing you to walk out directly to the beach

    The food at the on-site restaurant was wonderful -- with the added bonus of having access to the golf club restaurants, the Marina restaurant and Punta Cana Hotel's restaurants (and you can get there with the golf cart they give you when checking in!). Spa is very, very nice with a good variety of treatments. The golf course is nice -- with some holes with outstanding views!

    The staff (I know them by name -- and there is no doubt they will remember us next year!) were outstanding.

    I just cannot say enough good things about Tortuga Bay -- it is a wonderful place and we will go back.

    Absolutely First Class

    from

    Date: Feb. 6, 2007

    My wife and I just returned from a dream week at the Tortuga Bay resort. We were actually met at the airport, and treated royally,

    and were taken (at no charge) to this lavish paradise only 5

    minutes away. There we were met by our "villa manager"

    (actually 2 of them) and taken to our "junior suite" which

    featured a king-sive bed, flat screen t.v., two bathrooms, two

    terraces, including one with a large jacuzzi, which overlooked

    the beautiful beach, and was amazing at night, with the moon

    and the stars. The managers gave us a cell phone to contact

    them for any needs, and a golf cart to cruise the property. We spent a lot of time at the private white sand beach, and at the

    Six Senses Spa which was great and reasonably priced. The

    food was absolutely first-class at both the Bamboo restaurant,

    and at La Yola, overlooking the marina. Housekeeping was

    twice daily, and like everything else, was awesome. Everyone

    was kind and pleasant. It would have helped, on occasion, if

    my Spanish were better but it really added to the charm. I also

    would not recommend this for kids unless they were golfers

    or tennis players. Having made those observations, I would

    say the place is fabulous, beautiful, and that our time there

    could not have been better. This was a great experience.

    Chaz20c@aol.com

    Unbelievable!!!!

    from

    My husband and I spent our honeymoon at this wonderful resort. We were a little worried how it would be because we won our honeymoon on Luxurylink. So, we had no idea what to expect. We arrived in Punta Cana, and immediately we spotted the VIP rep that promptly escorted us through the airport. We had our luggage and were in the hotel shuttle in a matter of minutes. We were so pleasantly surprised that the Tortuga Bay Hotel was only about 5 minutes from the airport. It was awesome! Upon our arrival, the staff was so friendly. They knew our names without us even introducing ourselves! All of them! Our villa was top of the line! It had 2 wonderful bathrooms, travertine floors, a huge comfy bed, wonderful views of the beach, 2 ocean view decks... (one with an outdoor tub and one with a table and lounge chairs).... There are too many amenities to list, truly. We were given a cell phone to call our villa manager anytime...to make reservations for dinner and spa reservations. All resort staff members were well trained in their respective positions...and everyone spoke English well. The meals were very well prepared (even though some of the island flavors... I didn't care for very much) But, I was impressed with the preparation and ambiance. And, the grounds of the resort were spotless! They even had a crew that cleaned the beach several times daily. As if all this weren't enough, the spa was the highlight of my trip. I had 2 massages in the beachfront huts... it was so peaceful and very private. Oh, the most important thing to us....the resort wasn't crowded. We practically had the beach and pool to ourselves at times. This is not a party resort...so if you are into clubs and large crowds...this resort is not for you! This place was the perfect beginning to a wonderful marriage.

    Fabulous!

    from

    After losing our original vacation to Hurrican Wilma in Cancun, we ended up staying at the Punta Cana Resort and Club, which was HORRIBLE! However, right next door is a brand new, boutique resort called Tortuga Bay, that we were able to move over to. While the room rate was far higher, it was worth every penny. We had a two bedroom villa, that was at least 2000 sq. feet that was right on the ocean. The rooms are beautifully appointed with luxury sheets and towels, as well as bath items. Every room gets a personal villa manager to take care of anything you may need. My son and I got a few mosquito bites. Without even having to ask, she brought us both bug spray and some cream for the itching. Although the resort is very small, you have full use of all of the facilities next door including kid's club, and many more restaurants. You can have peace and quiet, or go next door for more activity. At the airport, they whisk you through all of the lines without a wait, and on the way home, leave you in a VIP lounge until your flight is called. They check you in right in the villa, so there is no line to deal with there either. We loved it so much that we have already booked a return trip for next year.

    TripAdvisor Reviews Tortuga Bay Hotel Puntacana Resort & Club Punta Cana

    5.00 of 5 stars Outstanding
     

    Travel Blogs from Punta Cana

    Another day of Relaxation

    A travel blog entry by ssilver on Apr 12, 2014

    ... Slept in late and sat around chatting in the room until heading to the breakfast buffet. - Scored towels and floaties and hung out at the quiet end of the pool in the grass and read - So relaxing and laid back. Perfect Saturday. - Broke for snacks around 3 - Caribbean sun has been amazing. At home, I had to constantly moisturize but the humidity meant our skin was healing from the dry cold of a Canadian winter - We ...

    Sandy Yoga

    A travel blog entry by ssilver on Apr 11, 2014

    ... but as it was booked we wandered down to the World Cafe for supper. We walked back to the beach to watch a movie, but gave in after being buried in sand with high winds blowing the beach around We went back to the shops and picked up some sweets. Then took in the International Show of dancing. Back to the room to relax and read and check out pizza room ...

    The Excursion

    A travel blog entry by ssilver on Apr 10, 2014

    ... suit and the little guy was active and seemed like he was laughing when you tickled him under his wings. That made swallowing a good portion of the Atlantic worth it! - from there it was a lazy cruise to a natural swimming pool where we lounged in the warm water, protected by the natural coral reef from waves and predators. - Perfect half day excursion because it seemed like we had both enjoyed a full day and we still had ...

    Nicole's

    A travel blog entry by ssilver on Apr 09, 2014

    ... high winds. After a quick look around for a free umbrella we decided to check out the pool and found a spot to relax for a couple hours while watching the lizards running around the pool chairs. Then, as we were heading off for a dance lesson and yoga on the beach we walked into a local market place set up along the walkway. Lisa bought a painting and we both ...

    Adventures in Bavaro!

    A travel blog entry by britbarbie on Mar 10, 2014

    14 photos

    ... we get up here in the Northeast. Still just as delicious! They cut it in half and then grilled it, also different then us boiling ours. And there was no butter! Oh what I would have done for some butter to dip it in. We spent a lot of money ($120 American, something like 4700 pesos) and so they gave us a lot of free stuff.. Free appetizers, free drinks of Mama Juana. It was all very nice.

    After dinner we headed back towards our hotel, and on the way ...