Worst hotel I have ever stayed in.

We stayed in this hotel in May2004.

I have been in the travel industry for over 15 years and my partner and I travel extensively and we both have a good knowledge of hotels of all standards.

We were both very disappointed with the Torino. The first room we were given was small, dirty, the "double bed" consisted of 2 singles pushed together and the air conditioning was broken. We brought this to the attention of the reception staff and were moved to another room with A/C and a proper double bed.

This room was a slight improvement on the first. However, the bathroom was tiny, one had to be a contortionist to get to the toilet because of its position wedged in a corner between the basin and bidet. The shower curtain was positioned so close to the wall of the shower it was impossible to wash without having the curtain stuck to ones body. The carpet in the room was old and filthy, furniture broken and shabby. Overall, the room generally needed re-decorating.

Breakfast was a joke. The staff seemed surprised to see their guests arriving each morning for breakfast. It didn't seem to matter what time we went down for breakfast, staff and guests were rummaging to try to locate cutlery, cereal, pastries etc. One morning breakfast consisted of coffee and biscuits. I know the hotel only supplied a continental breakfast but even that proved difficult as they consistently ran out of pastries etc. by 9am. Breakfast was supposed to run until 10.

We were woken between 7 and 7.30 each morning by housekeeping staff holding full scale conversations on the landing outside our room. It seemed that staff were oblivious to the fact that guests were sleeping in the hotel.

I feel this hotel does not warrant a 3 star rating and cannot understand why it holds 3stars. The only thing going for this hotel is its location, but there are far superior 3star hotels in the same area at a similar price.

Venice is a wonderful city and this was our 3rd visit I stayed in a small one star hotel by the station about 5 years ago and that was better than the Torino.

Don't take a room on the first floor!

Torino is very conveniently located (very near to Piazza San Marco) and the concierge couldn't have been more pleasant giving us marvelous dining tips. The problem was the smell of the canal in my room. It was unbearable and when I asked for help I was given a bottle of air freshner. Needless to say the canal smell remained as attempting to cover it with another obnoxious odor was not the solution! In addition, the rooms were a bit pricey Euro130/night at the time of our stay.

Nice Time at Hotel Torino Venice

Nice Hotel, Clean & comfortable very handy for St Marks Square & the Rialto Bridge. We were accomodated in an annex a short distance from the main Hotel. Breakfast is a bit Spartan & no lift in the annex but would recommend this Hotel as good value for the location.

Great Value

We recently stayed at the Hotel Torino for 2 nights between Christmas & New Year. We stayed in the annexe which has recently been refurbished & was wonderfully decorated & included a four poster bed. Very spacious compared to rooms in the main hotel. The room offered excellent value for money although we found the breakfast to be poor & the breakfast room itself small & cramped. The location of the hotel is excellent within a 5 minute walk of St.Marks Square & other attractions. I would definitely recommend this hotel.

Perfect Location

I had a wonderful time at the Hotel Torino. My room was definitely small, but had everything I needed. It faced an interior courtyard and was very quiet. The hotel is between two very convenient vaporeto stops, and easy walking distance to St. Mark's and other tourist destinations. I found the breakfast included with the room to be very good, and loved the atmosphere of the breakfast room. The staff was friendly and very accomodating. I found the hotel to be good value for money, and would stay there again.