Timber Ridge Lodge & Waterpark

Address: 7020 Grand Geneva Way, Lake Geneva, Wisconsin, 53147-5105, United States | 3 star hotel
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This 3 star hotel, located on 7020 Grand Geneva Way, Lake Geneva, is near Riviera Beach, Geneva Lake Museum of History, Big Foot Beach State Park, and Mountain Top at Grand Geneva Resort.
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          Historical Traveler Reviews Timber Ridge Lodge & Waterpark Lake Geneva

          Fine for a day or two


          Hotel fine for a day or two. The waterpark is fun for kids 10 and under. The price is a bit much and the $12.00 "amenity" fee bothered me as the internet access they claim is only if you bring your own lap top. Also, bottled water was suppose to be included but when I inquired about it they said they were "out until tomorrow", funny that there was plenty for sale in the gift shop. The room was nice though, full kitchen and comfy beds. It would be a good spot for a night or two but after that the priced wouldn't be worth it.

          Getting stuck with extra charges


          You would think that a hotel that charges this much wouldn't have to nickel-and-dime you about other things, but we had plans change the day after making reservations (a week before the intended stay), and wanted to change back one day (still 5 days before our desired arrival). Unfortunately, the hotel charges $25.00 for change or cancellation, NO MATTER HOW FAR IN ADVANCE, and more if you make the change the day before. Seems to me, in the middle of summer, I could waste the $25, get a cheaper hotel and still visit a water theme part elsewhere for a lower total bill. Moral: If you really think you want to overpay for a hotel just because it has a nice attraction, think twice and check other area facilities first.

          Timber Ridge Lodge Resort


          We spent 3 days at the Timber Ridge Lodge Resort on the grounds of the Grand Geneva in Lake Geneva, Wisconsin and it's a great family place with little children. They have rooms that accomodate groups of 6 with plenty of room to move around. You can dine either in your room or the hotel restaurants. The place is clean and the staff is more than happy to please and satisfy your needs. The indoor water park provides hours of safe fun for babies to grandparents. There is nearby golf, horseback riding stable and downtown Lake Geneva is just minutes away.

          Timber rocks!


          Timber ridge lodge is so fun... a lot of hotubs... lifeguards do the duty very well some are mean there is usually one mean one. The room is wonderful they have jaucuzzi ( very relaxing) And fireplace. great kitchen. The waterslides are fun. The green tube slide is my favorite. I want to go back i have been there twice. Go there!!! You will have a blast staff is nice.

          Loved Timer Ridge--Great Service, Rooms and Lifeguards!


          After reading the previous reviews, we were a little hesitant about trying out this resort, but we decided to be adventurous! Boy, were we impressed.

          Quick and friendly check-in--they were able to put us in a room next to our friends. We didn't even have to ask.

          Beautiful rooms--this is a timeshare resort, and you can really tell. A full kitchen, some pictures on the wall, Aveda toiletries, fireplace that works with the touch of a button--and the best part--a separate bedroom for mom and dad!

          Water park--two large waterslides--a green tube slide and a yellow body slide. We all went on the green one and the adults enjoyed the yellow one. Lots of activities for the kids--but really geared towards the 10 and younger set. Teens really didn't have a lot to do. The lifeguards were very attentive and all-American clean cut. They were friendly but firm in telling kids not to cut in line or run. If a kid is in over their head and there doesn't seem to be a parent around, they'll help the kid track the parent down. (And though I didn't witness anything, I'm sure the parents get a good talking to.) Lot to do for a day or two.

          If you want to bring a water, juice box or small treat, they'll let it slide. But those carrying coolers or big bags of chips were advised that they were not allowed into the waterpark. Be sure to fill up in your room. The snack shop is the usual water park fare, but pricey.

          We thought this was a great place to stay with kids for a day or two. After that, it would make a good home base for setting out to Lake Geneva (quaint shops), Milwaukee (we did a Sprecher tour that had root beer and other sodas for the kids and 4 beers per adult. Mmmm), or a Jelly Belly tour in Kenosha.

          Oh, look for coupons or check out their website for web specials, which are about half the price of Expedia or Travelocity.

          My kids had a blast!


          My children (both under 10) had a great time and it was not too long a trip like the drive to the Dells can be. Found some time to use the adjacent spa at the Grand Geneva, too. The on-site resaurants were just okay. Also, some patrons seemed to think the resort's lifeguards were supposed to be babysitting their kids, definitely not a good idea.

          We'll be returning.

          Not worth the price....


          We just returned from a trip to Timber Ridge. We returned for a second trip after going the winter before. Most things have gone downhill, except the price. I never saw a worker at the hotel that was over the age of 20. The staff at times seemed so confused. We were the very first people to arrive in the waterpark in the morning. To our dismay, the place was filthy. Smashed food on the floor, and black filth coming up from the drain by our table (really nice when everyone is walking around without shoes). They ran out of towels during the day, and I was told by the 16 year old running the towel booth that 'its just the way it goes when you start the day with 500 towels and only 300 are returned for cleaning during the day.' With the amount of $$ I spent for the room, BUY MORE TOWELS. While it was nice to have a full kitchen in our room, the room was not clean. I found spots and stains on the carpet, curtains, bedspread and sheets. I stopped looking, apparently, so did housekeeping. Most people I talked to thought the water was a bit too cold as well. It wasn't a total loss..... my kids, 5 and 2, didn't notice any of the above mentioned issues and they did have fun.

          We stayed there in 2003 and didn't have any of these issues, so we went back in 2004. We are now done with Timber Ridge - its too expensive to give another try.

          Would not go back


          I stayed at the Timber Ridge Lodge with my son in October. The room was adequate, it's nice to have a kitchen. The waterpark, in my opinion, is VERY small. It's nice for little kids (my son is 3). There was not a lot to do in town as everything seemed to be closed for the season. We ate at the barbeque restaurant one night, and the service was terrible, the staff was rude and not helpful. Sad to say, I could not wait to leave! We have been to the Wilderness Resort in Wisconsin Dells several times and although a bit more expensive, it's well worth it! There is always something to do.

          Nice water park, but overpriced


          We received a gift certificate from friends and took our 4 kids for a long weekend. After viewing photos and descriptions of this resort from their web-site, we were very excited. The resort is OK, but in my opinion, very over-priced. We had a 2-bedroom, loft room with kitchen.

          While it was nice to have the kitchen, the hotel and room were not near as nice as we expected. The hotel was not very clean, although the kids loved the waterpark. The waterpark is great for young kids, under 12, but the teens were quickly bored. At $425 a nite, I would never return.

          We've been to Great Wolf Lodge in the Dells and feel you get alot more for your money.

          They double book arrive early


          The hotel is situated in a quiet but fun area close to eating places and bars. The standard of accommodation is very average and breakfast is on the mean side. However, despite having some advantages the service is less than adequate. I booked the hotel via the Internet and received a written confirmation direct from the hotel. However, when I arrived I was told that I had cancelled several days earlier by phone and that the hotel was full. The lady in reception (a mother and her 2 daughters seem to run the hotel and it was the daughter with the long dark grey hair who attended to me), proceeded to discuss my situation with a colleague in front of me for a few minutes, completely ignoring me. Eventually I asked them to let me know what was going on and they told me that they could not prove I had cancelled but that they would cancel the person after me and give me his room. They were going to tell him that an error had been made. This 'honesty' about their solution and the total absence of an apology astounded me. Goodness knows what they said to the man whose room I was given. The room was not the room I had requested of course, it was so dark that you needed the lights on in full daylight and there was no soap. I also slept badly due to the noise inside the hotel.

          TripAdvisor Reviews Timber Ridge Lodge & Waterpark Lake Geneva

          4.00 of 5 stars Excellent

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