Menzies Strathallan, Birmingham
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Historical Traveler Reviews Menzies Strathallan, Birmingham
Mediocre city hotel claiming four stars
I booked this room via active hotels for £40, room only. For only one night- and we checked in 20:00, it was acceptable. Bathroom was newly fitted, clean and roomy. Bed and beddings were very nice. But other than that, the hotel has a dated and dirty look, broken cupboards, dirty carpets and walls, peeling wallpaper etc. Especially enterence from parking lot makes you think if you made a mistake, it's like multistorey cark park stairs where somebody peed at every corner. Fortunately nobody peed on these.
In the morning we had the most expensive and the worst, irrespective of price, breakfast. "Continental" breakfast (£11.00) is some fruit pieces and fruit juice, cereals, bread and jam and few slices of salami. Pastries were exceptionally bad. My husband had a full breakfast (£13.00) with added English breakfast varieties but none looked appetising and he could not finish his. He says eggs were particularly bad. So if you don't have an exam starting in an hour like i had, I would suggest to breakfast somewhereelse. There is nothing nearby though.
Apperently they started to charge £3.50 for 24h parking, but they do not except any responsibility if your car gets stolen/ damaged. We gave the plate number but the receptionist gave the slip back to us, another friend was not asked the plate no, yet another one was not even asked if she parked there or not. In essence, you park at your own risk but pay £3.50 the same.
For the price I paid for the room, it was alright, but I can't see how they can charge £70- £150 per night for this hotel especially including breakfast!
as a summary, if you find a good deal, go for it, it's comfortable enough for an overnight stay, don't have breakfast there, book your room room only. But don't expect very much from those 4 stars.
Probably the worst hotel I have ever stayed at....
I stayed in an Executive Double Suite on Wednesday night and cannot stress strongly enough how poor this hotel is. For £120 a night it is an absolute disgrace. Avoid at all costs!
A brief list of the issues encountered:
- Check-in staff can barely speak English and kind of 'grunt' at you
- Room was spacious but decor very tatty... 1980's
- Mattress on bed was U-shaped, worn out and the most uncomfortable I've ever encountered
- Fridge / Mini bar has been ripped out... literally
- Televison.... terestial TV only. Shy or Movies - forget it
- Bathroom.... shower head dribbled at best, nice chocolate brown decor
- Breakfast (included in £120) - barely edible... buffet reminded me of school canteen. Coffee - I'd suggest you skip that beverage.
Most amusing feature... the poster in reception which describes the Thistle Edgbaston as 'Birmingham's premier wedding location' They have to be joking!
Final insult.... being charged you an additional £3.50 to use the car park.
A serious overhaul / demolition required.
Really very bad, should be 1 star at best
The room was tiny with just enough space to circulate around if you're careful not to bump into eachother. The décor was very 'tired' and very 'shabby' with torn wallpaper and flaking paintwork, the furniture and fittings were chipped and battered with stained upholstery, the bathroom was, on the whole actually quite clean but was still suffering from mildew and crumbling tile grout in places. The one important thing this room had going for it is that the linen and towels were fresh and clean. Also, on checking in I was told that breakfast was not included in the price of the room which is completely ridiculous. After making some general enquiries to the reception staff I was told that all the Standard accommodation was similar. However, if I wanted, I could upgrade to an executive room at an extra charge, an option, for some reason, also has the need to be 'advertised' on posters throughout the hotel!! The Thistle Hotel Group is a major player in the travel/leisure industry and must give serious consideration to a major refurbishment of this establishment
Really, very bad
No offence, but to any of the writers above who have given this more than 1 out of 5, I can only assume you have not stayed at many hotels. Look at the picture, I mean LOOK! Its a monstrosity.
The inside of the hotel is little better. There are no leisure facilites whatsoever, and I have no idea how this is a 4 star hotel. The bar is (as another writer commented) used as a local pub for people in the area; no guests frequent it. The area is a little scary, and the journey to town is a good 20 minutes by bus.
I was given an "Executive Double Room" which sounds impressive, but was small and of poor standard. The radiators weren't working, the bath didn't work and the shower was very old fashioned and not a power-shower. The ironing board is pure comedy in its proportions; about 2.5 foot long - imagine the fun ironing your shirts!
On the plus side, the staff were very friendly - no complaints with them at all.
Tired and Grubby
This hotel would have looked nice when it was last decorated, which was probably in the 1980's, it is now tired and grubby and desparately in need of some attention. Our room was an 'exec' room and was enormous, but that was because it doubled as a meeting room! The bed pulled down from the wall and was SO uncomfortable I slept on the sofa. It literally was a double camp bed with saggy springs that dig into your back! The quilt and pillows were probably bought from a poundstretcher shop, the worst ever - lumpy and too hot. The bathroom was minute! And due to the design of the building, the wind howled all night long so sleep was a long time coming. The bar is shabby and more of a local's pub than 4* hotel bar. My only compliment goes to the staff who were pleasant and helpful, even though I'm sure they had to deal with loads of moans. This should not be given 4* status, it is a three star at most. If you can find somewhere else to stay, go there! I won't be staying in a Thistle hotel again.
Rooms small but reasonably formed
Booked a single executive room for a recent business trip - room was really small but fairly well furnished. Bathroom was tiny but immaculately clean. Not so sure that executive single represents good value for money as it didn't contain any of the luxuries that the executive doubles booked by colleagues did (ie no bathrobe, mineral water etc etc) - I was told that I would have to upgrade again for that (+£20!!) so I didn't bother!
Beware 'special conference rates' published - they are often MUCH higher than those available on line - booking independently online meant my room rate was £25 lower than a colleague booked via our conference organiser.
Restaurant menu was very limited during my visit (Tues night only offers set price carvery).
A concrete monster!
I was booked into this place on business. Its stuck in a time warp, 70s decoration everywhere. The staff were friendly but while I was there up against and constant barrage of complaints. The worst aspect was the room. I was paying £112 per night and the room was straight from a Blackpool boarding house! Tiny, grim, dark and a single bed to boot. Proably one of the worst hotels I have ever had the misfortune to stay at.
The rooms are tiny, and the buffet breakfast was ok, but not like hotels in America. The food, eggs, should be made to order. Everything else was edible. The only draw back is the room size. Other than that it is close to the City Centre and all buses...
Tiny terrible nights sleep
I had a 8am meeting in London and decided to drive up the night before and stay at this supposed 4* thistle in Edgbaston. As soon as we were given the key, and got into the lift, my worst fears had come true. I'm used to staying at 4/5* hotels, and I thought this would be on par with them. But some of the guests (and I have to agree) complained that the quality was worse than a travel lodge!! I was in a twin room, which is the size of a normal bathroom! it had two of the smallest single beds I'd ever seen crammed into this tiny room (the wardrobe seemed bigger than the room...), and the tap was dripping in the bath all through the night. Also the bar downstairs and breakfast is an incredible rip-off, 14GBP per person for a dried over cooked buffet style breakfast. We popped down to the bar before bed, and had some local lad singing at the top of his lungs, with disco lights flashing in your face regardless of where you sat. Incredibly disappointed, I won't be staying in the Thistle again.
Avoid the single rooms
Hotel is stylish with a large reception. Quality seating and good checking in facilities. The restaurant is well designed and food good Sundays are very popular due to excellent value carveryand excellent free jazz in bar. Rooms are well furnished but very small with small bathrooms in the singles and would say upgrade to a double because the executive singles are the same size as standard ones. Breakfast is good with good selection, better to get food cooked to order rather than buffet as hot food doesn't keep well.
TripAdvisor Reviews Menzies Strathallan, Birmingham
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