Thistle Manchester City Centre, The Portland

Address: 3 - 5 Portland Street, Manchester, Greater Manchester, England, M1 6DP, United Kingdom | 4 star hotel
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This 4 star hotel, located in the Manchester City Centre area of Manchester, is near Piccadilly Gardens, Greater Manchester Police Museum, Affleck's Palace, and Castlefield Urban Heritage Park.
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          Historical Traveler Reviews Thistle Manchester City Centre, The Portland

          Hmmm nice (not)


          4 star? What a dive! It certainly looks nice from the outside but look carefully in the inside and you will see the muck and the staff just don't seem to give a toss. Welcome to the sauna that smells of stale feta cheese, as for the tiny swimming pool I saved myself the money of buying some trunks when I saw a strange lurid build up of honey coloured muck along the tiles. As soon as it got dark I got hassled by a few prostitutes outside, and as for the 'residents' in the bar :cough: excuse me but the transvestite that looked like Tina Turner topped the cake, thanks THISTLE.

          Small but adequate rooms


          My husband and I were in Manchester in June 2000; a long time ago but I still remember it well. Our room was small. We could barely get our luggage through the doorway, let alone walk around the room once we got in. I think the bathroom was bigger than the room itself. We chose this hotel because we had been staying at the Thistle Hotel/Charring Cross in London and this was an excellent hotel so we felt this would be the same. The two hotels just do not compare to each other. It served the purpose as to why we stayed there and it was conveniently located just around the corner from the train station. We did not eat at the restaurant but we did use the small indoor pool. The hotel was average but because of the convenience to getting off the train, we'll probably stay there again.

          Average Standard City Hotel, its not the Ritz...


          After hearing about the hotel thru a friend we booked and loved the central location. The hotel is not the Ritz, but nor did we pay Ritz prices! The hotel staff were friendly enough and available when needed. The room was very functional, equipped with all the needs of a traveler, I really like the fluffy bed covers and the mattress was very comfortable. The standard rooms are quite small as are the bathrooms, but our room was modernized and very clean.

          The elevators were slow and after choosing to take the stairs closest to our room, they lead to the ground floor which was the rear of some kitchens... General area's of the hotel still require updating.

          Breakfast was included and fair. If you are looking for a reasonable room in a good location for an average price, this is it. Old world 4 star style and Wow factor are less evident.

          How much?!!!


          One of the best locations in Manchester and they got it so wrong! The bar and dining area looks nice, but thats where its stops! I have heard of modern food, but that doesnt give them the right to abuse human rights, even people in romania have more than what they dish out for dinner! 7 strips of duck on my plate with nothing else, yes nothing else costs 15.65! I could buy 3 ducks for that price! Then there are the bedrooms that look like the box room in a flat. They are small, cracks in the ceiling. Oh forgot to mention the chewing gun stuck on the front of my door. The bathrrom was smaller than an ant viewed from mars! The good thing is in the basement they have a goldfish bowl and call it a pool! The best thing about that hoiday was the sauna the size of the boxes at tesco's, but was quite amusing tipping all the water on the coal running out and watching the next person scream as they go in! (had to do something for fun) Try staying at the hotel down the road, much better! Oh it costs 170 a night for a twin room and the internet is 3 for 15 minutes. Unless you like bankrupt being stamped on your next bank statement STAY AWAY!

          Don't stay there


          Great central location, Nice lobby & bar but thats where it stops. Room was very small with beds that a 5 yr old child would have trouble fitting in to. The bathroom was old & nasty. The hallways were worn and the ceilings falling down. I felt like I could get stuck in the elevator at any time. How this hotel has a 4* rating is beyond me it should be a 2* at best. There are many hotels in Manchester do yourself a favour and book somewhere else.

          Try somewhere else!


          Centrally located but otherwise a poor choice of hotel for a number of reasons.

          The lifts seemed to have a mind of their own and regularly stranded people on the top floors for several minutes. Rooms/bathrooms were quite small and overdue for renovation. No view either to compensate.

          Breakfast was OK but dinner in the restaurant was awful and overpriced.

          A chicken joint that was raw in the middle had to be sent back to the kitchen. I expected a replacement but the same reappeared a few minutes later looking suspiciously like it had been stuck in a microwave. The staff we keen to ask if things were OK but seemed to lack the ability to do deal with resulting complaints (I was aware of others around me complaining for a variety of reasons).

          The menu sounded promising but food was bland and I wonder if they would have been better sticking to a simple carvery. I don't think I can ever before recall being disapointed by a bread roll, but the Thistle even managed this by offering instead a basket of rather average sliced processed bread.

          Bar food was not much better and again overpriced.

          The hotel had a Leisure facility but despite few users they never seemed to have any lockers with keys. Pool was too small for serious swimming but in fairness was only branded a plunge pool.

          Overall one of the worst of it's type. Look elsewhere or save money and stay in a travelodge.

          A major disappointment.


          A terrible disappointment in all respects. I refused to accept the twin room allocated to us. It was tiny, no natural light, faced inwards to a giant noisy air con unit, claustrophobic in the extreme. Two undersized single beds and not even enough floor space to lay a small suitcase down! Only one chair for 2 people, No public areas apart from a few chairs/tables in the lobby. Second room was no better either. Staff unhelpful too. We walked out after getting no cooperation at all. How this hotel earned a 4 star rating is beyond me. Oh yes--it did have an ironing table but the room was too small to open it up!!Give this hotel a wide berth unless you are a very small person!

          Small rooms!!


          I stayed here for a couple of nights in August, 2001 (about 20 months ago). As the two other reviewers who have written reviews here on TripAdvisor have stated, the rooms are very small---at least mine was. I can't remember what I paid per night (I think it was a lot of money), but I chose this downtown Manchester full-service hotel (right across the street from Piccadilly Gardens, which was all torn up at the time I was there with construction stuff everywhere), specifically to have a fancy, large room at a high-class, full service hotel. The hotel itself was fine, but the room was, as above stated, very small!! I was very surprised when I opened the door to it after checking in!! The staff was mostly young, friendly and helpful, and I ate in the restaurant once---it is big, and the food and drinks were fine. Chatted with a very personable, good looking local guy, one of the waiters there, I will always remember how nice andalso how professional he was. This Thistle hotel didn't seem to have much else than the restaurant, and the lobby where the front desk ("reception") was. Since I only stayed there a couple of nights, that's about all I remember. The location is in the exact heart of downtown Manchester, but there's no place to park down there, and of course, it is really busy. Would I stay there again the next time I am in Manchester, England?---probably not, the rooms are too small! And the elevator too!!



          Vastly overrated 4 star. Double bedroom small with only one chair-more a threequarter room. No lounge area.

          Possibly the worst four-star in the UK


          Certainly the worst four-star in Manchester, possibly the worst in the UK. Consider the evidence: incredibly tiny rooms (and I was not unlucky - I checked out a few more). Most rooms overlook a tiny courtyard which cuts out light. In addition, the air conditioning equipment is in the courtyard and squeels all night, and the guest opposite you can look right into your room. There's more: single travellers get rooms with single beds unless you fight them (as I did). Only ONE bathtowel in the bathroom! No free moisturiser. Scruffy 1970's decor with ripped wallpaper, cracked glass and peeling putty in the bathroom. A lacklustre breakfast with two-hour old fried eggs sitting under heat lamps. No public areas. A swimming pool the size of a postage stamp. And, especially for my stay: no rooms available when I checked in at 2.30pm (a conference party taking over almost the entire hotel had been given a 3pm late check-out), and a room with no TV remote control (they did find one eventually). The only good points: the jacuzzi and sauna and free newspapers. Don't be fooled by the smart restaurant and reception and the Edwardian facade - this is the worst sort of chain hotel where no-one gives a damn. How does it get four stars? Easy - the UK's odd rating system ignores ambiance, decor, room size etc and concentrates on facts such as whether the room has a trouser press! There is a brand new Novotel and Ibis two mins down the road which I imagine are clean, modern and airy - try those.

          TripAdvisor Reviews Thistle Manchester City Centre, The Portland

          3.50 of 5 stars Very Good

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