The Hotel Windsor
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The concierge found a pharmacy open on Sunday and they helped me fix my rescue inhaler. As with all my experiences in Australia, everyone was wonderfully nice and helpful. They also sold me lozenges that actually helped so I was feeling pretty perky. It is amazing what a few really deep breaths that are NOT followed by 10 minutes of frantic …
After lying around all morning (it was raining, so seemed a good way to pass the time), I spent the afternoon exploring a series of parks just north of the hotel. As are many of the parks I’ve seen so far, Fitzroy Gardens is designed in the romantic style with large sweeping lawns, huge old trees and natural-looking lakes. The only nod …
I've just arrived in Melbourne by air. I decided not to take the train because the really nice one didn’t run on the day I needed and it was raining so hard that I figured I wouldn’t be able to see much of the countryside from the train in any case. The southwestern part of Australia is really being pounded by a series of storms, but it …
I contacted my Australian relatives with the help of some information my brother had from the trip he took there while on R&R during the Vietnam War. I called my 3rd cousin, Fran Crough McMahon who still lives in Melbourne. She and I have the same Great Grandparents, John Schnellen Pfeil and Annie Connelly who immigrated to Melbourne …
The ultimate goal for our journey was to see the rock formations in the Port Campbell National Park.
12 Apostles: These famous limestone stacks that stand along the coast in the Port Campbell National Park were formed by erosion. [They were originally called the sow and piglets, but their new name was thought to have a nicer ring to it]. …
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Very welcoming, comfortable, excellent help from concierge. Good location! Highly recommend.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TravelPod Member ReviewsThe Hotel Windsor Melbourne
Historical Traveler Reviews The Hotel Windsor Melbourne
There was once a time when the Windsor Hotel stood as a landmark of quality and glamour. This grand old building stands proudly facing the Parliament building in Melbourne and has been known by many to be one of Melbourne's finest institutions for accommodation and dining. Today however the old girl is lost her polish and is lost in a world where time doesn't stand still. The attentive staff have all gone and now the service areas appear to be full of young, disengaged individuals with no passion for the customer. The tired old rooms have clearly been "done up" yet these adjustments are now starting to show wear and tear. Our room was small, the bed hard and bathtub starting to look tired. The window opened up over a grey roof and some air-conditioning pipes. Although a lovely, historic building protected by the government, there is a lot more that could be done to lift the cleanliness and grandeur of this fine shell. Indeed the staff could do a lot more to impress the guest. In particular they should revisit some of the standards of customer service and involve themselves more in the customer journey. We chose the Windsor based on their web site yet it seems to be another example of how mislead we can be by using the internet to make decisions. The hotel is classified as a 5 star luxury property yet, having read the Australian Hotels Association guide to awarding stars, there are many points of inconstancy between this property and AHA benchmarks. If you want a great hotel in Melbourne try somewhere else. I give you The Windsor, an example that everything which shines is not always gold.
Loved the Pillow Menu!
I stayed in a standard room and loved it. Very quaint, charming old Victorian hotel. Had room service and the food was five star quality -delicious. I prefer to stay somewhere with a bit of character, not at plasticky, bland hotels, so this fitted the bill. There is a menu where you can choose out of about 10 different pillows for your stay!
Small Standard Rooms
Great location and service. However, don't book standard rooms. Our room was VERY small, located near the housekeeping area and faced the back alley. It was not worth the money we spent there.
I spent one night here, July 2003 on a business trip. It is an old classy hotel, but not worn out. My room was quite small though and it was quite cold in the room, especially in the bath room. The fast internet wasn't working, even though some one from the hotel came to check it out a few times, they couldn't find what was wrong.
Hotel has been refurbished to a high standard.Our only disappointment was - our car was damaged whilst in the hotel parking and we were not advised - hence our surprise when we returned it to the rental company.
A very nice old hotel but I truly expected to see a kid barreling down the long endless hallways with high ceiling screaming "REDRUM, REDRUM" late at night. Other than that - it's a nice big old hotel - great location, lovely service. It was just big and scary.
My daughter and I stayed at the Windsor Hotel Melbourne for 2 nights during the first week of November. The purpose of our visit was to do some shopping in the city and the Bridge Road area, a 5 minute walk and short tram ride away.The check-in was friendly and efficient and we were presently surprised that our luggage had already our room by the time we got there.The room was a deluxe twin and was spacious with its own dressing room and marble bathroom. The decore was elegant, tasteful and practical. The air conditioning was subtle and I was pleased that we could also open the windows for some fresh air. Our view out the windows was into some next door offices and we could also hear the chefs nattering on their breaks in the laneway below. None of this mattered as our daylight hours were spent out and about. The hotel was also a pleasant 10 minute downhill walk into the CBD. It is also within close proximity to the Chinatown eateries and a pleasant 15 minute walk to the Italian cafes in Lygon Street. The free city circle tram stops right outside and is useful when you are too tired to walk.The buffet breakfast included in our package was excellent and is served by very well trained staff in lovely surrounds.Try to walk at least once down the beautifully restored tiled mosaic staircase in the centre of the hotel - it adds to the calm and dignified atmosphere of this lovely hotel.
This is a fantastic hotel with outstanding charm, ready access to the city, and very attentive staff. We have spent much time in much of Australia and we have found this particular hotel to be the one we now head for in Melbourne.
After disappointing stays in the Stamford Plaza Auckland and the Sir Stamford Double Bay in Sydney (see reviews there), I was wary of Melbourne.
The Windsor is the "Grand Dame" of Australian hotels and is 120 years old in 2003. Surrounded by modern skyscrapers this grand old lady stands serene and confident. The building is National Heritage listed and rightly so. A recent multi-million pound refurbishment shows. Rooms are furnished in with plush carpets and drapes, antique furniture, comfortable sofas and chairs. All the modern requirements of the 21st century are there. Data communications (fax/modem points), Voicemail messaging, minibar, bathrobes, air conditioning and 24 hour room service.