Historical Traveler Reviews of The Westin Warsaw
Smooth Operators - Just Lovely
from Rivariva
We stayed at the Westin in may this year. The hotel was just lovely and staff all very charming and polite and couldnt do enough for us. We used all services including the gym, which is only missing a rowing machine. The purpose of our trip was leisure and I cant speak highly enough of the Westin and the area. We booked our hotel through an agency - and although when we arrived at the Westin they said that our room had been cancelled! They appointed another for us within the hour. Room service is impeccable and the meals we tasted were lovely. The hotel restaurant is quite expensive although there are some very good traditional polish restaurants nearby to eat for a fraction of home prices. A last note - there's also a little supermarket called Albert nearby which sells a whole range of very decently priced necessities! Well done Westin and Warsaw! We cant wait to return...
Perfect...absolutely perfect!!!
from A TripAdvisor Member
I stayed here just after Easter and LOVED IT.....ALOT. You will not be disappointed with this place. It is simply top notch. I stayed on the Executive Floor one floor below the Lounge.
Even before I got to the hotel the signs were all very positive. An email sent to the hotel in the early evening my time that would have arrived there at about 3am local time was answered in a comprehensive manner, in perfect English in under 10 minutes!! This compares to the Le Meridien Bristol where emails went completely unanswered (should have taken that as an omen - oh well).
Check-in was a breeze, I got to choose a newspaper from about 30 or more choices and up to the room I go. A welcome amenity of savouries and a fair amount of fancy chocolate awaited my arrival. Yummy. Nice sized room, not huge but comfortable. Very nice bathroom with a digital scale and Molton Brown amenities. Quite liked the Molton Brown! Also, there were 4 bottles of complimentary water in the room. Much appreciated. Shoe shine was offered and accepted and delivered in the am at exactly the time promised. Sydney Morning Herald arrived as well. Heck, why not try something different! The paper is an exact copy on 11x17 paper with all the ads etc...
Went to the Executive Lounge that evening where they had cocktail hour. They had hot and cold canapés and an open bar with complimentary liquor. The rest of the day you can help yourself to non-alcoholic drinks. There is an internet equipped computer that I did make use of. I enjoyed a bottle of a nice Italian wine that evening....by accident of course . In the morning there was a breakfast served in the lounge but my rate included the buffet in the restaurant so I did that.
Before going to sleep I checked out the gym...yes, after the bottle of wine! Got my workout in okay. The equipment is way above and beyond for a hotel gym. Its TechnoGym stuff, all very good. The treadmills (2) are each worth about 10,000 Euro and feature built in fans and flat panel control board/TV! There is a sauna as well. They also had SIX, yes SIX Schwinn Spin bikes! The gym is open 24 hours. The only thing I wish they had is a hot tub but not a necessity by any means.
The breakfast buffet was very good indeed and the service extremely good. Food was of excellent quality and there was great variety. Omelets and waffles were freshly made. Another bout in the gym (had to catch up on missed workouts!) and then I went sightseeing. I was given a 4pm check-out as part of my rate and this was honoured with no questions asked. Check-out was easy and miles posted in a couple of days. The following day I returned to have lunch (the Bristol food sucked, as did the whole experience) and again, great service and very good food
I found every single interaction with staff to be exemplary. The hotel is impressive in its public areas and is spotless in all respects. This stay ranks very close to the best hotel stay I have enjoyed. Well done Westin Warsaw....I wish you were closer to home!
Service at it's best
from A TripAdvisor Member
I recently visited Warsaw with my Girlfriend where we spent two nights at the Westin. We paid a very reasonable price for our room which was of the highest standard of any room we have ever stayed in. The hotel is very modern and imaculate throughout. The attention to detail is superb, such as the colour of the waiting staffs outfit's blending in with the colour of the funiture. The staff went above and beyond the call of duty, with no request being to much trouble. And you never felt as if they were fishing for a tip. 11 out of 10. Keep up the good work.
Westin Warsaw, Who Knew?
from scottyhouston
We were booked at The Westin-Warsaw (---------). WOW! We were absolutely SHOCKED at how beautiful and nice the Westin was when we arrived. It was just the beginning of an excellent experience. The hotel was new and EXTREMELY modern. We had booked online prior to the trip and actually found an executive level suite on the 18th floor for about $150.00 a night. It was worth every penny!! The suites were very modern and looked just like the pictures on the Westin web site. Very, very comfortable with robes, slippers, and Molton Brown bath products. It was seriously one of the nicest hotels we've ever stayed in. Although, the available television channels in English were a little lacking, there were movies you could call up for a fee, CNN, and the BBC.
We had access to the executive lounge which served a nice continental breakfast in the morning and in the evening a full bar with plenty of tasty treats. The room rate also included a full breakfast buffet (which included made-to-order eggs, waffles, etc.) in the main dining room. We couldn't wait to get down there every morning as the food was really great and it was a nice way to start out your day.
The staff were some of the most friendly hotel staff we've ever encountered. They couldn't do enough for you. It was never "no", always "yes". Free internet access came with our room rate but since we didn't take a laptop with us, they allowed us to use their business center free of charge which housed two available computers.
During our stay at The Westin I also scheduled a massage by one of their contracted massaged therapists. Being a massage therapist myself I was curious to know what techniques they used. The massage therapist was a little rough around the edges but seemed nice. They had converted an empty hotel room into a massage room which was nice and comfortable. However, they aren't big on privacy as the guy stood there while I disrobed and got onto the table. I'm not shy by any means but thought it was odd that he just stood there and waited versus going in the bathroom while I was getting onto the table. Then, I noticed there wasn't anything to cover up with so he basically assumed I would lay uncovered! I reached for a nearby bath towel and put it across my private parts and the massage began. It was a 90 minute massage and basically I came away thinking there WAS no technique to what he was doing. I probably wouldn't do it again but in spite of being a little chilly, it was a relatively decent massage. The 90 minute massage was 250 PLN, or $83.
On a scale of 1 to 10, we gave The Westin an overall 10.
Absolutely recommend it !!
from A TripAdvisor Member
October '04 -- stayed one night, but what a treat! The rooms are beautiful, the beds are "heavenly", indeed, and the bathrooms are ultra-modern, with all possible needs attended to. The staff was very attentive, helpful with dinner reservations at a near-by restaurant. The hotel is very centrally located, ideal for exploring the city, and still a convenient cab-ride away from the airport. Absolutely recommend it.
Nice Luxury - Restaurant Expensive
from A TripAdvisor Member
This is a very new hotel in the former Jewish Ghetto area of Warsaw. A central trolley line runs right down the main street where the hotel is located. The subway is a 15 minute walk away. There are many upscale (ie: more expensive) restaurants located very close to the hotel. Two coffee shops are in the local vicinity. The service was excellent and the rooms were spacious, as well as the bathrooms. Plenty of bottled water provided. The restaurant located within the hotel was very expensive, two cups of coffee on a Sunday morning cost us $12 USD. We passed up the sunday brunch which was somewhere in the range of $40 USD each. You have to work a bit to find a reasonably priced meal in Warsaw. The bar is lively and entertaining.
A wonderful break
from TripAdvisomember50
My husband and I stayed for three nights. My parents stayed for four nights. We had a very good deal off the internet and paid £45 per night for a king sized room. I used to live in Warsaw and have stayed in three other hotels - this is the best so far! The bed was heavenly. The bathroom was a good size with separate bath and shower. Iron and ironing board in room, plus safe, sewing kit, mini-bar, etc. Very comfortable. We didn't get Molton Brown toiletries, but had Westin ones. Four bottles of water each day as well which was good. Room was very, very quiet. Only downside was they were not good at passing on letters and packages. My parents had left a letter for me on reception as we arrived late at night, but didn't get it until the following day when I asked for it. Same happened when a friend dropped off a present for me. Luckily she sent me an SMS so I went and asked. Restaurant was okay but had to speak to manager to get correct bill - tried to charge PLN 232 instead of PLN 130! Soon sorted but I felt it could have been handled better.
The Westin Warsaw Is A Winner
from A TripAdvisor Member
My wife, infant son and I stayed at the Westin Warsaw a couple of weeks ago and were very impressed. The hotel design is beautiful with a soaring atrium in the lobby and bright light everwhere (in fact, a local fashion magazine was doing a fashion shoot in the lobby while we were checking out). Upon check-in, we were offered an upgrade in exchange for some Starwood points and after close to 24 hours of travel were delighted with the corner suite we were offered. The room was very large with a wet bar, desk (inlcuding a fax and coies machine), sofa that pulled out to a queen bed and an entertainment center in the living room, a small bathroom off the living room, a huge marble bathroom with separate shower and bath, two sinks and Moulton Brown bath products off the bedroom and a large bedroom with a Heavenly king bed which was fantastic after our long day. The hotel was relatively empty so the service was incredibly fast and personal. The main restaurant served an excellent breakfast with both Polish and other specialties. The hotel offered private car service which was more expensive than the local taxis but well worth it since they were always available and very courteous (we had them meet us at the airport which was very convenient as we did not have to wait in line to grab a taxi). My wife speaks Polish so the staff would speak with her in Polish but would speak with me in excellent English. The only negative about this hotel is the lack of a swimming pool but otherwise it is an excellent choice for a short or extended stay in Warsaw.
Heavenly hotel
from Catwise
We stayed here because my husband was going to a conference at this hotel and I was able to go along. Warsaw itself is a sad, grey place but the stay at the Hotel Westin more than made up for that. The staff are superb, geniunely friendly and helpful, young and enthusiastic. The hotel is beautifully designed - they've really thought things through. My husband loved the glass lift! Famously excellent Heavenly Bed lived up to its name, but there were other excellent touches like a proper desk space and chair, excellent lighting to work with both at the desk and for reading in bed. Beautiful bathroom, shower cabinet, soft robes etc. Delicious fusion food though the wine is expensive. Drink the local beer - it's delicious and cheap. We'd definitely stay in a Westin again.
Heavenly Bed!!
from Smoothie
On arrival at the Westin, we were greeted with fabulous service. The young man at the counter was genuinly interested in helping us and even provided us with a room upgrade (based on the Starwood Points System) which turned out to be a fabulous room on the corner with views everywhere you looked. The ambience of the hotel was terrific, but best of all was the softness and freshness of the bed, it truly was heavenly. The bathroom was beautiful too and it such a surprise to see Molton Brown toiletries for a change, which is something I would actually use at home. After our one night stay we were off to Krakow and the same young man at reception gave us a tip to take a taxi to our hotel from Krakow station, which turned out to be very helpful. I don't have a bad thing to say about the Westin, albeit the location is a bit a walk to the old town but at least it was close to the station. I would definitely stay at other Westin Hotels.