The Westin Waltham-Boston
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How has this hotel rated in the past?
- Shuttle bus service
- Minbar in room
- Wireless internet connection in public areas
- Wireless internet connection in room (surcharge)
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Historical Traveler Reviews The Westin Waltham-Boston
I stayed at the Westin Waltham on a business trip for 4 nights. The room was big enough and also clean. My remote control was not working the first night but that problem was fixed within a few hours.
They have a nice breakfast buffet in the mornings which I would recommend. I had a problem checking out where the hotel debited my personal credit card instead of the company one. After a couple of phone calls...and non-returned voicemail messages..I finally spoke to a nice lady who assured me that the payment was reversed.
The hotel is okay but nothing special...I have stayed at the Guest Suites hotel in 2003 (right next to the Westin) and would always chose that one over the Westin.
Waltham Westin not up to Westin standard
We have stayed twice at Westin Waltham...at check in there was no one to be found ANYWHERE!!... however, had comfortable, clean king size room with heavenly bed...decor quite drab...late night noise due to an obnoxious crowd at a wedding...staff attentive to noise issue & placed us in different room which was equally as noisy due to balcony area on each floor which carries noise up...breakfast buffet fair, but staff attentive...best part is you are close to Boston & north shore area without a big price...
Waltham Westin pretentious, forgettable, deficient in areas
After a long day of driving I need hot water to relax my achey muscles so one basic amenity I require in any lodging is good, hot bath water. Discovering that the impressive looking Westin had tepid water morning and night was a major surprise and disappointment!
Their 'business center' was 'down' so there were no computers for guests to use except for one in the middle of the lobby, which meant that other guests were continually coming up to ask questions thinking I worked there. Access to the internet is free to guests in other hotels, but at the supposedly luxe Westin one must purchase a card for minutes of online usage. Tacky!!
Comfortable but unmemorable hotel
I stayed here for 1 night on a business trip in September 2003. The room was quite large and comfortable, but decorated in forgettable, bland, modern, cookie cutter fashion. There is a large lounge with oversized seats and overpriced drinks. Dinner seemed to be as overpriced; we went out for dinner, so I can't comment about the food. This is a perfectly nice, comfortable place to get a good night's sleep on a business trip, but there was nothing memorable about the hotel. The staff was helpful and professional, although not particularly warm or friendly.
Waltham, MA Westin
A fine hotel for business and for pleasure. We found nothing wrong and overall had a quiet and enjoyable stay. Very convenient location just off rt. 128 and close to Boston and all points north. Room was average size and somewhat drab. Doors needed painting and some hallway debris was left overnight. This property caters to mostly business travelers and although quite nice is somewhat bland. I did not find it to be as wonderful as others have mentioned . Just a solid hotel as one would expect from Westin.
The Greatest Hotel To Stay At!
I have been to Massachusetts before, but this is one of the most comfortable and relaxing hotels I've ever been to.
We pulled into the hotel on a Friday night in March, and my initial reaction was "wow". Check in was easy and fast, and we were up in our room within five minutes from check in.
We had requested an ajoining room to a friend of ours, and we were pleased to find that we had indead received the ajoining room.
Back tracking a little, the room was spacious and comfortable-especially the beds. The only problem I had was that you almost needed to swim to the other side of the bed because there were so many blankets and comforters on the bed.
The next morning we went for breakfast. The buffet had a lot of good food, however ordering off the menu took almost ten minutes-for an english muffin. The english muffin was good, however it shouldn't take ten minutes-maybe we were just on a slow day.
However, the view from the restaraunt was beautiful, and I felt as if I could sit and watch the view forever.
That same day I was waiting for a family friend to pick me up from the hotel, so I was waiting in the lobby. The lobby was very comfortable, and I almost didn't want to leave.
That night I came back for a party and the catering facilities were beautiful and the food was surprisingly delicious. I found that to be the same when I arrived for a brunch affair that was being held.
The only problem with the location is getting back on the highway. You need to go in a large circle that takes about three minutes just to get on the highway where you can see the hotel-I wanted to just cut across the grass!
All in all, the hotel was wonderful, I would definitly stay there again, and if I ever move to Massachusetts, I would hold an event there.
Best stay at a Starwood
We found the whole experience of staying at this hotel extremely relaxing , we were treated in an almost uniformly friendly and hospitable manner.
The food in the restaurant was always well presented and satisfying, especially the fish courses. My only criticism would be that the vegetables accompanying the main courses varied little during our ten day stay. The waiters in the restaurant went out of there way to make us feel welcome.
Maybe we were lucky
we stayed there 4/16 and 4/17/04 as part of a large wedding group, so maybe we received better treatment because of it. however, we really loved the room (be sure to join the starwood preferred guest program so you can get the "preferred" rooms) on the preferred guest floor (3rd floor). they told us at the front desk that those rooms have a little nicer amenities and free bottled water. that was nice. the smoke from the lobby bar drifts upward to all floors and the halls stink, but the room itself was smoke free and smelled very clean. facility seems very new and has a beautiful facade. free parking, too! we enjoyed the restaurant. only thing we thought was weird was the lobby convenience store opened at 5pm on saturday - closed during the day when we really needed it actually.
Our heater failed and it took them literally hours to move us to another room at 11 PM. Restaurant was mediocre and service worse. I expected much more in this special outing with my wife.
Some service "issues" at the westin
Date of Stay : 12/1/03 to 12/3/03: The rooms at the Westin are nice, but there were a number of service deficiencies; first of all, the front desk staff simply weren't very welcoming. The man that checked me in was quite stone-faced, and humorless. Second, I had issues with the cleanliness of the room. There were hairs in the bathtub, and the room had a smoking odor even though it was a non-smoking room. Not the best guest experience I've had, and I travel to Waltham frequently.
-Stacy Trenton, N.J.
TripAdvisor Reviews The Westin Waltham-Boston
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