Hyatt Regency Santa Clara
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Historical Traveler Reviews Hyatt Regency Santa Clara
Nice room and bed but a bit on the small side
Stayed in room 213 and obtained a great $55 rate through Priceline, might explain getting the last room down the hall.
The room was small, had a king bed. The bed was nice, the mattress firm and the bedding, nice, high threadcount. Bathroom and room were clean when we arrived. Loved the free wireless internet. Didn't seem to hear the neighbors.
The little things were bothersome like the maid service coming to our room after 4pm, which is late to me. The hallway carpets are worn and puckered in areas (could be a safety, tripping hazard). The shades didn't close completely. No one seemed to man the Starbucks kiosk in the lobby on a weekday or weekend. The lobby bar is raucous at night.
Overall, it was a nice stay, the little things didn't ruin the stay for me.
Stayed here one night for a convention last month (April 2006). It was nice from the check in with courteous and competent staff. The hotel is clean and fresh smelling, no sense that it is a run down second hand Westin. The room was on par for the rating level, clean, spacious (about the same size as the Hilton across the street). The beds and pillows are sooo comfortable. We got a great night's sleep. The bath robe is a nice touch. It was too cold to visit the pool and we were too exhausted to visit the exercise room.
The only flaw was the poor service at the restaurant. We got there just before the crowd came in from the convention. The food came quick enough. But the waiter seemed to have forgotten about us, and we could not get any of the staff to take off their blinders and notice a wave or motion for help. It took forever to get the check.
As for conventions, it is nicer not to cross the street to get back to our room. It is ideally located for Great America. A leisure spa with a view it is not.
Great stay at the Hyatt!
Stayed at the Hyatt Regency Santa Clara for one night last weekend. We booked the Great America package through the Hyatt website. What a great deal! The package included two adult tickets to Paramount's Great America, one night stay, and late check out (2pm). We arrived at the hotel early in the morning to pick up our tickets. Check-in was smooth and the staff was extremely friendly. I felt they truely appreciated my business. We received our room keys and tickets then headed to the park. We drove to the park but could have saved $10 and walked it was so close. The only hotel closer is the Hilton which is across the street from the Hyatt. After spending the day at the park, we returned to the hotel. The room was clean and spacious. The bed was comfortable and had plenty of pillows (six on a king bed). Our room overlooked the pool in the back. We didn't hear any street noise or noise from other rooms. The following morning we were able to get up late and spend time in the gym before checking out. The gym was very nice and offered many options. The equipment appeared new and was working wonderfully. Most machines had individual TVs built into them. The pool looked nice from a distance. It was chilly out but people were still swimming. I would definiately stay at this hotel again. The only downside is that the hotel is surrounded by office buildings and not much else. A few blocks from the hotel there is a gas station, two fast food places and a Bennigan's and that is it.
Now a Hyatt ...and I had a great stay.
Stayed for a convention next door (connected to Santa Clara Convention Center).
The staff was extremely friendly and helpful. I had room service the entire stay and found the food to be top quality and the delievery refreshingly quick.
Room very clean. Attentive maid service. Nice beds. Good shower, decent water pressure.
I travel quite a bit for business and I would happily rank this hotel high on my list of favorites. No frills. A business hotel, but very accomodating and comfortable.
Clean and convenient for conventions/Can't recommend for leisure
We recently stayed at the Westin for a weekend convention. If you are attending a convention in the area, especially at the Westin, I would DEFINITELY suggest staying here because it's really very nice. If it's for leisure, I probably wouldn't recommend it and you'll see why...
SERVICE: Quick, efficient and friendly.
ROOM: The room we stayed in was VERY quiet and comfortable. The beds were a little hard, but then again, most hotels seem to have this problem. BUT NOTE...my parents stayed in a room directly across from ours and it was NOISY!! You could hear the planes going and coming from the airport.
RESTUARANTS: VERY PRICEY!! I don't mind paying higher prices for meals, but even the Westin was a bit too much for my family. We had breakfast at the buffet and while the buffet was very nice, the prices were hefty. We left the premises for dinner because it was way too expensive. If I were traveling alone for a convention, I wouldn't mind the prices.
LOCATION: Very convenient to Great America and convention halls, but not much else.
BOTTOM LINE: Other than Great America, I see no reason why a person or family would stay here for leisure. If you are a family, the on-site food is awfully expensive. If all you are going to Great America and just looking for a place that is comfortable and clean, I would suggest staying elsewhere.
If you do stay here...ASK FOR A ROOM THAT DOESN'T FACE THE STREET OR PARKING LOT SO YOU DON'T GET THE NOISE FROM THE AIRPLANES!!
One last thing...there were about 100 teenagers staying at the hotel the weekend we were there. They were all over the place and being typical teenagers. When I asked the concierege what was going on, he said, very nice, "Is there a problem?" I told him they were running around and being loud. The concierege looked very concerned and said, "They shoudn't even be on your floor and if there ANY problems, please let us know immediately and we will take care of the problem and move you, too." I thought that was very nice and there never were any problems.
I love Westin Hotels, but this was a real disappointment. I've stayed at Westin's before, and experienced the Heavenly bed, and these weren't. We had a double on the 13th floor (I think it was 13), and it was two 'double' beds, hardly enough room for my husband and I on one bed. It was not soft, or heavenly. The room was much smaller than I expected. It looked like Westin had acquired this hotel from someone else and just put their name on it. The pool was ok, a bit cold. We spent more time in the spa. BTW, if you are interested in turning the spa on, the controls are on the right side behind the foliage in the planter. We found it through exploration. There is a virtual concierge on site, you talk to a woman through a web cam, interesting experience. She was very helpful, however. The staff at check-in were very friendly, nice. It would have been helpful if they'd told us that you can get to the pool without going through the hotel lobby though. There is an elevator from pool level to third floor, where you walk to the main elevators and continue on to your floor, nicer than walking through the lobby in your bathing suit, which they don't want you to do anyway. Overall, we had an average stay (not worth the price we paid however), would go to another hotel next time.
On the plus side, it is right across the street from Great America, literally you walk across both parking lots and you're there. We also found this (April 22ish) to be a perfect time to go to PGA, it was a misty overcast day, with sprinkles. NO LINES!!!
Clean and comfortable but uninspiring
Stayed here for 2 weeks while visiting company office nearby - it's probably relevant that the company was picking up the bill, so I wasn't so fussy. I was given a nice room, King size bed and plenty of space. As usual with the Westin the Heavenly Bed and Bath were very nice.
Lobby bar is a nice open area and was busy most nights. Good selection of drinks and snacks available but a bit overpriced.
Only one restaurant, with a limited menu. Same restaurant is used to serve breakfast in the morning, so it's quite large and full of tables. Not very intimate.
Nothing much to do in the evenings in the immediate vicinity. There's a few cheap restaurants nearby and a 20 screen cinema, but apart from that no real nightlife.
All in all, a comfortable place for my purposes but I wouldn't want to spend a leisure break there.
For Conventioneers Only
We stayed last week at the Westin because we had a meeting at the adjacent convention center. The hotel is nice enough. The rooms are on the small side but they do have Westin's heavenly beds which are very comfortable. However, we will not return because there is nothing to do or see in this Silicon Valley neighborhood (just the Great America Amusement park but for people who live 10 minutes from Disneyland -- that had no appeal.) Other attendees stayed in Downtown San Jose (the Fairmont and the Hilton) and instead took the trolley to Santa Clara for the meetings. There is a much larger selection of interesting restaurants in Downtown San Jose in addition to the terrific Tech Museum. The trolley ride was quick and inexpensive. Next time we'll try the Fairmont.
Not worth the price for leisure travelers
We stayed here Jun. 18-20, 2004, and had picked this location as it is walking distance to Great America Theme Park, as well as relatives in the area. We are Starwood members (but we got no offer of any upgrade although it totally appeared as though the hotel was well underbooked!) Room was a double on the 14th floor - very small room space & bathroom... but beds are very comfortable. The main drawback was that this property only offers 1 main restaurant - very limited and pricey menu. Honestly, on Sat. evening we saw only 1 couple dining in there! What a waste of space - they should open a coffe shop/cafe of some sort. Pool area is small - and there is no type of pool service. Nothing great to say - nothing horrible to say - basically very un-memorable... so wouldn't chose this place again for the price that Westin charges.
Westin Santa Clara: Nice property
I'm in my room at the Westin as I write this review. This property is very nice: remodeled rooms, Heavenly bed and bath, nice grounds. Staff members are also very friendly and professional. What I really like are the beds and the bathrooms. True to the Westin signature the Heavenly bed and bathrooms are truly comfortable and welcome. This is my second stay at this property and each time the bedding looks like new.
Everything about the Heavenly bed is white and not a speck of dirt is on the sheets or bedspread. I can tell they have been changed after each guest departs. The bathroom has nice marble floors and granite countertop with modern hardware. The only drawbacks I noted are the compact room and bathroom size for the standard double/double room.
Otherwise, everything about the room & bathroom is excellent-well-maintained. They even offer Showtime in addition to the regular cable channels. I know that other chains don't even offer Showtime, just HBO which is an extra charge. We ate at the bar where you can order sandwiches and other items such as fish & chips.
Everything was fresh and tasty. The pool area is small but attractive.
And the hotel is connected to the Santa Clara Convention Center making it an easy walk without having to go outside. All in all, this hotel is good value.
TripAdvisor Reviews Hyatt Regency Santa Clara
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