The Westin Paris - Vendome
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TravelPod Member ReviewsThe Westin Paris - Vendome
Lovely property surpassed only by the level of Customer Service. By the time we arrived at the hotel at 10:30am, I was incubating a poorly timed sinus infection. I must have looked so miserable, they expedited check-in, preparing the room while we completed the process (check-in time is normally 3:00pm), up-graded us to a room with a glorious view, and sent up "le docteur". The wonder of my first trip to Paris was in large part due to the compassion and efficiency of the hotel staff.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Why does the special checkin for premium customers take longer than the standard process? Took more than 20 minutes!
Hotel is lovely
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews The Westin Paris - Vendome
Agree with the mediocre assessment
The location and exterior appearance of this hotel are absolutely glorious. The lobby is fine and the banquet rooms are lovely. The rooms are nothing special, the bathrooms nice, the linens very nice. I would think that would all even out to average.
Where the hotel falls down is in service. We were barely greeted at check-in. We spent many, many minutes being ignored by the staff at the front desk when we needed assitance. The staff could see us waiting but preferred to stay in an office area talking to one another until they were ready to help us. The concierge was even ruder and made us wait many times as he shuffled papers. We only asked him once for assistance with a restaurant. He responded, "There are no restaurants in that neighborhood" and suggested that we go to the restaurant affiliated with the hotel. Of course we went on our own and found a restaurant where he said there was none.
I don't think I'd stay here again but the building is lovely and location convenient.
We recently stayed at the Intercontinental for three days of our European family vacation. We travelled with another family and had some difficulty booking rooms for two families. The Intercontinental was wonderful to work with and booked three rooms side by side. The lobby is fantastic and the hospitality staff are wonderful. The rooms were modest in size but with very tall ceilings and wonderful upholstery and decor. The baths are decent sized and everything functions well. Take a look at the Salons while you are there, they are incredible. The best thing about the Intercontinental is definitely the location. Everything that you could possibly need is within a brief walk. The Louvre is across the street and a Metro stop is around the corner. Restaurants, Cafes, and incredible shopping are an easy walk away. In short, the Intercontinental was a wonderful place to spend the Paris leg of our trip and I would highly recommend it, especially if you can get a discount rate.
Location! Location! Location!
For our first trip to Paris, we stayed at the Intercontinental for 5 nights in March. We paid $150/nt through Priceline. The hotel's location is FABULOUS! Walking distance to everything - we didn't even have to ride the Metro. We had been warned about the size of rooms in Europe, but somehow, we got upgraded to a deluxe room, with two full beds. The room overlooked one of the small courtyards in the back, so it was quiet. The service was hit-or-miss; most of the staff was pretty friendly, but there were a couple who were quite rude. One even made fun of my husband. Didn't ever eat at the hotel because it was SO EXPENSIVE. Speedy lunch for 25 euro per person! Good thing there are quite a few places to get sandwiches or other take-out items within 5 minutes on the Rue de Rivoli. If I could get the same rate, I would definitely stay there again - Location can't be beat!
Refrain from staying here
during my 4 day stay at the paris intercontinental i was defitnetly not very pleased. sure, the lobby is beautiful. but it all stops there! as soon as we tried to check in, we were greeted by the staff who were quite rude to us. we dismissed that, hoping that the room would be ncie. we paid 315 euros for a deluxe room (got a discount somehow) and there quite frankly was nothing deluxe about it at all. i wondered: what does a standard room look like? the bathroom wall paper was chipping and mold was evident. the service is mediocre and if you want to order an orange juice from room service it's going to set you back 9 euros! did i mention when you're trying to sleep they're boasting loud music until the wee hours? finally, on the last day when we were checking out, the front desk was rude and dismissive. my advice is find a better deal and stay at a different hotel.
Just Perfect------elegant, friendly, a dream long weekend
Just returned from this beautiful hotel---escorted to our room by AnnBritt,Hospitality Manager who congratulated us on our Birthday(50th) and Silver Wedding. Great rooms--good towels and robes--very comfortable HUUUGE beds --public areas immaculate and the concierge so-o helpful--recommended a restaurant based on my description, which was quite fussy, -traditional-not pretentious--large table-within walking distance and not hugely expensive-----he seemed to have read my mind --the restaurant could have been created from the image I had in my mind. The location is just perfect for the Louvre,Notre Dame, The Opera--all within walking distance--(with maybe a break for coffee)The Tuileries is just across the road and makes for such a pleasant stroll . Can't wait to go back
I Love Paris
We stayed in Nov of 2003. We had a very large room on the Club level. I am not sure how we got this perk, but get it if you can. We had our own little "club" across the hall from our room. We had breakfast, tea time and cocktails there as part of our rate. We also had our own concierge there all day to help us book restaurants and general sightseeing. It was fantastic, but expensive. I took my mother, and it was perfect for her. Cannot beat the location. Yes the Maurice is across the street, but it is 300 euro more a night. Go there or a drink, but stay here.
Expected more by it's rating
We stayed at the Paris Intercontinental the week of Dec. 7th, 2003 and although the lobby was impressive, it stops there. We've stayed at many 5 star resorts and this, I would rate just a little below. The service by the staff was mediocre to say the least, and the rooms were average.
The bar/lounge was very smokey, and being non-smokers, we didn't stay there long. A word of advise, most of the restaurants in paris are filled with smokers, except in the fine dining restaurants. We were on the 3rd floor, and still heard music in the middle of the night coming from the band that was playing for a wedding on the lobby level. We also stayed at the Hyatt Madeleine in Paris and absolutely recommend that over this hotel. It was much cozier, less smokey, and the staff was extremely accomodating.
Simply too good to be true. I spent four nights here in June 2003 and they went by far too quickly. I was able to book rates of 250 euros per night, and stayed in two different rooms. The first room, on the second floor, overlooked the magnificent courtyard and its calming fountain.
It was a large room by Paris standards, and was very well appointed, with a king bed, a very high ceiling, and majestic ceiling-to-floor drapes. But the second room was amazing. It was on the third floor, and overlooked Rue de Rivoli and the Tuileries Gardens. It had a balcony and we had clear views of almost all the sights, including the Louvre, Musee d'Orsay, the Seine, Montparnasse, the Eiffel Tower, Place de la Concorde. How many hotels can offer that at any price? Although the room was smaller than our first room, and there was more slightly more noise at night from the busy Rue de Rivoli, these were minor problems compared to the incomparable view! Both rooms had luxurious marble bathrooms and the turn-down service was always perfect. The common areas of the hotel are breathtaking and very comfortable. The bar is extremely expensive but relaxing after a long day of touring. The receptionists, concierge, and other staff were all knowledgeable and courteous. The location absolutely can't be beat - we were able to walk everywhere we wanted to go. I'll be returning as often as I can!
Very Mediocre Hotel...
Just returned from 3 1/2 weeks in Europe. We stayed in 4-5 star hotels in Venice, Rome, Florence, Rapallo, Nice, Montreux, and Paris. Of all the hotels we stayed at in Europe this was one of the most disappointing. The location was great, that's why we chose it (between the louvre and the Champs Elysees accross from the Tuileries Gardens).
We are non smokers, and I judge the cleanliness of a hotel by how its lobby and hallways smell and lets just say that I spent a lot of time holding my breathe. Found the Concierge to be the least helpful of all hotels we stayed at. Also, the breakfast buffet which is included almost everywhere in Europe was below average.
We just returned from our trip to Paris. We booked through US Airways(just two days after the bankruptcy announcement...what confidence) for a package that included hotel,(with breakfast that was so worth it) air , transfers, taxes, and a free city tour and map. We choose this airlines because it was still nonstop to Paris from our home town area of Pittsburgh and that was VERY appealling. The hotel is wonderful and I was not at all disappointed. GREAT LOCATION. 1 block from Metro, the Ritz, 3 blocks to the Louvre. We were able to walk to Notre Dame, The Galleria Lafayette, the Bateau Rouge. The Metro got us every where else. Food was outstanding. Room Service 24 hours a day. Bathroom great, safe, mini bar. cnn on tv, The concierge got us a reservation at Altitude 98 at the Eiffel Toewer on two days NOTICE FOR MY HUSBANDS FOURTIETH BIRTHDAY.
TripAdvisor Reviews The Westin Paris - Vendome
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