Great Honeymoon Night at Westin

My new wife, of several hours, and I stayed at the Westin O'Hare on a February 2005 Sunday night. I had called ahead with an Entertainment discount card which reserved us a $189 standard room for $119. Trip Advisor had a better rate, but it wasn't good for the exact night I wanted. Westin does have better suites with more amenities, but the discounts didn't apply to better rooms and to us, it wasn't worth paying three times the price since we had to catch an early flight to Hawaii. The suites included a stereo and jacuzzi, but I knew we wouldn't use the latter, so it wasn't worth the difference...I think they were quoted at $375 a night.

The room was perfect, with nice furnishings and spotlessly clean, including the much better decorated than average, large bathroom. The best part was the bed, which they accurately describe as "heavenly beds." It was fluffy and deep and had so many layers of covers that we ended up in different layers a couple of times. Five or six pillows. We never used the TV or many of the rooms extras, so I cannot say if everything worked perfectly.

There was a free bottle of champaign, because I told them we were newlyweds, and they put us in a very quiet 9th floor room, which had a great view to the south, but absolutely no noise all night. In the morning, we had a wake up call and a free shuttle to take us to the airport, just a short distance away. Everyone was very polite. It was probably the best hotel deal I've ever found and the perfect place for my wife and I to have our first night together.

Hope your luck is the same.

Nice hotel but oh the smoke....

I agree. This is best of the hotels around O'Hare. And Westin really is getting to be my favorite of the mid level branded hotels. But please, when will Illinois or Rosemount get with it and stop the smoking! The Landmark restaurant bar is unbearable. Fortunately, there's a lobby bar which benefits from high ceilings that isn't the smoke pit that Landmark is. But all in all, when you close your door, get into your heavenly bed before or after a heavenly shower, the Westin O'Hare is a good place to stay.

Always loved it

Of course everyone loves their heavenly bed and bath, I am no different. I've stayed at a lot of hotels this class but I still like their beds the best. Beautifully decorated rooms, and very very clean.

The only problem I had when I stayed for the New Years Eve is that someone pulled the fire alarm at 5am. Everyone of course was evacuated and when we came back to our room 2 hours later and tried to reach the operator or someone, no one ever picked up the phone. I tried on numerous occassions but nothing. When I was checking out I found out that was a fake alarm. It just made me feel like they were not really ready for that kind of situation. It's a good thing it was a fake alarm. But I would still go back.

Great Hotel

Very impressed. The "heavenly bed" is awesome. The swimming pool (open until 11 PM) and the fitness center are very good. Convenient to the "El" stop and O'Hare Airport. I visit my family in Chicago often, and we plan to stay here evey time.

Spotty Service

I stay at this hotel twice a year on business. It is always the same: great heavenly beds, okay food, close to the airport, but the service is just terrible. The hotel books large conferences/conventions and is just not equipped to deal with them. The front desk is the worst - often long lines, slow comprehending clerks, lost faxes, uncleared telephone messages, and misassigned rooms (e.g. smoking when a non-smoking is specifically ordered). Room service, when it answers the phone, can take overly long. Owners really need to reassess both the number and training of staff.

Great Hotel

We (two adults and two children) stayed in this hotel for five nights in June. It was great. The hotel is really nice, the beds are great. Beare, everything extra costs - parking $16/day, late check out $50, water $4, etc. Park behind the hotel is gorgeous. McDonald's is next door which we frequented for breakfast. There is also an Italian restaraunt within walking distance. Pool and gym were nice. Will definitely stay there again.

Best hotel near O'Hare

This is not your average airport hotel. If you ever have to stay near O'Hare this is where you want to be. The food is reasonably good, the staff is great and the rooms are fabulous.

Great place to stay if you need to stick close to airport

Love those Feather Beds!!! We got so lucky with this place. I booked it through Hotwire as we had an early monday morning flight out of O'hare.

We stayed one night and it was fantastic.The feather beds are phenomenal. It has convinced me to stay at a Westin whenever possible.

They have a free shuttle to O'hare. Showers are excellent as well.Although we didn't use many amenities at this hotel, I recommend the rooms alone.

Westin Ohare is Great

Great hotel....Heavenly Beds are truely Heavenly...pool is great...rooms are spacious and nice....awesome trip

Room not ready

Admittedly made a late reservation for the Westin O'Hare, 4PM their time, during ground hold at LAX do to weather in Chicago. Arriving in Chicago late (midnight) due to storm delay at O'Hare, which prevented me from making connection flight. Arrived at hotel at 01:30 with reservation secured by credit card. The room was not ready! First room for our party ready at 03:00 a.m. and we had to be at the airport at 10:30. The hotel employees were very nice and went out of their way. I was wondering were the management team was however? Room meets Starwoods excellent standards. Was awoken at 09:00 (went to bed at 04:00) by maid who did not know room was occupied! Room had an very good price, however look out for the add ons, bottled water was $4.00, room service breakfast for one came to almost $20.00. Room was great, like any Starwood property, was not happy with avaibility of room, not sure the management teams cared that I was not happy.