The Westin Miyako Kyoto
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Travel Blogs from Kyoto
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How has this hotel rated in the past?
- Shuttle bus service
- Room service
- Free High-Speed Internet
- Swimming pool
Historical Traveler Reviews The Westin Miyako Kyoto
Just a warning that the online reservation system does not really work - especially if you request a discount of some sort. So we booked using the 0800 number which was patched through to the Res. Centre in Ireland. There they were very efficient and helpful. HOWEVER be warned that you then need to go to the Westin web site to check the actual reservation details using your confirmation code. We found that all sorts of info. was missng or wrong incl. our name, address, and special requests / remarks - and also the credit card no. was missing. They did get our email address correct - very important that!! But then all of our attempts to change the details online failed because when we clicked on Confirm Changes the system suddenly became unavailable. After many attempts at this I finally called the Res. Centre again and they manually corrected the info. Checking the record online again proved that the details had been corrected - we quickly printed a hard copy as proof. But then the next day the record reverted back to the original one that had all the wrong details. Again the system crashed when we tried to correct the details online. This meant calling the Res. Centre yet again and asking them to correct the record manually - for the second time. All of this has been reported by email and fax to Westin HQ who have deigned to bother to reply.
Like many Westin's you need to get an upgraded room to be really comfortable. The first room we had with a queen bed was very nice but small. We went to a King the next day and that was much better. We spent three days here in November and enjoyed both the hotel and Kyoto. This is as good a Westin as I have stayed at. Perhaps they have rooms that aren't refurbished, but that wasn't our experience. One suggestion. You can't find restaruants that serve an American Breakfasts. Be sure to get breakfast included in your rate. The conceige level buffet is very good and worth the money for the upgrade. Cabs here are relatively inexpensive so getting around is very easy. And they do have a shuttle to take you into the heart of town. As with most Japanese hotels, staff is flawless.
Just returned from 9 great nights at the Westin Miyako having stayed elsewhere on previous trips to Kyoto. This is the best hotel in Kyoto of the three we've tried. Thanks to a previous review we found out that not all rooms are renovated so we upgraded from the base room to the renovated room. Unfortunately the local staff would not honor our Starwood Gold free upgrade even though a room was available--so we had to pay for the upgrade. The room was beautiful with a small but chic bathroom and great furnishings. The beds were too hard as they always are in Japan, but better than most. We were able to get a non-smoking room--a rarity in Japan--without any vestige of cigarette odor. Also, the room was impeccably clean. The lobby is gorgeous. Some other common areas have not been renovated--this was a disappointment and we hope, by our next stay, the hotel will be fully renovated. The pool is long and perfect for laps. Restaurants in the hotel are plentiful, expensive and good. The chocolate truffles in the lobby tea restaurant were memorable. The best part about this hotel is its location on the side of a hill in eastern Kyoto--close to many temples and the Path of Philosophy. We were able to walk almost everywhere including museums, Gion and the downtown area of Sanjo and Shijo. If you aren't into walking, the hotel has a free shuttle bus to several areas and is next to a subway stop. For great views of the city, eat breakfast at the hotel's Grand View restaurant.
Loved this hotel!! Stay in the Kasui-en!
I can't say enough good things about Kyoto or this hotel! We stayed in the Japanese-style rooms (the kasui-en) and just loved every minute. The Westin does everything well and even sleeping on the floor was paradise - big, comfy down mats and pillows. Women in kimono bring you green tea that stays hot overnight! In the morning, we could hear the drums and the music from the temples far off in the distance. It was a magical place. They have 8 or so restaurants - something for everyone. They have a bird watching trail that includes a stop at a small shinto shrine right on the property. Be sure to take the full day Kyoto tour - you'll be tired but it's worth every minute. Enjoy!
Before I write about my experiences at the Westingthere is something you should know- all of the opinions you are reading here are correct. It seems that the Westin really is (as another submitter put it) two hotels in one. From what I could see out my window of the older part, it really is more like a middle of the road, old hotel. Be very clear about what type of room you reserve so you are not surprised when you get there. They have different levels (superior, deluxe, executive, etc.) and you can preview the room and bed types on the Miyako website. Many rooms at the lower levels do not have Heavenly Beds.
My wife and I stayed at the Westin Miyako Hotel in Kyoto as part of a C package with Sunrise Tours, which included tickets on the Hikari train from Odawara to Kyoto and back to Tokyo. So I don't really know what it cost to stay here, but we had a very nice, large double room looking out onto the mountains.
Shoulders above the competition!
Great location in the midst of NE kyoto, where many of the most important sights are located. Gorgeous views, impeccible service, beautiful suites, great concierge lounge, the Westin 'heavenly beds', reasonable prices, and starpoints to boot! Who could ask for anything more? Even the room service menu was excellent and reasonable!! Far exceeds any other western-style hotel in Kyoto!
Knowing Kyoto and knowing hotels, I recommend the Miyako without hesitation. (Not to be confused with the "New Miyako" outside Kyoto Station, which may be a fine place itself.)
We stayed at the Miyako in August 2003. The service was excellent and the food (while expensive) was fantastic (especially the Teppanyaki one). We arrived in Kyoto to discover that we had left a digital camera on the train. The hotel staff called the railroad for us and found the camera -- which had been turned in to the railraod -- and arranged for it to be delivered to our next hotel (in Hakone). They spent hours on this task, helping us out, tremendously. Our room was clearly one of the remodeled ones, with a balcony, although the view was obstructed a bit.
This place is really 2 hotels in one
We stayed at the Westin Miyako in April of 2003. The web site is pretty tantalizing... "Heavenly Bed", pictures of gorgeous rooms, ...
What they don't tell you is that only *some* rooms have the heavenly bed and that half of the hotel looks like a run down Howard Johnson...
If we had known we would get such a crummy room we would have stayed in town closer to the action. The Westin is a bus ride or taxi ride to most anywhere you want to go.
Breakfast in the hotel was also amazingly expensive. Making tokyo hotels look affordable. If you stay here make sure you are *promised* the heavenly bed and get the breakfast in your room rate. That way you will likely get a refurbished room that might actually look something like the pictures on their web site.