The Westin Atlanta Airport

Address: 4736 Best Road, Atlanta, Georgia, 30337, United States | 4 star hotel
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This 4 star hotel, located in the Southern Atlanta/Airport area of Atlanta, is near College Park Municipal Golf Course, Fish Statue, Browns Mill Golf Club, and Muffler Man.
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    Historical Traveler Reviews The Westin Atlanta Airport

    Best hotel at the airport


    Good hotel, very friendly and helpful staff. My room was clean and with all the amenities a business traveller needs.

    If you need to be close to the airport this is the place to be.

    Decent, But Don't pay More Than $100


    Solid 3 star hotel. The rooms are decent - the beds are great, the in-room desk was very convenient for doing work in the room (with a great/comfortable desk chair), the parking was convenient ($6/day), there was a convenient Starbucks in the lobby and the bath/shower had two shower heads (great water pressure). There were multiple negatives though - 1) the bathroom was quite small; 2) the facilities such as the gym/pool were quite old and run-down; 3) the air conditioning in the room was awful (I was sweating all night even when the AC was on high); 4) the staff at check-in and check-out were nice but the desk was understaffed both at check-in and check-out and the staff was unbelievably slow (there was only one check-out clerk at 10AM and it must have taken 20 minutes to leave; when you are rushing to a meeting, that is very annoying); and 5) the elevators were extremely slow. Having stayed at the Hilton, Marriott, Westin, Holiday Inn and Renaissance at Atlanta Airport, this is probably the best of the Atlanta Airport hotels, but only because of the beds; I would likely choose to stay at another Atlanta Airport hotel if the rate were significantly lower.

    Westin Atlanta Airport was okay


    I stayed here in January 2004. I liked the shuttle from the airport to the hotel. I wish all of the hotels in the area had that.

    The room was small, but comfortable. I did not eat here so I cannot speak for the food. The staff at the front desk was average, not overly friendly or outgoing. Overall my stay here was fine.

    Great stay


    I just came back from a one night stay at the Westin while on business. I have been traveling a lot recently and have noticed a huge decline in customer service skills. I was thrilled to see great customer service is still around when I checked into the Westin. The girls behind the front desk greeted me with a smile instead of the usual "what do you what" glare I've been getting. When I entered my room I noticed the light in the bathroom needed to be changed. As I passed by the front desk on my way to my seminar I let them know about it and they called maintenance right then. When I returned to my room 2 hours later, it had been done...AMAZING! I know that's the way it should be....but you know how it goes. I ate lunch and dinner at Palio's (their restaurant) and the food was good, nothing outstanding, a little on the pricey side. My waitress at lunch was outstanding...very friendly and attentive. The hotel is nice. The free shuttle to/from the airport was very helpful. The rooms and bathrooms are small but still just fine for the money. I would definitely stay there again if the opportunity arises.

    Frustrating Experience


    My credit card was charged for a room which had been pre-paid through an online travel site. The desk clerk assured me that this would not happen and asked me to self address an envelope and a corrected statement would be mailed. I never received a corrected statement, and my credit card was charged for the pre-paid room. Hotel management did not respond to my voice messsage.

    Just and OK hotel


    This Hotel is older. The staff was very nice and helpful. The outdoor pool is absolutely disgusting! It has not been cleaned in a long time!!! The loungechairs also are very unclean on the backsides. They appear to have greenish mold on them. Our room was just ok. The bed was nice but small. The room was clean just small and older.

    Great Stay


    We stayed here before departing for our vacation and had a great stay.

    When we first arrived we asked for a non smoking king room, but when we got to the room it smelled like an ashtray. We then called the front desk and they appologized and gave us a new room on the corner. This room was huge compaired to the previous and was very nice. The service was wonderful at the hotel along with the prompt service of the shuttle that runs back and forth to the airport. If given the chance, we will stay here again.

    Great Service


    Stayed last weekend for Pioneer Bowl Game. Great Staff very friendly and helpful. I have stayed at other area hotels but this was by far the most enjoyable stay I have had. Not sure what the other reviewers experienced but all of my friends there that weekend said they would go back to The Westin. Food was excellent

    Overpriced and Understaffed


    I stayed here the day after Christmas. The desk staff was borderline rude at check in. The room was adequate, at best, with a rundown appearance. One of the lamps did not work. The hotel is a poor choice for business travel, with exorbitant charges for local calls, 800 number access, and parking. At checkout, my room rate was overstated and there were bogus minibar charges. On the plus side, the room service food was delicious and promptly delivered, and the in-room coffee is provided by Starbucks. I would not stay here again.

    Only so-so


    I stayed at the Westin Atlanta Airport this past weekend. I was looking forward to the stay because I have found Westin's to be very nice. This hotel is only average, however. The "heavenly" bed is great marketing, but if you've ever experienced fine linens, etc. the "heavenly" bed is merely an average bed. fine for motel, but certainly not 4 or 5 star.

    The hotel employees provided average service. No one stood out. The health club is a joke and the sauna is still broken.

    My biggest complaint concerns the removal of my dinner room service tray. Although I called for removal twice, it didn't disappear till lunchtime the next day.

    Otherwise, this is a very ordinary hotel. The only thing that would bring me back is if I had business there.

    TripAdvisor Reviews The Westin Atlanta Airport

    3.50 of 5 stars Very Good

    Travel Blogs from Atlanta

    Last Day in Atlanta

    A travel blog entry by carolynschuts on Oct 09, 2015

    1 comment, 14 photos

    Today is the last day of the Conference and our last full day in Atlanta. Drive to Orlando tomorrow to join the cruise on the 11th. I left the hotel early and caught the shuttle bus to the Martin Luther King Jnr Historic site. It included the Ebeneza Baptist Church that his father and he were ministers. The church was the centre of his civil rights work. His wife, after his assassination, took over and continued his amazing work for peace ...

    Wash Day!

    A travel blog entry by carolynschuts on Oct 08, 2015

    13 photos

    ... to the city. Time to go to the Coca Cola Museum! It was very enjoyable. Spent about 2 hours wandering around. All the old signs, bottles etc that I used to see when I was young.....maybe I need to be in the museum too! The history of how Coke was invented etc made for a very interesting couple of hours. There was a tasting room with all the different flavours of drinks made by the company from all over the ...

    Feeling lucky...

    A travel blog entry by chr.rasmussen on Jun 03, 2015

    5 photos

    ... the same down to earth and informal atmosphere as we have experience in all other meetings at BCD it quickly disappeared. It was great to see how our learnings and experiences made an impression on the audience and how people who have worked in the industry for many many years got something out of our learnings as well. In the afternoon we met with Jem and Hunter, who explained about their job in Supplier Relations and we even got a case to work ...

    Rio Here I Come!

    A travel blog entry by lisakresky on Dec 29, 2014

    44 photos

    ... 160;It ended up taking 1.5 hours to get the first cable car.  Although it is commonly known as Sugarloaf Mountain, there are actually two mountains.  Thus the first cable car takes you to Morro da Urca and then a second cable car takes you up to Pao de Acucar.  Since it was dusk when I got up to the top of the first mountain, I thought I would quickly grab the second cable car to try to get up there quickly before it ...

    Dragon*con Event Day 1

    A travel blog entry by hollynjym on Aug 29, 2014

    2 comments, 27 photos

    ... there I realize I am in the heart of this blood donation/marrow registry booth set up they had. One thing I will really say about the people at this event is that they seemed to have big hearts and were so kind. To the point where at first I sort of felt like the Grinch in Whoville (which ironically might have made a great costume...LOL) I mean just out of place and trying to figure it all out and feel out the situation. I sort of ...