The Westin Georgetown, Washington D.C.
How has this hotel rated in the past?
- Swimming pool
- Room service
- Fitness/Health center
- Business Services
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Historical Traveler Reviews The Westin Georgetown, Washington D.C.
This is a dump
we checked into room 540 at this hotel on september 18 and found the floor wet with a dryer in it. we requested a change but no room was available. as we had driven for about 6 hours we had no alternative but stay there.they gave us a room credit of $60. the ceiling in the bathroom was peeling and the room was not dusted properly. there is nothing grand about this dump
The Westin Grand, Washington D.C.
I recently spent a lovely weekend stay here after winning this property with a Priceline bid.
I arrived by car at 1 pm on Friday. I had read somewhere that you can self-park instead of using valet and when we pulled up directly in front of the hotel in the valet turnaround, there was a sign indicating valet parking was $20 for the day and $28 (or maybe $29) for overnight guests. The valet approached my car and I asked him if self-parking was an option. He very graciously said Yes and pointed me in the direction of the parking garage entrance 1000 feet away. He said the vehicle would be parked in the same garage whether it was valet'd or whether we chose to self-park. I self-parked and it was $15 per 24-hour period, so that was a real savings. From inside the garage, there was an entrance/elevator straight up to the Westin Grand lobby.
Quantina at the front desk helped me check-in smoothly and efficiently; put me in a Non-Smoking, room with double beds at my request. helped me. She was very pleasant as she added my Starwood # to the reservation and indicated she had put me in a courtyard room on the Starwood floor (the 8th) that would afford us some more quiet in the mornings.
Room was lovely. This was my first stay at a Westin. The room was lovely - a corner room with a huge picture window; it was nicely laid out and larger than I expected. The beds, furniture and bath were all 'heavenly' as Westin promises. Bath amenities included thick bathrobes, bath sheet-sized towels, nice toiletries, the commode behind its own louvered door, a shower stall with twin heads, a deep bath tub, a wall hair dryer AND a regular hairdryer (perhaps the wall one was broken - I only tried the hairdryer laying on the counter). In the TV cabinet there was a good selection of snacks and a key-access mini-bar. She had given us a key at check-in. There was also a wide variety of current issue magazines in the TV cabinet as well as good-quality cocktail glasses and barware.
Lobby was comfortable with lots of lounges and sofas and a table set up with a chess board. I don't think there was a concierge, but the front desk staff were well able to answer our questions about Mass times and how to find the closest Metro stop. Lobby has a Starbucks counter with fruit, coffee and pastries available. There was a lovely in-house restaurant and bar called Cafe on M Street, but I didn't ever eat there. There was a well-equipped fitness center, but no whirlpool or steam room or sauna. I was hoping! On that same level were several club chairs and game tables set up with chess & checkers and beyond that access to the outdoor pool and wooden deck with weathered teak furniture. The pool was cool to the touch, but I'm sure it was heated. I could see the pool from my room on the 8th floor and it was regularly used by hotel guests, though not overcrowded.
Plenty of fresh towels were available at the pool as well as in the fitness center.
Upon check-out, the desk clerk, Davis, handled things quickly and thanked me for my stay. There was only a short line even though it was close to the 12pm check-out time. There were two clerks on duty which made things go very quickly.
All in all a wonderful stay.
p.s. The GWU/Foggy Bottom Metro stop was about 4 blocks away. The walk to Georgetown (straight down M Street) was about 6-10 blocks and trouble-free. There is a good breakfast place, Bread & Chocolate, right across the street from the Westin Grand. I lunched at Thai Kitchen; also across the street. Very convenient location with good access to the Metro and lots of dining options within walking distance.
'Grand' once upon a time?
I went down for Georgetown's graduation weekend last May and decided to stay at the Westin. Staff and service were prompt and friendly. Location was great ... i.e. proximity to Georgetown, Dupont Circle, & Foggy Bottom Metro Stop. But "grand" is not the word that I would use to describe the hotel or my $269 per night room ... with its stained carpet, dirty soak tub and apparent bug problem. "Past-its-prime" is a more apt phrase for the hotel exterior, lobbies, interior spaces, and my room. Puzzlingly, the pool was not in use in the middle of a hot DC summer? Also, also, the elevators evidently don't work at night and I had to use the stairs, which was not so cool after a heavy night of celebrating! Few exceptions though ... THE BED AND SHOWER WERE EXCELLENT! Bottom line, don't look for "grand" luxury here. Some Westins are grander than others (the chain does have some excellent first-rate properties) and only stay here if you can get a more reasonable rate for what you're getting.
We stayed at the Westin July 4th weekend. The hotel was pretty empty, except for one conference, yet it took almost 20 minutes to check in. There was only 1 person working at the reception desk at 4pm July 4th weekend! The room was fair, not up to par with other Westin hotels I have stayed in. It was VERY small and looked very different than the room displayed on their website (that must be a suite).
We weren't familiar with the D.C area so attempted to ask the concierge some questions. However, he was unable to answer the majority of our basic questions. I don't think I would stay at this hotel again. Although I must compliment the maid service because they were exceptional and the valet was very kind (should be for $28 a day parking).
Tattered but heavenly
The dual shower head is great and the bed is heavenly (I -NEED- 5 pillows!) but it's time for a renovation at the Westin Grand. It's a bit tattered. Hate the monolithic furniture. The room is smallish but nice. 704 has a balcony - lovely. Can't get the neighborhood. A Metro station is nearby. The staff at the front desk wasn't interested. The other staff was great - bar, restaurant, room service. Had a very good, corporate rate. Don't bother if you don't get a good deal. But not a lot to complain about here.
Best Conference Ever!
I attended a fantastic conference at The Westin Grand in March. The hotel is very cool- similar to a W. The rooms have a "Pottery Barn", urban decor with full marble baths and seperate shower and large soaking tub in all of the rooms. There is a Starbuck's in the lobby and two restaurants.
The banquet staff made us feel like we were the only ones there even though there was a wedding and many other meetings going on. A sales manager that used to be their concierge sent us to a great restaurant for dinner. The hotel is just steps away from Georgetown and Dupont Circle.
Stay here is you have the chance. My only issue- not enough suites. Then again, the rooms are so nice!
The Grand Westin
We loved the Westin Grand in Washington, DC. From the moment we arrived we felt more than welcomed. We were so hungry that we went for dinner first at the restaurant inside the hotel, which was wonderful. Great beef tenderloin and martinis. We had a room view of the city and the bathroom was too die for. I loved the deep tub with a waterfall facet and the stand-up shower with dual heads. And as usual the beds are indeed heavenly. When we return Washington we will definately return to the Westin Grand.
Heavenly? Of Course!
Stayed here 12/31/03 - 1/2/04 and was very satisfied with all aspects of the hotel. Beds and baths are definitely "heavenly", and ambiance of entire property was relaxed and luxurious. Some amenities are expensive, but no more than any other high-end hotel. Only complaint is the entertainment cabinet - TV had to be pushed back into the unit to access shelving on opposing side each time - kind of a hassle, but a small one. Staff was very friendly and helpful - highly recommend!
Enjoyed my stay
The beds really are "heavenly". The Heavenly Bed and Bath are pretty accurate descriptions. For work, I stay in Westins, Wyndams, Hiltons, Omnis, and on vacations, I've stayed in Ritz-Carltons and Mandarin Orientals, and this bed is pretty comparable to the really high end hotel beds. For the price, I think you get a good deal! The room service is pricey and very average.
Not an honest Hotel !!
My husband stayed at the hotel from september 28th to the 30th. He did not like the hotel and the shower did not worked well so he changed to the Ritz Carlton next door. Unfortunately when he packed to move he left his pijamas (brand new Ralph Lauren) on the hanger of the back of the bathroom door.The same day (september 30th) when I arrived at the Ritz I filed a complaint at the Westin's lost and found and they did not answer me back. I went to the Westin and talked to the person in charge of lost and found and filled out a written complaint.Until now no luck with the lost pijamas, the person in charge of housekeeping on that date had to took it and that is it. There is no other explanation ! and until now we have never received an answer.We were with a large group of panamanians and very important persons of our government.I will certainly not recommend this hotel where there is no honest personnel to report a left behind used pijamas from a guest.Vanessa Barsallo de Jácome
TripAdvisor Reviews The Westin Georgetown, Washington D.C.
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