Westin Galleria Houston Hotel
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So my adventure began today in Houston. After effectively two sleepless nights in a row, there was no time for jet lag with my ride picking me up at 7:30am this morning. Joe Eck - Completions Global Account Manager - picked me up, driving 1.5 hours to the hotel, and drove me out to SRC (Schlumberger Rosharon Campus), to talk sand control and reservoir monitoring. Mark Teek was my tour guide (SRC Client Relations Manager), and gave me the run down in the SRC facility. ...
... and great weather. We are here doing an overnight and back on the bus in the morning. Tomorrow will be lots of scenery from the bus. It's funny how things work out!!!
I will work on the pictures. You will love the pictures from a little town called "Old Mesilla." Plenty of great pictures and lots of history. Billy the Kid hung there and allegedly haunts the courthouse where he was ...
Today is dedicated to exploring Sorrento. It's an ancient city, huge cliffs, gigantic walls, and filled with quaint little shops. St. Francis is the patron saint and next to our hotel is a chapel dedicated to him. while we were looking around we witnessed two weddings taking place there. We also did a little shopping, sat by the pool and had another delicious dinner at a restaurant that's been in business since 1930. During this trip, Herb has been interviewing people we meet ...
We made it! It's exactly 10 pm and we are settling in on thr top floor of The Westin Excilsir. Our room has it's own balcony overlooking central city, WOW! The trip from Houston is long, almost exactly 24 hours. We stopped in London to change planes and Heathrow airport was a clean, modern maze. rome's airport leaves much to be desired, but we're just passing thru anyway.. Nighty night from our elegant ...
... leave came on May 31st and still no word of the visa. I spend that weekend very confused and wondering when it would come. The airlines had to confirm a flight for me and made another flight for me on the Wednesday the 5th. At this point I wanted to leave the 31st, but then I was starting to wonder if my visa was even going to come on my actual flight date on that Wednesday. That Friday the 31st I called and ...
How has this hotel rated in the past?
Historical Traveler Reviews Westin Galleria Houston Hotel
Actually, I would rate the hotel somewhere between "above average" (4 star) and "excellent" (5 star). I'm basically writing this review because I'm dismayed by some previous reviews.
I just got back from a stay at the Westin Galleria Houston. The hotel is obviously old and the room was nothing special. Check-in was quick and my room was in ok shape, a few stains on the carpet, a freezing a/c, and a well used bathroom. This room could have existed in a Holiday Inn but in a Westin and at $200+ I expected better conditions.
The front desk a staff was efficient at check in but was unhelpful when we asked for a restaurant recommendation.
On the bright side, the 'heavenly bed' helped with my good-nights sleep.
Overall, it was not worth the money and is in need of renovation.
My stay was brief, only one night, but satisfactory. Upon arrival my reservation could not be found (by name or reservation number); however, the employee gave me the same rate and was very concerned about finding me a room away from the noise and traffic of the elevator.
Service upon arrival was excellent: the valet was efficient and the bellhops were quick to help. The lobby was clean and well appointed. So far so good.
I just came back from two weeks spent at the Westin Galleria in Houston. Believe me when I tell you if you are looking for a good business hotel - THIS ISN'T IT. From the lack of customer service, to the lack of decent food, this hotel doesn't even come close to living up to the Westin name.
The rooms are filthy...
We stayed at the Westin Galleria Nov. 20th to 25th with the idea that we would be in the heart of one of Houstons premier shopping malls. Because we know this area well, and we thought the Westin had a good reputation (and it claimed to have completed a $28 Million renovation last year) we booked online. What HUGE disappointment! The room we had (1754) was absolutly FILTHY. The carpets were stained, the windows inside had thousands of hand prints on them so they hadn't been cleaned in ages, the bathroom tiles had mildew and the vent had half an inch of lint and dust on it. The maid informed us that they only vacuumed every other day and sheets were changed only if requested. Don't waste your money here!!
Great for shopping
This hotel is located within the Galleria Shopping Mall. So, if you plan on shopping, this is the best place to stay. The hotel is quite modern, but servces are not that good. Anyway, I highly recommend it and will stay again.
My husband and I stay here several nights a month just to relax. This hotel is conveniently located within the Galleria Mall. You are steps away from great shopping and restaurants, such as The Cheescake Factory, also located within the Galleria. The heavenly beds and showers make every stay relaxing. This hotel provides impeccable housekeeping, excellent room service, and upscale amenities.
Poor check in personel knowledge. Slow and confused with check in procedures.
No fresh air ventalation in rooms. Bathroom vents dirty and clogged. No opening windows or vents.
No food service on holidays, i.e. Easter. Limited food room service after 10:00 p.m.
Charges for DSL internet service $9.95 (Noon-Noon). Should be free like Doubletree, Shariton hotels have. Need to upgrade to Wi-Fi wireless for all floors.
Room service asks for cash at delivery.
Loved the Westin Galleria
We stayed at the Westin Galleria two weeks ago and it was wonderful. The rooms were clean and very big and the staff were extrememly friendly. The hotel has been renovated in the past few months and had a very modern decor. I would definitely recommend this hotel.