Westin Buckhead Atlanta
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TravelPod Member ReviewsWestin Buckhead Atlanta
Everything you expect from a Westin - great customer service, beautiful rooms, and great location.
Tesla Owners will love the multitude of charging options: Valet has two 40 amp destination chargers (a little slow but not bad for overnight charging) and if they are full, the Tesla store across the street has a number HPWCs outside the mall for your use.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Westin Buckhead Atlanta
there is no place to eat in the hotel! Sure you can eat at the Palm, but if you want an inexpensive (in hotel terms) breakfast, lunch, or dinner that is NOT room service, you're forced to go to the Lenox Mall. I think, in the future, this is what will persuade me to stay at the Hyatt, Ritz, JW Marriott, Intercontinental or other 4-5 star hotels in the immediate area. It's too bad because it detracts from an otherwise great hotel.
Sleek, hip and friendly
Really good looking hotel. Beautiful lobby area, nice graphic designs on all of the hallway carpeting, nice artwork, etc. Very friendly front desk staff. The gym is very bright and airy, with very decent cardio equipment and nice views of Buckhead (it's on the 6th floor).
I am SPG Gold, so I was given a 19th floor king room. Very spacious, modern. Typically luxurious bed - no problems staying asleep here! That bed is humongous! Big marble bathroom with a nice glassed-in stall shower.
Room service dinner was just OK, and took a few minutes longer than they said it would, but I would still recommend this hotel to anyone who wants or has to stay in Buckhead. Oh, almost forgot - it's across the street form a really nice mall (Crate and Barrel, etc.). And they run a free shuttle to local office buildings (Cadillac Escalades). Just remember to tip the guy a few bucks - it is still a lot less than taking a taxi!
I'm a 6th generation Atlanta native and frequently stay in hotels in the area as a "weekend getaway". This used to be the Swisshotel but I had never stayed there until 6-4-05 and it is now a Westin. As a Preferred Plus member they gave me an incredible walk up rate and a 4 o'clock check out.
The room was very nice, clean, modern. 20th floor facing Lenox Mall, Phipps Plaza, Bloomingdales and Neiman Marcus. Wonderful view. Bathroom was immaculate and very luxurious. Heavenly Shower was to die for. (I was only there for less than 24 hours and took 3 showers!)
I ordered room service at 2:30 in the morning, as we had been out at a great local club called The Havana Club in Buckhead.(wonderful mojitos and salsa/merengue music). It arrived promptly. The only prob was that they added 23% to the tab, which was a simple Italian Sub and then the guy waited around like he wanted a tip...HELLO??) Perhaps this was because it was so late. No biggie.
Heavenly Bed was just that. I agree with a previous post who said that he had never slept so well in a hotel. I stayed in that bed till 4 pm the next day drinking Mimosas out of the (very pricey) mini bar and watching movies.
The next morning called the front desk to ask for a toothbrush and the guy was knocking on the door less than 5 minutes later, greeting me by name.
Service, location, price, luxury....you can't go wrong here. ENJOY!
Almost forgot. My favorite restaurant in all of Atlanta is in the lobby...The Palm. 3 lb Nova Scotia lobster, filet mignon and a Belvedere Martini, up with one olive. Damn, I can't wait to go back!
Fantastic beds, great concierge level
We stayed at the Buckhead Westing for a week on the concierge level, and it was fantastic! Breakfast was always the same but adequate - sausage, eggs, fresh fruit, danishes, granola and Starbucks coffee. The beds were the new ones that offer the best night's sleep that I've ever had in a hotel. I stayed at this hotel 13 years ago when it was the Swissotel and it was nice but Westin has added their special touch with the fantastic beds and pillows. I highly recommend this hotel...not cheap and the parking fee $15 per day was a joke but the rest of the hotel was great!
Excellent hotel, excellent location, excellent vacation...
My husband and I have had good experiences in the past with the Westin hotel chain, so we took a chance on this (it was formerly another hotel & we were wairy about previous postings). We wanted to stay in trendy Buckhead, and are glad we did! This hotel is within walking distance to several great shopping locations, easy to find from the airport. Location wise, this is a prime spot.
The Palms restaurant is located in this hotel - which is where we dined the night we arrived (call in advance for reservations - we did). In our opinion there is nothing better than an excellent meal (try the filet "Oscar" style) relaxing over a few well mixed cocktails and not having to worry about the drive!
Our room was on the club floor (we're Starwood preferred members) and was not at all disappointing. The bed's are heavenly, rooms clean, love the robes in the bathroom - which contrary to what I've read previously - ours was art-deco style, not new, but not horribly dated, and immaculately clean.
The following night we requested a cab take us to a location not far from the hotel; better than that the concierge arranged for the hotel car to bring us over - and they picked us up (they provided us with a card with the phone number). Again, nice to not have to worry about driving - or unscrupulous cab drivers.
Our stay was short but very pleasant. We'll most definitely return to this Westin. A little side note: the weekend we were there the NY Mets were playing the Braves - the Mets stayed at this hotel.. The hotel staff made sure the ball fans kept their distance barring them from the carport, hotel lobby and doors outside the property. This was nice as they provided excellent service to the Mets as well as to other hotel guests. As game time neared the crowds could be considered bothersome. Hotel security did a great job from what I could see. As native New Yorkers - we couldn't have been happier, all the way around with our trip!
Hotel with Class!!
Stayed there and it was WONDERFUL!!!!! Was greeted by name thru-out our stay which was nice. Would go back again!
I booked the Westin, club floor as The Ritz was sold out and the location is superb. The club floor was a huge letdown- not staffed, not refills on food, and very weak food and beverage. Two mornings I had to call as no cofee, not staffed- a joke. I stayred three days, got one newspaper in 3 days.
One eveong a non Englis speaking person was on duty- no light beer, no mix drinks- terrible.
Carpet in the rooms is shot, the lobby carpet on stairs has duck tape holdin it- this place needs some $ as run down and in need of a make over. Only one restaurant and no real lobby bar.
From a local's perspective, I really enjoyed my night at the Westin Buckhead, and I am confident that it is one of the most convenient locations for visitors who wish to see the best of Atlanta. It is the former Swissotel, and it is very contemporary, and clean. The beds are amazing, traditional Westin quality, and the staff was pleasant. It is located within spitting distance of the legendary Lenox Mall and Phipps Plaza, and the Buckhead nightlife area. This location is much safer and more convenient than the downtown Westin, which is just as beautiful, but the area is just not what it used to be.
We booked a corner deluxe room at the weekend online for $159. We were really pleased with the room and chose self parking which was very easy and thought the rate was ok (we paid $29 in New Orleans to park!) The room was a lovely size and very modern and we especially liked the bathroom with separate shower. The bed was the best bit though! The most comfortable bed we've ever slept in - so good we were looking at the leaflet they have about buying yourself one!! Lovely cotton sheets, like sleeping on a cloud. On the way home we stayed at the downtown Westin and thought the rooms, beds and bathroom were better in the Buckhead hotel.
Having stayed here for 4 nights during a recent conference in march 2004, I had very high expectations. Negatives : -Breakfast food and service below average -Decor/ presentation of Hotel was nothing special -bathrooms, very 1950's but not deliberately -courtesy car never there and always late -concierge / reception, efficient but not friendly Positives : -Large rooms with excellent ammenities -Have the most comfortable beds in the world -Excellent views if 15th floor or above -Loads of shopping/ entertainment near by -right next to undergound and eateries
TripAdvisor Reviews Westin Buckhead Atlanta
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