The Westin Arlington Gateway
How has this hotel rated in the past?
- Room service
- Swimming pool
- Fitness/Health center
- Business Services
- Wheelchair accessibility
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Historical Traveler Reviews The Westin Arlington Gateway
Best hotel ever!!
This hotel had the BEST staff and they were SO FRIENDLY. This was the best hotel experience I have ever had in a hotel. The beds are so comfortable and the subway was within walking distance. There was a mall within a block of the Hotel and it had excellent places to eat. I was very happy and would stay there again anytime I could. I would have stayed there longer if I had known that the hotel was this excellent.
Good but not great
Hotel is convienient to D.C. via the Metro and to Dulles Airport and outer freeway beltway. Good shopping and restaurants in area. Hotel restaurant is just average, and they only have one restaurant, plus a Starbucks.I ordered a martini from Bar and it was so bad I had to send it back. Room is nice with a flat panel TV. Our wireless phone did not work the entire time we were there, and we could not get our voice mail messages. Concierage was helpful in providing directions. The hotel is rather "cold" in appearance and is more geared to the business traveler. There were conventions scheduled at hotel the entire time we were there. Hotel was a good value for what we paid on Priceline, although we did have to pay an extra $ 20.00 a day for valet parking. Room Service was outrageous in price and the mini bar although nice only had vodka and no gin. Don't eat at the hotel. There are too many better choices in the immediate area. Bottom line on this hotel is it is a 4* but still in shakedown mode. I had to have them correct my final bill as they charged me for too many days parking and for telephone calls made by the hotel engineer in an attempt to get my telephone fixed. They told me to call for my call 15 minutes beforehand whenever I needed it, but each time it was never available when I got down there, and they had to send a person to retrieve it.
The Westin Arlington Gateway Hotel was very pleasing to the eye. Tthe room was very comfortable; the beds were amazing to come back to after long walks in washington D.C. My mother and I stayed at this hotel for 2 nights, because we needed somewhere close to D.C. so we could visit colleges. Since this hotel was very close to the Metro we were able to take the metro to visit colleges, to sight see in D.C., and visit the Smithsonian. There are plenty of places to eat nearby and a nice mall, which has a movie theater as well. However, there are a lot of business people and they threw various parties and kept their doors open often, which irritated us.
A good choice in Arlington
I have stayed at a range of hotels in Arlington - and the newly opened Westin is probably the best choice in the the area.
The Westin Arlington is not as luxuriously-appointed as Westins in some other cities --but it still has a number of pluses:
--The trade-mark Heavenly Bed -- and great bedding
--Good window shades
--Very good towels - and Westin stores them folded, rather than hanging them up, and this is a sensible arrangement.
--Good food, including room service (but on the expensive side - over $20. for continental breakfast, including service and delivery charge)
--And most notably: courteous and helpful staff
Nice hotel - and good choice for Arlikngton !
This is a really good holtel if you want to be based in Arlington or you want to visit DC but don't want to stay there. A few blocks from the Metro, close to good shopping and numerous restuarants, this hotel has style and comfort rolled into one. Yes it is new but I would say that it will stay good as it appears to be well managed and staffed. The rooms, whilst not the largest are contemporary and comfortable with that Heavenly bed that just makes you want to stay there! and a good bathroom. It's just a shame they couldn't have put in a separate shower stall, that would have made it perfect!
One of the best hotel experiences I've ever had
I have stayed at a lot of hotels all over the world, and this hotel has the best "experience" I think I have ever had overall. The rooms are well appointed with plasma screens, rich cherry (?) dark wood interiors with big, bright windows and nice wondow treatments. The gym has the best and newest equipment I've ever seen in a hotel gym, and the concierge even hands you a water bottle when you return to the hotel from your morning run. Add the small touches to the usual Westin quality like their Heavenly bed, shower, robe, etc. and this was just fantastic in every way. I loved it.
Metro is very close, close to reagan airport, etc. Great DC hotel!
Wonderful Weekend stay at the Westin
I had a wonderful time this weekend at the new Westin in Arlington. Every staff member who greated me upon my arrival was friendly and very helpful. Checkin went very smoothly and quickly. My room was very well decorated in tones that matched Westin's current relaxing and zen influcenced advertising campaign. The room did have a nice sized flat panel TV, but unfortunately there are very few High Def channels on the hotel's service to take advantage of it. Hopefully that will expand in the future. The centerpiece of the room is of course their "Heavenly Bed" although the matress on this one seemed more firm than others I have slept in. Maybe it's just the newness of the hotel. I had plenty of thick towels in the bathroom as well as a robe. Others have commented on the rear lighted bathroom mirror and it does have a neat look and provides plenty of light without being harsh.
I had both dinner in the bar and breakfast in the restaurant, although there are numerous restaurants in the surrounding area. While the staff was a little unsure of the menu items (as in what accompanied each entree), they were very freindly and tried very hard to make sure I was well taken care of. I didn't see a manager around at dinner time, but one did stop by my breakfast table to inquire about my dining experience.
There was nothing during my stay to really fault the hotel on and I would recommend it as well as plan to visit again the next time I am in the area.
Friendly staff, convenient location, great gym
I stayed at the WAG for a full seven nights and will be staying there again for about a month. The hotel staff is very friendly, helpful and available. The hotel is brand new and near many restaurants and the Ballston Metro and Mall. I had a problem with my cardkey, but it wasn't a problem to get it fixed right away. Lobby has free wireless access, the gym is state of the art, but the pool is 3'6" all around. Great if you have kids, I guess. The restaurant (Pinzimini) is quite good. All of the rooms have a flat screen TV. The decor is very neutral. The beds are awesome.
Still working out the kinks
I stayed in over 20 different Starwood hotels (mostly Westins) last year and my experience at the Westin Arlington is certainly at the bottom of my list. Granted, they had only been open a week so some allowances should be made, but within the first 10 minutes of arriving I was: (1) sent to the 11th floor with a room key that didn't work (had to go back downstairs for another); (2) sent to stand in the street for 10 minutes while they dealt with a fire alarm (false alarm; apparently a spa was leaking onto a sensor); and (3) locked in a confused elevator for a few minutes with a bellman. The room was fine, but I was awoken early in the morning by heavy construction on a high rise being built adjacent to the hotel. They seemed to be trying hard, but the staff were clearly having a tough time getting the basics under control. I might try them again six months or so from now, but certainly not any time soon.
Considering this is a new hotel, I have to assure everyone that staying here is probably the best choices ever. I came down to stay at the Westin Arlington, for a spa treatment with my friends. We stayed here for one night, and this is probably the best hotel I have stayed at thus far. The hotel in itself is in an ideal location, close to DC, the mall, and all local attractions, the lobby is beautiful, and the rooms are to die for. They have a 32inc LCD T.V., we had a gorgeous view of the city and well what more is there to tell, we enjoyed ourselves to no end. The price was GREAT 149 for a Westin hotel and we were even able to have late check out at no extra charge. Valet parking is kind of odd however, considering you have to take an elevator to your car, they don't actually bring it to you at the front, but the price is better than a lot of places. Anyhow, I highley recommend this hotel, again it's brand new, and it's a perfect price!
TripAdvisor Reviews The Westin Arlington Gateway
Travel Blogs from Arlington
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