The Westin Melbourne

I chose the Westin against the advice of my travel agent after seeing the great reviews on Trip advisor but I was very disappointed. There is no doubt the Westin is a top class hotel but it's decor and feel is very minimalist chic rather than opulent luxury which would be my preference. The rooms are certainly big but don't have a nice view of anything in particular. The bathrooms are the biggest I have ever seen which is nice. This hotel is ideal for business or short stays but perhaps not for a romantic getaway. The photos on their website don't really represent the rooms as they look like they are furnushed with natural wooden items which I like. However, the furniture is a modern mix of black, white and brown that I personally found off putting. Also there were four huge floor to ceiling mirrors on the wardrobe right by the bed that I found made me feel like I was being watched all the time! I wasn't keen on the lesiure facilities - they are completely closed in and done out in grey slate effect tiles which felt to me like I was in a multi-storey car park. As I was unable to swim for medical reasons I was hoping to sit in a lounger by the pool and watch my husband but all they had were hard wooden benches. When we arrived we asked for a room upgrade which they said they would arrange and call us when the room was ready. After over an hour we called them (bearing in mind this was now half past midnight and we were waiting to go to bed) and the receptionist was really rude and told us that as we hadn't heard from them it should have been obvious that the upgrade was not available! Apparently they had made a mistake and the room we wanted wasn't available for our entire stay. We were so disappointed with the hotel we checked out and went to the Langham which was much more to our taste. So all in all I can recommend the Westin if you are into minimalist chic and modern furnishings but if you are like me and like a bit of old fashioned luxury you'd be better off elsewhere.

We stayed in a 'Westin Studio' corner room. The bathroom was amazing - very large with huge windows and a spa. The room itself was a typical 'Westin' room - very comfortable.

At check in we were put on the second floor having requested a high floor and it took three phone calls before 'all of a sudden' the top floor suite miraculously became available. The Service Express/Concierge were not always promt and helpful but other then that we enjoyed our stay.

This utterly luxurious hotel makes you feel so indulged. The spa is out of this world. A swim in the gorgeous pool leaves you feeling so relaxed & refreshed. Would definitely go back.

Fabulous hotel.

Everything about this place is spot on - the rooms, the location, the service, the food.

You are made to feel really pampered.

We had a lovely balcony room overlooking City square - the facilities were excellent - huge marble bathroom with a fabulous shower that was like standing in the rain.

Cannot fault anything. Not at all overpriced.

Go there!

We were filmmaker guests of the Mel. Int. Film Fest & the Westin for 3 days in August 2004. The hotel is fantastic, the bathroom gigantic & the staff was lovely. Great pool, sauna, gym & business lounge.

Minor complaints-

We didn't like the lobster bisque. Also, the "heavenly bed" is never heaven for my back but that's standard for all the Westins.

Well, you can judge for yourself from the reviews that this is one of the best places to stay in Melbourne if you need to be in the city.

The staff are very efficient and friendly from the moment you arrive. (Ian needs a raise...)



The rooms are a great size and the beds are heaven. A special comment about the shower, which has a large overhead shower rose that makes you feel like you are showering in the rain....I want one for home.

They really need to change the in room dining menu however. It has not changed for about two years.

The last corporate event I held in their 'wine room'

went off without a hitch and everyone commented on how good the food was.

The gym is always in great working order.

Great selection of food in the general public bar area.

Hard to stay anywhere else when on business in Melbourne. I only do occasionally (Park Hyatt) just to get a variety on the room service menu.

Spent 2 nights at The Westin in Melbourne and had a fantastic time. The staff were extremely friendly (from the doorman, to reception, to the restaurant). The rooms are immaculate, with great bathrooms - it's as if they are brand new. The rooms are large too, and the decor is excellent. The breakfast is great, particularly the selection of fruits & other things.Service to the rooms was swift and friendly (we asked for more towels and they arrived 10 mins later). The beds are very comfortable and the pillows ensure a great night's sleep.The location is brilliant - Flinders St Station on your door step, shopping only 2-5 mins away and a tram stop out the front.Highly recommended.

We recently had 2 stays at the Westin. The staff was extremely friendly and helpful. "John" at the front desk is a terrific example of someone who knows how to provide great customer service. He is an valuable asset to the organization. The beds were "heavenly". The location was the best! Thanks Westin.

I'm a regular guest - I stay at Westin Melbourne every three weeks for the week.Always excellent, best gym of the up market hotels and the location is half way between the financial end and Paris end of Collins St.I believe it has a sauna..which I am yet to check out. Room service is VERY timely...never been left waiting and I have stayed there over 40 times.Great bar for meeting firends and staff that make you feel welcome. Like all hotels, it does not change the in-room menu enough if you stay there often.Also "room upgrades" get you a room which is exactly the same almost, with a tiny balcony. Never a huge apartment style room.Now I am being fussy for the corporate rate we get... Whenever I am in Melbourne..it's the Westin for sure.

A fantastic hotel. Great service, decor, immaculate rooms, and great location right in the heart of Melbourne's CBD. Pool is awesome. The Westin is a great romantic getaway.