The Westgate Hotel
Travel Blogs from San Diego
I last visited San Diego many years ago for a case. At that time I went to a football game in what was then Jack Murphy Stadium. San Diego State was playing Fresno State. I was a green dot in a sea of red team shirts.
Right around the corner from my hotel back then was a black barbershop with three dollar haircuts. I went in. The barber said …
... a lot. More free stuff for me! We headed up to LA early that afternoon, stopping to get Vietnamese baguettes for lunch before our tour guide/ alumni, Dave, gave us a tour of the University of Southern California's (USC) campus. Absolutely stunning. I'm considering going back to uni just to study abroad there, because there is no way I can afford what are now $60,000 a year fees!
On Saturday morning us girls headed to The Forum shopping district to ...
... beautiful. The habitats were all well done but we found the zoo much more condensed compared to the Toronto Zoo.
We saw almost all of the zoo and some of the exhibits we really enjoyed were the grizzly bears, koalas, elephants, gorillas, polar bear, baby giraffe, and the orangutans. At the orangutans you could sit right in front of them with a glass wall in between you. It ...
... inning came to an end, we gave in, abandoning the game and arriving at the train station at 11:55pm. Lois, wired and linked in as she always is, whipped out her 4G Cellular IPAD mini, and we continued to follow the cyber-game on the train through the 15th, 16th, and finally the deciding 17th inning (nearly the equivalent of two full games of baseball).
For a moment let's return to the idea that ours ...
... toast. scrambled eggs, bacon, hash browns, coffee and a large hot cinnamon roll. We had so much food. We rolled out of Harrys and headed to Walmart to pick up our last minute items.
Our last stop was Coronado Island. It is one long high bridge to get there and I hate driving on bridges. We headed to the Coronado Hotel. We missed the Coronado Hotel because I was in the ...
How has this hotel rated in the past?
Historical Traveler Reviews The Westgate Hotel San Diego
Pros: Beautiful hotel, nicely appointed.
Excellent hotel. Perfect location.
This hotel is amazing. The service excellent. The rooms are beautifully decorated with much attention paid to detail. The rooms are also large (for a city hotel) making the stay that much more comfortable. You cant beat the location...it's in Horton Plaza and two blocks from the Gaslamp district. I would highly recomment staying here and will stay here again.....
Westgate Rates A-
On the plus side: Excellent car valet service; good front desk staff; beautifully appointed rooms; a most comfortable bed; extraordinary shower pressure; great room service (although the order was incomplete at delivery)
On the minus side: No ice machines - must call room service (very inconvenient); no coffee machines in room; rooms could use more pieces of furniture, e.g., a table; inconsistent housekeeping- items were removed and not replaced.
Overall: One of the better hotels in San Diego - I would stay there again.
The Westgate is an attractive hotel that falls short of its apparent goals. If you want to stay in a pretty place and you don't really care about service, the Westgate is for you. Otherwise, keep reading...
Terrific Service at the Westgate
I stayed at the Westgate in February 2004 for a business meeting and was very impressed with the service and facilities. I was repeatedly greeted by name and received above average service. The catering and sales office was not as organized as I expected but responded promptly to my needs. I recommend the Westgate as a downtown hotel.
I recently stayed at this hotel and made certain that I read all the reviews at tripadvisor prior to my visit. I noticed that there were a couple of negative comments, but didn't pay much mind. I was convinced that the Westgate was a fine hotel.
Defines customer service
A truly outstanding experience. We bailed out of the US Grant next door due to rude staff and poor facilities. What a great move it turned out to be. This hotel has the most competent staff I have ever encountered. From the front desk to housekeeping to the restaurant staff, all are impeccably polite and helpful, and friendly as well. It's apparent the hotel management keeps this as a high concern - as it should be. The room was superb, with only some very small maintenance issues keeping it from being an A+. I will gladly stay there again and actually look forward to it.
Westgate-an experience by itself
We had a great experience at the Westgate! My husband and I were there for a medical convention, and we booked by internet to all the dinners that the Westgate had that same week. They were formidable! It is one of the best places to have dinner in San Diego. And what to say about the service? they really made us feel at home, like if we were living there, like if we were San Diegans. The room was beautiful (just renovated) and spacious, and the location of the hotel is very convenient to go touring around (in downtown, next to the trolley station).
We stayed at the Westgate Hotel in San Diego. While the hotel looked very impressive, upon a closer look, it was lacking in service in many ways. There were some annoyances including a) a courtesy van that was 90 minutes late in picking up the kids and babysitter from SeaWorld despite a number of phone calls and promises to the contrary and b) a maid who left our door open, the TV on, and her belongings in the room. But the biggest problem was that the hotel refused to cash more than $100 (per day) of travelers' checks. I find this a very strange policy for a nice hotel in that the hotel should anticipate that its customers will want to cash more than $100, and it is easy for the hotel to gain access to currency from banks, even on the weekend. For me this was a very big problem because the hotel first informed me of this lunatic policy on a Saturday morning as I was preparing to spend a whole day in a room interviewing job candidates with my children's babysitter needing $200 in cash. They suggested I go to some local drugstores and buy gum with $100 traveler's checks. That sounds like a strange suggestion to a guest at a supposedly quality hotel. When I asked to speak to the hotel manager, he refused. In the end, their policy made life significantly more difficult for me (and the babysitter). I received better service at a Holiday Inn Express in Chula Vista where we stayed one day. I definitely would go to a different hotel when staying in San Diego.
Very nice hotel, but I like to be a little self-sufficient
This is a very nice hotel, maybe too nice for me. The staff was very polite, and not "snotty" like you kind of expect from this type of European theme. My only complaint is that I want to get my own ice, and make my own coffee. Guess what.. no coffee maker in the room, and you have to call someone every time you need more ice--looking for more tips????. I had to go across the street and buy a coffee maker. I have stayed in San Diego every year for about 7 years in a row now (convention), this is the nicest one I have stayed in so far. It has a small balcony, but hey at least it has one-most don't. The trolley stop is right behind the hotel and makes getting around very convenient.