Hotel Wales

1295 Madison Avenue, New York City, New York, 10128, United States | 2 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 2 star hotel, located in the Upper East Side area of New York City, is near International Center of Photography, Corner Bookstore, Cooper-Hewitt National Design Museum, and Carnegie Hill.
Map this hotel

Amenities

       

    Historical Traveler Reviews Hotel Wales New York City

    A Hidden Gem!

    from

    Nestled in the best of the UES, a greatfind!

    Pets are welcomed...

    We stayedfor 4 weeks during relocation, and the staff was great!

    take advantage of the amazing roof deck!

    Great Room Service from the best breakfast restaurant in the city-Sarahbeth's

    Parking isfair

    Bring your PC - there is one in the lounge but too many users!

    Cozy and Charming

    from

    The Wales is a thoughtful small hotel. Actually, any hotel that has Mozart piped through the halls is a gem, in my view! Our room, while quite small, was comfortable, nicely furnished, and quiet. I appreciated having ample copies of The New York Times each morning. Breakfast was sufficient...the hotel location for museum going is excellent.

    Hotel personnel were friendly and helpful and went to some lengths to try and advise us on use of the NY subway system. Definitely a place to return to.

    Carol L

    Charming Hotel

    from

    We were plesently surprised by the Wales Hotel! The rooms are as small as any NYC hotel, but they are charming! Very clean and extremely comfortable beds with great bedding, towels...etc. The staff was extremely nice and very professional. Location is good for museums and activities on the Upper East Side. If you are there on a weekend, take advantage of Sarabeth's for brunch and avoid the wait by calling ahead and telling them you are a hotel guest. While we really enjoyed our stay, I don't think it is worth some of the rates I have seen advertised......the staff definitely negotiates.

    Good, but .....

    from

    This is a nicely refurbished hotel, maintaining much of its early 20th century charm, clean, some really nice touches in the rooms, and perfect if you're after a cosy place to stay, away from the bustle of Midtown.

    But ... select your room carefully. Standard rooms are small. Our first room was interior-facing, somewhat dark and claustrophobic, with the double bed pushed right against the wall on one side to make enough space. Even worse the room was right on top of one of the hotel's aircon units, akin to trying to sleep next to a light aircraft taking off. Owners, please do something more permanent about this - it should just not happen in a 4* hotel.

    We finally got moved (after a rude 7:30am awakening from the aircon), to an exterior facing standard room on the 9th floor. Still small, but what a huge difference. Airy, light, comfortable - perfect! We had been told previously that all the standard rooms were interior-facing, but this is nonsense. Definitely worth asking for an exterior room if at all possible, or splash out for a suite.

    Horrible service - mediocre rooms - bumped guest

    from

    This hotel over-booked and then had the audacity to invite us to stay at an objectively worse property a 30 minute cab ride away. After a year of fruitlessly but graciously trying to get reimbursement (yes, they did NOT reverse our prepayment) or at least a written apology and a complimentary future stay, I have resolved to give up on the exorbitantly high price I paid and instead save as many people as possible a similar headache. In an attempt to resolve this issue, the hotel has gone through several managers but--despite some nice rhetoric--noone has DONE anything helpful. The service here is absolutely horrid and the rooms are dingy and small. Save yourself and look elsewhere.

    Marvelous holiday visit

    from

    Marvelous holiday visit at Wales first weekend December. Better rate ( $259 vs. $300) arranged by our travel agent. Very attractive small room, but good sized closet and storage . Huge old bathtub/ hand shower, well maintained plumbing, nice ammenities. Breakfast was $12 each (extra) in lovely sitting room with a harpist, but worth every penny for the serenity it provided. Great shopping, museuming , eating area - ten minute walk to subway. Top notch staff who were Minnesota nice!

    Loved the Wales!

    from

    My family and I had a wonderful time in this charming boutique hotel with its newly renovated lobby and splendid European breakfast buffet.

    The service was outstanding & the staff was personable and friendly!

    Carnegie Hill is such a pleasant location to stay with children...we were so close to several museaums, unique shops & Central Park. We loved our spacious corner suite facing Madison Ave. We will certainly return the next time we return to Manhattan!

    Very Pleasant!

    from

    I booked this hotel online, and I got every pennies worth. It is a fabulous hotel, with very cozy rooms, and the staff was very friendly. I thought this was a really nice New York City experience. When I went back to the hotel after a long day of shopping, I felt like I was home and very comfortable. Overall, I would recommend this place to people, because it is worth the price.

    Fabulous place

    from

    The service was great; so courteous, kind, and very quick to deliver any of my request. For instance, I asked for extra towels in the morning and literally two minutes later the maid was knocking on my door and handing me towels. I don't even get that kind of service at the Plaza. I will definitely stay there again.

    $375 a night for a closet?????

    from

    I just found this website but would like to comment on a stay in December 2001. We had a special price of $275 a night supposedly a $100 discount off the regular rate. What we got for $275 was a small closet overlooking a small air

    shaft. This closet did not have a closet to hang clothes in---only a small space behind a stationery mirror that could only be accessed by a tall left-handed person. The bathroom was almost as large as the room, but looked vintage 1920. The hairdryer did not work. The toiletries were nice, however. The room was clean, and the bed very comfortable, but $275 for this. There was supposed to be a

    complimentary continental breakfast, but we were told it had been discontinued. Might it have been available if we were paying full price? I was apprensive about the location 4 blocks below the beginning of Harlem, but the neighborhood was very pleasant. In summary, the Wales is decent and respectable, but very much overpriced.

    TripAdvisor Reviews Hotel Wales New York City

    3.50 of 5 stars Very Good
     

    Travel Blogs from New York City

    A weekend in New York

    A travel blog entry by dorothystokes on Sep 06, 2014

    2 comments, 23 photos

    ... into the walkway.
    We then walked to Macy's - you can see how the steps clock up - but didn't have much joy there looking for Levi's for David and for John. Train home, feet up for a while and then Paula and I went off for a pamper session of a pedicure etc. John took in some book stores. Quiet dinner at home tonight.

    ...

    Liberty and Beautiful

    A travel blog entry by kristen1982 on Aug 12, 2014

    19 photos

    Today was mostly devoted to visiting the Statue of Liberty and Ellis Island by ferry. Luckily, I was very organised this time by pre-purchasing my tickets to visit her Pedestal and Crown months ago. When I arrived at Battery Park to catch the ferry across, the signs were already up to say they were sold out. For those who don't know Liberty's story I'll give you a brief rundown. She was built in Paris and provided to the United States by the French ...

    Start spreading the news, we're leaving today!

    A travel blog entry by stewy08 on Jul 24, 2014

    17 photos

    ... doors at reasonable prices. The one she picks for a three course lunch however is one of the most snobbish establishments I have ever had the misfortune to eat in. The guy at the door of the 21 club looks us up and down like we just stepped out of the homeless shelter and we are shepherded to a table aside from the main dining area for our food which is average at best. I unfairly scold poor Karen for the duration of the meal about her choice but like a typical Englishman I ...

    Epic Day

    A travel blog entry by millsontour on Jun 29, 2014

    8 photos

    ... time we were like a group of moths in an ocean of butterflies.
    James worried for our safety because the crowds were dense and over excited and pretty oblivious to the rule of law. The NYPD were taking it easy on them and realised we were utterly lost and a little bit trapped but the whole thing was fine. We got corralled saw some great costumes and dancing and finally found the Corner Bistro on the other side of ...

    New York - The Big Apple

    A travel blog entry by adammambo1234 on May 29, 2014

    ... in New York City and is well worth going to and wondering around its many areas in the shop.
    Central Park is a large park situated in the centre of the city. This is a great place to go for walks and to get away from the city.

    Transportation - The city has a subway system which goes to all areas of the city. The city has a very good tour bus that can go to all areas of the city.

    Travel Ranking - ...