How has this hotel rated in the past?
Historical Traveler Reviews Hotel Viking Newport
Horrible - urge you to look elsewhere for your sake
This hotel is absolutely horrendous. Each of the 3 rooms I saw (and ultimately the one I was stuck in) had filthy carpeting, disgustingly stained bedspreads, and BOTH the coffee pot and the hairdryer were broken. It is overpriced, and comparable (at best) to most $100 2-star hotels - not to a $250-$350/night hotel. Don't be fooled. Definitely do not stay here.
It Depends on What You Want
The Viking is a historic hotel and has a friendly competent staff. We had a room in the old wing and although it was small the bed was very comfortable. Since we had a corner room we had one window that faced the harbor. The bathroom was absolutely tiny with no place to put anything down and the closet was about 10 inches deep. We understand that the newer wing has larger rooms. All in all it was fine since we didn't spend much time in the room.
Excellent value, location and service!
Excellent hotel in a great area, right off Bellevue Avenue. Walk to town. Stay in the original bldg for the best rooms. Lovely rooms with excellent beds. The service people are all young, very attentive and top notch. We have stayed at a few other national type hotels in the Newport area and found this to be far superior for the same bucks..
My husband and I stayed at The Viking in March 2004. Our off-season package included 2 nights in our choice of rooms - historical (older) or a new room in a brand new wing. We chose an historical room.
The woman I spoke with when making the reservation was awesome - so friendly and helpful. She told me the room we chose was smaller than the newer ones so we weren't surprised - the room was quite small-no problem for us. We found it very nice. High quality bedding, very clean, very romantic.
All the staff we encountered were friendly and efficient. We ate dinner and brunch at the resturaunt- both were awesome. The pool was beautiful and clean. The workout room was also very good - current machines and a fridge stocked with bottled water (included). Oh, yes, even a bowl of fresh fruit for you to help yourself to.
We ordered drinks by the pool and we received them promptly.
We were looking for a nice place to get away for a romantic weekend. A place we didn't have to leave to get dinner or a drink or even breakfast if we didn't want to. (We did walk downtown- nice walk). And the Viking was perfect. I knew it would be a great weekend when, upon arrival, we pulled up to the front of the hotel and before we stopped the car the valet was out the door and standing there waiting to open our doors and take our bags.
I would definately recommend the Hotel Viking for an off-season romantic get-away and will most certainly return next year.
Nice hotel. needs more experience management
For such a touristy town, you would think this hotel would have a concierge. Whatever I asked, no one knew anything. They were friendly but I swear they lived in Philadelphia and commuted very morning. So for the prices, you're getting an average room, noisy parking lot, slow breakfast service, and a staff that doesn't know a thing. But, guess what, there's not much to choose from in town just mostly high priced B&B's (over $350 per night).. The hotel does have a pool, workout area, business center, restaurant.
But when I asked if there was place to get tea, no one mentioned that tea was served from 2 to 4 downstairs. No one knew that there was a drug store (right down the street). You would have thought aliens had beamed down to work in the staff's places. A post office? I spent more time reading the yellow pages than anyplace I have ever travelled. If you get a spa treatment, expect to have the tip added. You don't get a choice about how much. The parking lot is always full across the street so you have to sneak in the back lot that is totally empty (valet).
Elegant and Impressive
Our stay at the viking was a memorable one. From the scenic views of newport to the elegant yet quaint decor of the hotel, it was truly an impressive hotel. Our rooms were the perfect size for us (not at all cramped) and decorated elegantly. The staff was exceptional as well.
Ok, but not great
I stayed at the Viking Hotel Over Valentines Day weekend this year. I got engaged here that weekend, so I guess it will always have a special spot in my heart, but other than that, I found our stay rather unmemorable. We stayed in the "historic" wing, and our room was very small, our bathroom miniscule (I mean TINY). Our room did have a very nice view of Newport, though, I will say that. The service wasnt so great. we left our "Please make up room" sign on our door all day and came back in the evening to find it had not been done (maybe an oversight??who knows), and we called the front desk one evening and told them we had a tray of dishes(champagne glasses, an ice bucket and a dirty plate) we needed to be taken away, and the next morning and the entire next day until we checked out they were still there outside our door (as were our neighbors' dishes). The food was Ok (service was very slow, I think our waitor was a little "out of it"), but not great (We ate at the Red Parrot downtown one night, and would highly recommend it.) Did not eat breakfast there due to the 45 minute wait, so we went down to ANNIE's down the street which was really yummy! The Viking is indeed a historic hotel. It has a unique quality about it, but it just isnt quite up to snuff. I hear the more expensive, newer rooms are nice, but I have not seen them first hand. The staff was rather inattentive as well. It was not a disastrous stay, but we would not go back. Luckily Newport was beautiful, as always!!! Maybe we will try the Hyatt or a bed and breakfast next time.
Not So Hot--
I just returned from a three night stay at the Viking- I would suggest you look elsewhere-- Not so hot for the price- My bill was just under $500 for the stay-- this included ONE breakfast -- I would NOT recommend the restaurant at all- Food was overpriced at breakfast, and not good. Annie's just down the block near the Tennis Hall of Fame is MUCH better. My room was mundane- The second evening I found a false nail apparently lost by one of the cleaning people on the floor near my bed. Not too "high class" in my opinion. Also, I noticed a mention was made about the valet parking- Please note you can take the keys for your car and leave and return at will. As long as the hotel card is displayed on the dash, there will be no problems. My opinion is that this hotel is way has a higher opinion of itself that warranted. - It is NOT "high class"-- more Marriott level. Location is good on the positive side-- Newport otherwise was fabulous.
Exceeded all expectations
The Hotel Viking has just been renovated and the results are fantastic.
Our remodeled Colonial, King Bed room was lovely. The rooms are not "huge" but certainly spacious and very comfortable. Bathroom soaps, shampoos, etc. are premium in size and quality. The pool, hot tub and spa are elegant spaces. We felt as if we were staying in a mansion.
This is definitely an adult environment..quiet, beautiful and fragrant..decorated with fresh flowers throughout. Service throughout the hotel was exceptional. Every request was handled well and quickly.
We especially loved dining in candlelight on the terrace. The amount of staff was amazing. The food was wonderful and better than any other meal we had in Newport. We have already made plans to go back...same time next year.
Misrepresented, Don't Be Fooled
The hotel was an utter misrepresentation in numerous ways from check-in until check-out. We arrived at the hotel to be completely disappointed. When my fiancÚ and I arrived at our room, which I later learned is referred to as an historic room by hotel staff, we were shocked. 'Historic' does not begin to describe a room that was no more that 9 x 9 in size with a 3 x 3 bathroom. Note we reserved a "colonial room" with a King size bed. Additionally, the hotel is under renovation and construction. There are tarps, signs, and debris in the hallways. We awoke to construction noise and workers dismantling rooms in our hallway. At no point, did the hotel member I spoke to at check-in or during the confirmation process (nor does their website anywhere) indicate that the hotel is being renovated. If I had known this, I would not have booked a room. Also, our room overlooked the hotel parking lot and hotel dumpster! Aside from the hammering, we heard alarms and car doors all morning. Finally, the hotel services and amenities are misrepresented. One of the reasons we decided to stay at the Viking was that it advertised 'a health and fitness facility that includes an indoor pool, health club and sauna.' A few pieces of exercise equipment overlooking a dated pool were not what we expected for a fitness facility. Found the hotel staff to be rude and unaccommodating. Additionally, the valet was hardly ever available to retrieve our car.
TripAdvisor Reviews Hotel Viking Newport
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