How has this hotel rated in the past?
Historical Traveler Reviews Vidella Hotel Blackpool
One to avoid
we stayed for four days, not once did we have a good night sleep, even after a few beers, although we had clean towels, that was as about as much cleaning the room got, not once were the bed covers changed. on the last night a sunday, people were down in the bar, locals i think, at around 1pm, and all you could hear was dance music, and shouting. by 6 oclock the next morning it was still going on, so we had had enough and left to get home and get some rest, for the money we payed to stay here, i think it was a complete rip off, one to avoid at all times.
Awful, atrocious... avoid
The brochure for the Vidella hotel has wonderful pictures giving a good impression, as does their web site. However, reality is very far removed from these images.
We stayed there over a weekend in May, and would definitely not return. Our room had not been cleaned properly, with a layer of dust over the television giving the impression that things had not been cleaned for some while. the carpet was also dirty.
The management were very helpful when we arrived, but from the Saturday onwards they seemed to go AWOL, and were never seen again for our stay. The rest of the staff had to muddle through and were great but obviously it is they that hold this hotel together and not the 2 owners.
The en-suite bathroom was very small but functional. We did have to leave toiletries outside the room however due to lack of space.
The room itself was decorated in an odd fashion. Obvioisly the owners have spent some money on the place. One room had wallpaper that was tasteful and modern. The rest of the walls had early 1970'e anaglypta which was peeling away from the walls in places. The furniture was also early 1970's.
The 2 owners seemed to be partying all weekend, as the noise from the lounge deprived us of sleep on 2 of our 3 nights. It appears that the Vidella hotel's entertainment springs into life in the small hours of the morning when other clubs close. The noise was deafening, and also included a loud dog barking at times.
One of the reasons we stayed at the Vidella was the service of having a bar meal in the evenings. On one night we were informed that this service was not available, and in fact had we been booked in for an evening meal this was going to be severely delayed due to lack of appropriate staff at the hotel.
We booked this hotel as we are a gay couple and thought we would support a hotel run by another gay couple. We will not make this mistake again, and will stay at another hotel if we return to Blackpool.
The worst hotel in the UK
Basil Fawlty, we have found a hotel that makes Fawlty Towers seem like a palace. I would definitely not recommend the Vidella Hotel to anyone.
We stayed a Friday, Saturday & Sunday night. On the Saturday after being out all day we returned to find that our room had not been made up. The excuse they gave was that they did not have a spare key for the cleaner! On the Sunday morning when I went to breakfast I was informed that the chef, who was one of the owners of the hotel, had not turned up for work and that the waitress was therefore cooking the breakfasts. She did an absolutely splendid job under the circumstances, and obviously had the patience of a saint. On the Sunday afternoon after returning from our day out, again we found that our room had not been serviced. This time neither of the owners was present to offer an explanation.
However, the major problem (as if the above was not bad enough) was that in the small hours of Sunday, 2am, the disco / karaoke started and lasted until 4am. The noise of this was interspersed by barking from the owners one year old great dane. Needless to say, no sleep was had that night. To compound matters, the same happened at 2am on the Monday morning, this time lasting until 5am. Both nights at full volume.
There are so many other hotels in Blackpool I would advise anyone to stay somewhere else...anywhere else!
Foru days before getting to the hotel, they phoned to cancel the booking
Just four days before starting our holidays, we had a phone call from Vidella Hotel to cancel our booking, due, according to them, to a double booking thay had made by mistake. We reserved our accomodation at the beginning of February and was confirmed by email and telephone the 19th of that month. Because of this and being Easter week we were left with nowhere to stay. Our flight from Spain had been already booked, so you can imagine the big problem. We would like to warn all its possible costumers to be careful about this unprofessional and shameful behaviour.
We stayed at the vidella hotel 22-24th march 2006,
we had a great time, the rooms were nice and tidy, the bathrooms were a bit on the small side but certanley managable, the food was absolutley gorgeous the best weve had from blackpool and the eating area was also very nice,the staff were great, very friendly and nothing was too much trouble, anything you needed they took care of it straight away. the bar area was lovely very stylish, great seating, pool table etc.
will definatley be returning to this hotel again had an excellent time
We are a group of 12 well behaved girls that stayed at the vidella hotel & we all totally enjoyed our stay.The bedding was at a very high standard of quality & clenliness along with the towels.The rooms were cosy & clean & servised daily.The breakfast was cooked to everyones liking and nothing was to much trouble for the very friendly & helpfull staff & management.We would recomend this hotel to anyone thats looking for a great stay in blackpool & we would like to thank jhon & neil (THE OWNERS)for making our weekend in blackpool completley enjoyable.
New year 2005
Having had three hotels to choose from, we decided on this due to the modern bar!! The hotel and staff are superb, not sure about the previous remarks, but given that it was new year, we may have expected something similar due to the hotel being extremly busy. But no we thought it was great and really pleased that we chose it. The staff are friendly and helpful and try to make sure that you enjoy your stay. The bedrooms i didnt think were that bad, but i beleive they are still to be decorated. The entertainment was excellent and the quizzes were fun too. Overall a thoroughly enjoyed holiday, booking again for new year 2006.
You need to employ a cleaner - and fast !
I have stayed at worse Blackpool B&Bs, but nevertheless apart from the good location and the tidy EXTERIOR of the hotel, there is nothing to recommend the Vidella.
Upon arrival (four of us sharing two double rooms), check-in seemed to be either a hassle or confusion for the staff, as did the request that our bags be locked somewhere safe before the room became available later in the day.
The rooms were dirty. Nicely decorated, which made it seem even odder that the carpets should be so filthy and unhoovered. We hoped that after the first night this would be rectified (perhaps too busy on change-over day ?) but no, still remained filthy. Three of us found hairs (not our own) on the pillows/bed linen which led us to suspect that the sheets had not been changed from the previous guest, simply brushed down. Tiny pokey bathroom with remnants of previous guests stuck on the tiled walls, a very poor shower, with the most dirty bathmats seen in a long time. No towel rails for the (wafer thin) towels - we had to put them on hangers in the wardrobe to dry ! Oh, and the toilet cistern leaked every time you flushed...
Breakfast was very poor, low budget value-type food, greasy. Ate half on the first day and avoided it after that...
You may wonder why we stayed after arrival, and in hindsight so did we ! However, given that the location was exactly where we needed to be, plus having arrived by plane and not wanting the hassle of seeking an alternative elsewhere, we felt little option other than to stay for the two booked nights.
Very disappointed to have read the previous review, which I can only imagine is biased as it is NOT a true representation of the hotel.
Two stars awarded, as there is worse out there. But none of the four of us can recommend this hotel and we can only suggest they take a severe look at their cleaning policy...
We are quite happy for guests to check in at anytime of the day - early or late. Flights from London usually arrive around 9am. and this is something we are quite used to. We will always try to check you into a room which was unoccupied the previous night, however this is not always possible during busy periods. Luggage can be locked away, so that you can enjoy the whole day in Blackpool. Partly due to your comments this procedure has been reconfirmed to all staff.
We pride ourselves on our cleanliness, and even "on change-over day" we do not compromise our standards. However, we obviously did fall short during your stay. I am deeply concerned regarding the comments on your room and in particular on your bed linen. However, no comment was made to us at the time, as we would have rectified this immediately and checked by a member of management, or offered you an alternative room. All rooms should have towel rails and sound toilets and again these would have only taken minutes for us to rectify, if you had made them known to us. Since your visit we have had two comments about showers in two rooms and these and a third shower have been replaced. We have replaced our entire set of towels with fresh, white towels.
I am unable to understand your comments regarding our breakfasts. "Low budget value-type food" is a false economy, so we do not use it. The only fried items on our breakfast are fried eggs and fried bread, and the oil is changed daily. Everything else is grilled.
I have to disagree with your comments that the previous review was biased or untrue, as this is a true reflection of the vast majority of our guest feedback.
We value your comments, as they help us to eliminate any possibilities that our standards are not met. And we apologise that your stay was not as enjoyable as it should have been. However, we wish that you had made them known to us while you were here, so we could have offered you are regular standards.
The Vidella Hotel is excellent for all kinds of people. It has excellent cuisine and the hotel bedrooms are really comfortable. The staff are friendly and nothing is too much trouble. You ask and your wish is their command!
It is close to all the amenities and is in an excellent location.
Having visited it this year I am looking forward to returning next year.
TripAdvisor Reviews Vidella Hotel Blackpool
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