Great small hotel

New location -- friendly staff, brand new rooms, flat screen TV,s thoughfully designed bathrooms. Room approx 15' x 20'. Excellent boutique hotel. Location near marble arch subway station makes transportation easy. Located in quiet neighborhood with 3 local pubs and many Lebanese resturants available for good food and drink at reasonable prices.

We loved our stay at the Sumner!

We used to stay in South Kensington area but all hotels there are so expensive now it is not worth it anymore. This is the first time we decided on a hotel more centrally located and we have discovered a REAL gem!

Location is very good - close to shopping and especially Hyde Park where we enjoyed a daily jog. We loved St. Christopher Place nearby for choice of little restaurants.

From the moment we arrived we were made to feel most welcome and the staff were fantastic and the most courteous we have ever encountered. Everything we asked for was delivered (coffee, ice, newspapers), information was searched for me on the internet and we never had to ask again for anything.

Justina and Tom could easly fit in a ***** hotel. They really cared about us during our 5-day visit. Tom and his staff will take care of every detail to make sure you enjoy your stay.

The room was perfect with air conditioning, had most comfortable beds we have experienced and it was surprisingly quiet (though we where in a room facing the street).

Breakfast was fun served in a funky dining room.

We really loved this little hotel and will definitely stay there again!

Love the Sumner

If it is possible to love a hotel, we do, we have fallen in love with The Sumner Hotel. Top drawer! We are already considering our next trip to London and there is no question as to where we will stay. The staff is courteous,friendly and totally professional. Clean, comfortable room with lovely attention to detail. This boutique hotel is best in class !

Wonderful hotel

This is a very nice hotel in a great location (just 2 blocks from Marble Arch). Our room was quite large and comfortable. The included breakfast was very filling. Staff is very friendly and helpful.

Charming Hotel

Lovely Hotel, just a stones throw from Hyde Park and Marble Arch Tube Station. Great location for access to all of London.

The Guest area is an inviting room with sofas, a small library (including London guidebooks) and a computer with internet access. The front desk staff is friendly, professional and eager to help.

We stayed in room #100, a beautiful and spacious room with a comfortable King bed and a bath tub. note: if you are a late sleeper (after 7:30am) this room is not for you, it is next to the Breakfast Room. The breakfast is not up to par with the rest of this gem of a hotel, there is a delightful pastry shop around the corner.

The front desk arranged for a car to take us to the airport, much better than a taxi at the same price.

We enjoyed our stay in this charming hotel and will stay here again on our next visit.

Sumner is Great!

My wife and I stayed at the Sumner Hotel from September 6 to September 10 and we have nothing but praise for the staff, the accommodations and the value.

The staff is extremely friendly and will help you with all your needs, be it a restaurant recommendation, a full glass of ice with some water or the location of the nearest laundromat (around the corner). The rooms are a bit small by US standards, but are quiet, spotlessly clean and are cooled very efficiently with the central air conditioning. The beds were comfortable, but one must "mind the gap" when sleeping in the queen size bed, which is actually two twins. The Hotel does not have a restaurant, but they do have a very nice (eggs, fresh fruit, cereals, juice, meats, breads, etc.) breakfast buffet, included in the reasonable (for London) room rate of approximately 110 British pounds. The Marble Arch Tube and the bus stop are only about a block away which makes for easy London travel. Free internet access was a real gem in the pleasant library/reception room. If you are looking for a quiet, small hotel for your London visit, stay at the Sumner. You won't be disappointed!

Surprised with the Quality for the money!

Stayed at The Sumner property on Upper Berkely during our first trip to London September 16-19, 2006. We booked the hotel after reading about another Sumner property, taking a chance on this one. Our first contact with the hotel was by phone in July, 2006 when we called to have some questions answered. The staff was helpful and answered our many questions with ease. After we booked, we also checked it out on tripadvisor but because it was so new, there were limited reviews. When we arrived, we were quite surprised and pleased. This hotel is everything it claims to be on its website. We booked a room with two twins that could be moved together easily. It was spotless and remained that way throughout our stay. The bathroom was clean and fresh. Both areas are of course, european small but we did not visit London to stay in the rooms.

The public areas were decorated tastefefully and well maintained. Internet access was free (take your turn with the other guests). While I brought guidebooks, I used a few of the guidebooks available in the sitting area. What a treat! Don't bring any heavy ones of your own. The staff was kind in giving directions to everywhere!

Breakfast is includede in the room price. All I can say about that is yum! Hot and cold items available....well stocked, served warm. Another reviewer went into detail that I would agree with wholeheartedly!

All in all we were sorry to leave this property. Our hotel in paris did not measure up to this one! We will recommend this property to all of our friends.

Excellent value

I was very pleased with the quality and service that I found at the Sumner Hotel. Service was excellent, and my room was spotlessly clean & comfortable. I had a queen room, which had air conditioning and a plasma screen TV, good wardrobe space, comfortable beds and good lighting. I lacked a decent view, but I wasn't there for a long stay. The bathrooms are a decent size and, again, spotlessly clean. The water pressure in my shower wasn't great, though, and may disappoint those who are used to American showers.

I ordered tea upon check in, and a large pot of hot, good tea was quickly brought to my room with biscuits. It cost only £1.50, and was generous (5 biscuits, and the pot allowed for several large cups of tea).

Breakfast was delicious: there were 4 kinds of cheese on offer, several kinds of salami, tomatoes, cucucumber, different kinds of breads and croissants, cereal, fresh fruit, scrambled eggs, sausages, and baked beans. Again, very generous, and a treat.

As mentioned in another review, the layout of the ground floor and hallways is a bit odd, and takes a little getting used to. But the public rooms are very pleasant, and the hotel provides a lot of useful information: small Tube maps, a list of nearby 'hot' restaurants, theatre info, weather info, and general info for tourists. Newspapers are provided as well.

I think that the hotel is extremely good value, and I would certainly stay there again.

Lovely Hotel

I was a bit nervous to book this hotel because it had just opened and I could not find a lot of infomation about it, but I was pleasantly surprised upon arrival. It is a small hotel, about 20 rooms, somewhat modern -boutique style. Extremely clean. The front desk people were very nice. When we arrived there were welcome chocolates in the room. There was free use of a computer in the lounge. The hallways are a little weird though. To get to our room we had to take the left elevator to the third floor and then walk down a staircase. Also to get to the breakfast room we had to take the elevator to the ground floor cross the lobby and then take a separate elevator to the lower floor. Breakfast is free & buffet style. Small breakfast area about 8 tables but no one had a problem finding a table. Breakfast was okay. They had eggs scrambled(somedays they were a bit runny) or poached, sometype of meat, sausage or bacon, cereal, fruit, muffins, coissants, orange juice and of course tea or coffee. You have to ask for toast, we didnt figure that out until the 4th day we ate there. Service was very friendly.

Our room was a good size, well lit, very clean, it had airconditioning , a refrigerator and a flat screen t.v. The beds were really comfortable. The only thing to improve about the room was there was no clock and I couldnt find an iron. The location was really good more of a quiet area but less than a 5 minute walk to the Marble Arch tube station and Oxford street. There were grocery stores, a bank, some pubs and a couple of restaurants pretty close by. We ate at the pub on the corner a couple of times, two doors down from the hotel and the food was actually good it was called the Mason Arms. The hotel also provided information on restaurants, they had numerous newspapers, magazines and useful daily weather printouts.

New/Nice/Convenient

This hotel replaced the 5 Sumner Place hotel in South Kensington. It has been opened less than a month and is still working out some of the kinks. However the staff is very friendly and the rooms are very nice and clean. The hotel is conviently located, a 2 1/2 block walk to the Marble Arch tube station. A nice touch is both 110V and 220V receptacles available in each room. We stayed for 9 days and felt it was a very pleasant stay and reasonably priced. I would recommend it highly.