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Historical Traveler Reviews Southfork Hotel Plano
Should be called "The Brady Bunch" Inn
I stayed at this hotel from March 13th-15th. I won it on Priceline for $51.
The pluses: Lobby area is nice, rooms are large. fridge in room. Service was nice. Restaurant personel was friendly and breakfast (although not free) was decent.
The Negatives: The interior is getting really outdated. The halls and floors are decked in browns and reds -total 70s/early 80s decor. You'll even find that the counter in your bathroom is brown as well.
Although my room was clean, I was really down with all the drab colors. I may stay again if only for a night, but the dark, drabby colors made me feel like I was staying with the Brady Bunch and not the Ewings!
If the management updated this hotel, it would be a great find.
The Ewing's wouldn't stay here...
My wife and I went to Dallas on our honeymoon for two reasons; 1) my wife was in a Wedding in Oklahoma the next weekend, and 2) I love "Dallas" the TV show. Because it was a sister property I went ahead and booked the room. I booked a suite, which was supposed to include a game table, kitchen and bathroom suite. When we arrived, we also were impressed with the lobby. We were supposed to get a gift bag, but they could not find our reservation, after about 10 minutes of searching, they found the reservation, apparently they keep the internet and phone bookings completely seperate. Our "special gift bag" was just that...a bag with nothing in it. We were also sent to Door 5, there must be a glitch in that door's system, it wasn't locked when we were there either. We proceeded to our room and found that our non-smoking room smelled of smoke. We gave them the benefit of the doubt and went to the lobby to have our rooms switched. This time we were sent to Door 3, it was locked, and we were finally in our "suite". Our first look at the room was disappointing, as has been stated in other posts. The game table was just a table, it was billed as practically a pool table. The kitchen suite was a refrigerator, and the bathroom suite was a regular bathroom. Underneath the glass coffee table was a massive spider web with a massive spider in it, and a matching web on the end table. All of these factors in addition to the dated furniture, drove us to leave. For anyone who cares, the Sheraton downtown and the Hilton Garden Inn about 2 miles north of The Southfork Hotel in Plano were excellent hotels. By the way, unless you're a die hard fan of "Dallas" the television show, you'll probably be dissapointed by the ranch as well.
I booked this through Priceline, I have always had good luck with this website, but that was not the case this time! I arrived in the evening with my 12 year old and my fiance, the room was worn and no where near what the claimed as a 3 star hotel. Furniture was old and falling apart, felt like a dump. There was a party on the floor that they put us on, so we had to move. The room felt dirty and dingy, I slept horribly and my son was worried the whole night simply due to the worn looking building. The next morning, I went to use the gym and found a water bottle that someone had urinated in on the floor. Absolutely unacceptable, no opologies from the staff. They were rude and very unhelpful. The pictures we saw are a blatant misrepresentation of what you really find upon arrival. BEWARE!!!!!!
How is this a 3 star hotel?
The hotel is listed as a 3 star hotel...however I found this to be highly untrue. When I walked in I had to wait 10 minutes for a soul to come to the counter to check me in. They I went to my room located in the last building....as you walked back outside to go back inside, the door was not locked and open to anyone that wanted to go inside. Then my room was found to be right by that unlooked door. As a woman traveling by myself, I felt horribly unsafe. I then returned to the guest counter...after waiting 20 minutes for the one lone clerk to attend to my situation; I asked my room to be switched. In which I was able to get a room on the third floor, which was fine. However the rooms are out of date, rundown furniture, low water pressure in the shower....it was just awful. Not to mention you can hear the nearby highway all night long. I would NOT RECCOMEND THIS HOTEL TO ANYONE!
I would not stay here again.
As you walk into the lobby, you feel as though you are really walking into a 3 or 3 1/2 star hotel. The hotel lobby is really nice and is in excellent condition. That is where the good review stops. As you walk into the guest room, you immediately know you have been had. The guest rooms are old, the bed is very hard, and even with the staff cleaning, you still feel the room is dirty. Additionally, the wireless internet connection is poor (at best) and is always going off line or is a very weak signal. There is no "wall" connection for lap tops. The lobby bar is only open until 11:00 and is not useful for late meetings or gatherings. The "business center", if you can call it that, features 2 computers, which appear to be from the '80's, with flickering screens and no printer. Finally, the hotel has 1 restaurant which is not even a restaurant. It sounds really nice (remington's), but once you eat there, you realize it is just like a hospital cafeteria. Don't be fooled by the low rates. I was at this hotel for 9 days and had to book my room in two reservations. I payed $45/night through priceline and $59/night with a direct call to the front desk. If price is your main concern, you would be better off staying at a motel 6. For $60/night, you should be able to find a marriot or something similar. I will never stay at this hotel again.
Don't let the Southfork name fool you!
I have been planning a vacation in Texas for a few months now and thought I had done my homework on finding my family a nice place to stay while there. Being 39 years old and loving the show Dallas I came across this hotel. Please trust me when I tell you that this hotel and the Southfork Ranch you remember have absolutely nothing in common. When arriving at the hotel the first thing we saw was the side of the hotel closest to the side street and it looked like a rundown outdated apartment building. My husband and I walked into the lobby which was very nice so were feeling a little better at this point, we checked in and were told that our room was closest to the back entrance which was door number five. As we drove towards the back of the hotel we noticed that their parking lot was adjacent to some rundown apartment building, needless to say we weren't feeling to safe at this point. As we reach door 5 we notice that it is open which would allow anyone to enter from the outside and not just hotel guests, it should of been closed and only opened when you swipe your hotel key card. We then find our room and enter with our three kids and our luggage, I swear to you when I tell you that we just stood there without saying a word. The room was musty and smelled like smoke even though we asked for a non smoking room we all looked at each other and knew that we could not stay there for one night forget about staying there for the whole week that i booked. It was such a dissapointment from the expectations that I had when I booked this hotel. It looked like a hotel that you see on shows that rent by the hour...NO WAY IS THIS A THREE STAR HOTEL BY ANY STRETCH OF THE IMAGINATION. The pictures on the website must be from the first day they opened, because this place should not be called a hotel it's a motel. When booking this reservations through them directly they quoted me $99 a night they then lowered the rate to $59 since we were staying there a week. Believe me when I tell you that at $59 a night you're still paying about $40 to much. We then walked out of the room put the bags back in the car and found another hotel for the week. About five to ten minutes up the road you will find the Radisson at Richardson for $98 a night I recommend this hotel for anyone going to the North Dallas area, gorgeous, clean, safe and worth every penny!
Good Value, Sufficient Hotel
I recently stayed at this hotel because it is the sister-property with shuttle service to the Southfork Ranch where I recently attended a wedding. The hotel was basic. Nothing fancy about the rooms, like some of the other reviews state, the furnishings are quite out of date. However, it was certainly a sufficient basic hotel. Plenty of space in the rooms (my friend had a suite... it was gigantic). My air-conditioner worked fine (and this was in May and already in the mid-90's.) Another wedding guest had problems with their air and when not able to fix it, the hotel immediately installed a new airconditioner in their room. The shuttle service was also very convenient so no one had to drive to or from the wedding at the Southfork Ranch. Got a very good price via Expedia, so I certainly don't feel that I over-paid.
If you prepare yourself for a budget hotel, you will not be dissapointed
We booked this hotel on priceline for $40 per night as a 3 star upscale hotel (comparable to Hyatt, Embassy Suites, Sheraton ect) We were shown a double room. As we peered into what seemed to be an economy type room with two double beds with a small chair wedged in the corner, we thought "where would we squeeze the roll away offered and still be able to navigate to the bathroom." We went back to the desk to discuss our options (forget the good deal and go somewhere comfortable or...) The front desk clerk was appologetic and offered us a suite at no extra charge saying "We are planning to redo everything pretty soon" So we decided to stay in the suite which had considerably more room, a table and a couch that pulled out. The room was clean but worn linens and furniture, hard beds, retro 80's TV, small bath,inadequate window air conditioners (and it was only March) failed to meet "Three-Star upscale" qualifications described by priceline.
The service was this hotels only saving grace, everyone was friendly and helpful.
Great Deal, Great Location
Stayed here overnight in Feb. It is right off NCentral expressway in Plano. Nice and clean. Lobby bar is nice. rooms are typical style, ours had a nice refrig, double beds (nice and firm). The furniture itself is a bit outdated, but not a big issue at all, it is a comfortable place for a night or two.
There is a nice sized pool and hot tub. There were too many young kids in the hot tub, so we didnt try it out. Pool was still chilly.
There is not a "movie" option on the TV for those who like this feature. There is cable though. There is room service available and a restaurant in the hotel.
It was easy in and out, very convenient. We would stay here again. Price was great too.
Good Value--Satisfactory Hotel
I stayed at the Southfork Hotel for two nights in July 2005. I received a rate of $54 per night on Orbitz. Overall, the hotel was a good value for the money.
The lobby has been updated much more than the guest rooms, so you'll notice a distinct difference as soon as you step out of the lobby and into the guest room hallway. The rooms have window AC/heater units, which work fine but don't seem very effective at eliminating the humidity in the room. The beds are extremely firm (almost hard), and I noticed a couple of small dead bugs on the bathroom floor when we first arrived. I did not go swimming, but the pool appeared small when walking by it.
However, those are my only complaints. Four loud girls from a middle or high school dance team were staying in the room next door, but we could not hear them through the wall. The room appeared clean overall, and the towels were nice and thick.
After I made the reservation, I called the hotel and was allowed to request a room with two beds. They would not allow me to add another name to the reservation because I made the reservation through a third party, so my guest could not check into the hotel without me being there. That was an inconvenience, so keep that in mind if you don't book directly through the hotel.
For $54 per night, I believe the hotel is a value for anyone wanting to stay in the Plano/Allen area. If you cannot find a cheap rate, however, you may want to look elsewhere.
TripAdvisor Reviews Southfork Hotel Plano
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