The Soho Hotel

4 Richmond Mews, London, England, W1D 3DH, United Kingdom | 5 star hotel
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This 5 star hotel, located in the Soho area of London, is near Tower Bridge Experience, Soho, Cliveden Spa, and Music & Video Exchange.
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    Historical Traveler Reviews The Soho Hotel London



    I am from London, but now live in Barcelona, so I have never had the pleasure of staying in some of London's West End Hotels. My partner Loves London so he asks me to pick a hotel. I choose the Soho hotel... it was the best choice I could have ever of made. It thoroughly enjoyed it.... Not only were we star spotting, we also received the best service I have ever experience. So much so my partner went again with his daughters last week and said that they saw More Stars and More Star to the hospitality to the Hotel on the whole big thumbs up..... Can't wait to make an excuse to stay there again.


    (And may I just ad. Coming from Barcelona, where you may find the hospitality is not too HOT; it is such a great feeling to come home to the Great British Hospitality! It is well missed)

    Amazing Hotel not to be missed


    I am a Travel Agent and book Hotels in the UK and Worldwide for many clients I also travel extensively around the World. I stayed at the Hotel in November whilst on Business and had the most amazing stay. The staff and service is delightful and the rooms were heavenly. The Breakfast was the best I had eaten for a long time in a Hotel. I Would definitely go back.



    Awesome hotel!. Decor amazing, service very good, rooms excellent, made for a fantastic weekend. Would recommend to anyone, stayed on a Sat night and the hotel despite being busy was relaxing and quiet (noise).

    Amazing Hotel!


    Wow! This hotel was amazing. I stayed here because I won a competition to meet Girls Aloud, and the prize included a night at The Soho Hotel. Before this I had only stayed in one hotel before, so this was a lovely surprise and I was amazed by how great it was!

    Firtsly, someone was holding the door open for us, and there was someone to carry our bags to our room. Then someone showed us saround and soon after, a maid came and gave us some free water and serviced our room. The bed was absolutely huge, and so comfortable. The room was huge too, and included a TV, DVD player (with a list of dvds that were free to watch), radio, fully stocked fridge, and hairdryer.

    The food in the restaurant was lovely, I had breakfast there and the selection was huge. The muffins tasted great! The cinema/screening room was amazing too, and there were several meeting rooms. The design and decoration were lovely, with every room designed differently. The bathroom was huge, and very stylish.

    The only thing I would say wasn't so good was the price - everything was extremely expensive, and there was no way I would have been able to stay there if I hadn't won the competion. But if you have the money, it's a fantastic place to stay.



    We stayed at the Soho for 2 nights in August, one of which was our wedding night. From the first moment the staff combined professionalism with friendliness and efficiency. We were upgraded to a *huge* room on the 5th floor, which was really amazing: a massive comfy bed, with lovely bedding, a good flatscreen tv, very nice Tivoli radios in bedroom and fantastic bathroom, comfy robes and towels and a very well thought out minibar with candles etc. Having been shown round the other rooms in the hotel at an earlier date, I have to say that the quality is uniformly excellent.

    The breakfast is fantastic, and we both had massages in the spa which were great. We used the honesty bar in one of the ground floor drawing rooms, both nights we were there, which was really comfortable and relaxed.

    The day after our wedding the hotel offered to extend our checkout time by about 4 hours, as our flight wasn't till late afternoon. The staff went out of their way to make us feel welcome. I would recommend it without hesitation as the best hotel experience I have had.

    I loved this hotel


    I was very impressed by the Soho Hotel. I loved the interesting, creative decor and the friendly, helpful staff. The head concierge manages his team of porters well and what made me laugh is that he reminded me a lot of Hector Elizondo playing the role of Barney in "Pretty Woman".

    My room (luxury double) was huge and very well appointed. A bed so large I could lie on it widthways and still fit! Huge widescreen flat screen tv on a swivelling table also containing DVD/CD player. Large desk. Spacious granite bathroom with separate shower and bath and, first time I see one in about 20 years, a bidet! There is a quaint little radio provided in the room, nothing too high tech but it did suit the surroundings very well, which also had a connected speaker in the bathroom. The decor was perhaps a bit too feminine and might put men off, but it suited my taste perfectly!

    Wireless Internet access was easy to use: instead of having to fill in a boring online registration form and register with a provider, I just had to launch my browser - a code appeared on screen, I rang reception, gave them the code, and voila, I was surfing the web immediately. Whole thing took about 15 seconds. Rate was 0.30p per minute, £20 per day maximum (where "day" starts from time of check-in)

    Mini bar and goodies box where stocked up with interesting, imaginative stuff, inc vitamin pills and a candle.

    View from the window: a brick wall! Normally, I would have asked to move to another room. Well, for the first time ever, this did not bother me one bit, I think because it some way it made my room feel even more cosy - in any case it enabled me to prance around in my underwear and curtains open, without having to worry about who could see me! However if you are someone who likes to see the outside world through your window, this is not the room for you! (it was Room 114 by the way, so all rooms terminating with 14 will have the same crummy view).

    The only problem with my stay is that the hotel had lost any record of my having booked 4 body treatments in their "Soholistic" treatment rooms, although I had booked these treatments over a week in advance. This was quite disappointing in that the only reason for my staying in London that day was to have those treatments (otherwise I would have been on my way home in Brussels by then). However, they did manage to squeeze me in for a Swedish massage, and then the concierge booked me in at very short notice for a pedicure in a nearby nail salon (3 mins walk away, conveniently). One of the porters even helpfully accompanied me to the nail salon. So I managed to get 2 treatments out of the 4 I originally wanted - not ideal but not the end of the world either. The Swedish massage, incidentally, was the best massage I have ever had (and I have had many!) - administered by a girl named Kelly.

    The 24-hour gym was most excellent too. Quite spacious, with following Lifefitness equipment: 1 sit-up bike, 1 reclining bike, 2 treadmills, 2 cross-trainers. An assortment of weight machines, as well as free weights. Several exercise balls of different sizes. The equipment was very modern and high tech (better than the one I use at my normal gym!) and the cardio-vascular machines included built-in TVs! There were beverages provided in a fridge - you just had to help yourself and write down on a notepad what you had taken - as well as headphones and towels. Although there was no staff in attendance when I was there (quite early on Sunday morning), there was a small unobtrusive close circuit video camera in the room so presumably if anything goes wrong, the staff at the desk will see.

    The public areas of the hotel look as great as the rooms - there are two lovely lounges you can sit in to read, have a drink, meet people. A great bar and restaurant. A screening room also in the basement - might come in handy to some people!

    My verdict: pricey but worth it. I rate this hotel highly and it has given me the incentive to try out all the other hotels in the Firmdale group.

    A word of warning: if you are coming by car, note that you'll have to park at the NCP car park on Brewer Street. One of the porters can park your car for you, but that is not the problem. The problem is that the car park charges £38 per day! Alternatively it might be possible to park on Dean Street but you'll have to feed the meter, and will be subjected to a 2 hour max (same thing applies to the nearby Soho Square). As it happens, as I knew all this before coming to the hotel, I had wisely left my car in another part of London (ie near the Malmaison Hotel in Farringdon, where parking is only £2 per day at the weekend).

    Just Perfect


    We only stayed for one night but this may be the best hotel we have ever stayed in, worldwide. Incredibly helpful staff (although having no-one to greet us/hold open the door when arriving with suitcases was the one small nag I have), very friendly without being over familiar and helped with every request I had quickly and followed up properly, both before we arrived and during our stay. The decor was fantastic and very well throughout out throughout the hotel, the sitting room for guests was great, with a small "honesty bar", room service was timely and impeccable. We had booked a Junior Suite and it was truly enormous, had a wonderful bathroom, great sitting area and the most comfortable bed I have ever slept in. It is expensive but you certainly get what you pay for, when I next find myself in London, I would not hesitate to stay here again - they make you feel very special indeed.

    Well recommended !


    I stay in hotels about 2-3 nights a week in various places around the globe and I wish they were all as excellent as the Soho. As I've been travelling so much I decided to spend last Friday night in London with my wife so I could actually get to see her for once !

    I'm an eternal pessimist and therefore after reading mixed reviews on here and with all the hype in travel mags, I was admitedly expecting to be dissapointed. However I was wrong.

    Right from arrival, a high degree of professionalism and friendliness was shown throughout. I'd actually booked a "superior king" room but on arrival was told we'd been upgraded to a Junior Suite. We were then escorted to the room and shown around by the porter in a very relaxing and honest way. The room was HUGE for a central London venue by the way.

    We decided to have drinks at the bar before heading out for dinner and even on a busy Friday night managed to straight away get two stools at the bar and try their Belinis which I have to recommend.

    Both at drinks before we went out and when we returned to the bar after midnight we were welcomed by the manager who not only took the time to ask our opinions but welcomed feedback as to how they could improve things.

    An excellent breakfast, served in the room (included in the rate) topped off an excellent stay in certainly the best London hotel I've used to date.

    Nohoho Hotel


    Quite simply the worst hotel i have ever styed in considering the price you pay. Not just an "everything you touch turns to gold" kind of place - you're lucky to leave here with an arm and leg in tact!

    Although the service was friendly, the food was slow, unexciting and unlikely to arrive at the table warm. Room service breakfast was a pain to order - once the guy had finished questioning every detail of how you would like your toast done, what kind of tea you would like, black or white napkin sir? it was lunchtime and i was way past ready to set off.

    The decor is like the result of a big fight between Laura Ashley and Peter Jones and coupled with again, painfully slow service, was, an embarrassment to entertain my clients in.

    On discussing my stay with General Manager - she met all my expressions of concern with an expression of pure dismassal - it was as though she felt superior to her own guests. I won't be staying here again.

    New & stylish


    Been there for 3 nights at the end of October 2004. Its the newest addition to Londons 5-star hotels and is located just off Dean Street and a few steps from Oxford Street. Very discreet building with no sign on it beside the union jack. Rooms are ** very ** spacious and well designed in a kind of loft athmosphere. Nice Bar on ground floor and an "help yourself" bar in the salon which we enjoyed at night. Service was very attentive all the time. Nice gym downstairs (a free massage was included, but I hadn“t time to check it out). Continental Breakfast could be better - but hey: this is England! All the london film companys are only a few blocks away, so maybe you have good chance to run into some celebs that stay here. As always in Soho, its a problem to get a cab, I always took a short walk to oxford street and helped myself.

    TripAdvisor Reviews The Soho Hotel London

    5.00 of 5 stars Outstanding

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