The Siena Hotel
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How has this hotel rated in the past?
- Shuttle bus service
- Free High-Speed Internet
- Room service
- Business Services
Historical Traveler Reviews The Siena Hotel Chapel Hill
Wow! Great Change since last Stay
Wow! I know that sounds cliche, but we had a truely impressive stay. The staff are full of energy and make you feel like you belong. The Hotel Manager was in the lobby talking and serving guests thoughout our stay, not because they were under staffed, but becasue he and the staff are doing what they love. The restaurant is wonderful, the sommelier paired the perfect wines for each course, and the food was awesome. It is great to finally find an upscale hotel/restaurant where you don't feel like another number or your interrupting the staff, you are their focus.
Had a nice stay, but expensive.
I spent three nights at the Siena and had a good, but not great stay.
The property is very nice and the staff were exceedingly friendly. In fact, they were so friendly that I was uncomfortable; I prefer a more reserved and professional staff.
I had to look at several rooms before finding one that was acceptable. The rooms weren't bad, it's just that for the price I was paying I didn't want to be right next to the elevator or have a view of the kitchen staff smoking in the back parking lot. Corner rooms on the top floor seemed to be the best, and eventually I ended up with a good room.
However, unless you can get a deeply discounted rate, it just seems too expensive for what you get.
Give it a pass
Recenly spent the night of my husbands birthday at the Sienna. We were quite disappointed. The front desk staff was nice and we got an 'upgrade', but our room seemed rundown and the street noise was considerable, even on the fourth floor. The AC/heat made a terrible noise everytime is turned on, keeping us up half the night. Worst was the shower - the water was barely hot enough to feel comfortable. And I took two showers so it was not a one time problem. We had the breakfast buffet and it was definetly not up to the standard of the dinners (which are quite nice). There are better places to stay in Chapel Hill. Give the Sienna a pass.
I had a wonderful experience at the Siena. Dinner was outstanding. Very good Italian. The rooms were big with all the necessities including a fridge in the bathroom. It is extremely convenient to downtown Chapel Hill a straight shot down the street by car. But what made the Siena special was the staff who were extremely helpful in every way including car service into town. I would definitely stay here again.
nice enough. decor is imitation ritz carlton circa 1990's. staff pleasant enough. but need to pay more attention to details. called for extra pillows (there were only two in the room). first was told housekeeping had gone home for the night. then was trnsferred to a guest room. then was transferred to room service. finally got the pillow. turn down service at 6pm much too early. restaurant. great food.indifferent service. its a nice property.and with a little more attention to detail it could be a great property.
Great little hotel
I stayed at The Siena for one night, the hotel is beautiful inside! The staff was extremley friendly and helpful. The rooms are very big; I was traveling with four people, and stayed in a two double bed room, and got an extra cot. Unlike most hotels, where the room gets crouded with a cot, my room at The Siena was still very comfortable for four. However an FYI that there is no fitness work-out room or pool.
Europe in Chapel Hill
We just returned from our stay at the Sienna Hotel in Chape Hill, NC and were delighted with our stay there. The price was right and the staff was friendly, helpful and professional. The decor was elegant and tastefully decorated. Our room was oversized and really comfortable, and very clean. Complimentary coffee in lobby was a plus. We'll never stay in a box hotel again if we can help it.
Trading on yesterdays reputation
This was once an absolute five star hotel... at a great price. Sadly, now its a mediocre hotel that is overpriced. Housekeeping is sad. Rooms are dusty and burnt out bulbs are typical of lack of attention to detail. Room service is almost nonexistent and things arrive cold and poorly cooked. Their buffet breakfast (just last year included free with room) is now lower in quality and pricey. In general, the restaurant is just fancy but the food is not good. Staff is still pleasant but hardly worth enough that they can get away with their five star room pricing.
My husband and I stayed 1 night for a night away from the kdis. We chose the $500 package that included the deluxe suite and 5 course dinner. Dinner was disappointing. We were expecting the same level as Second Empire in Raleigh. The dessert was good but dinner was luke warm and not very flavorful. As for the room...suite was roomy with a view of Applebee's across the street. Bathroom was okay...moldy tile around the bath. Paint was sloppy at best. The artwork in the hallway was cheap posters of Italian art and poorly framed. Not that the artwork is a deal breaker, just not what we tend to see in 4+ star hotels. On a positive note, the staff was very nice and accomodating. The staff is the best thing about the hotel. We still had a relaxing time just having a mini kid free vacation.
Great food, ok rooms, bad NYE.
My husband and I stayed at the Siena on New Year's Eve recently. I'd always wanted to go there Great food, ok rooms, bad NYE.and had heard many good things about it's Italian restaurant, Il Palio. We paid $500 for a NYE package that included a 7-course meal.
The meal was fantastic. Every course was great, and so was the wine.
The room was just average, with a view of the Applebees across the street. Service was fine, hard to review since we only stayed one night.
I would go back to eat at Il Palio, but not to stay at Siena. The rooms are overpriced for the location and decor.
I will NEVER go back for NYE, which they advertise to be a big, fun, decadent celebration. It was boring, with the lobby acting as dance floor, and all people over 40 (no offense, it's just not the scene for 20-somethings and they should know before they go). The music was bad.
It was so bad we just spent our most quiet NYE ever in our hotel room.
TripAdvisor Reviews The Siena Hotel Chapel Hill
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