How has this hotel rated in the past?
Historical Traveler Reviews Hotel Sonnenhof Perl
I like the Schooner!!
I was really surprised to see some of the less than complimentary reviews herein.
My eldest daughter and I and her two sons have stayed at the Schooner on at least 3 occasions and found it JUST WE NEEDED/WANTED.
We have always booked the ground level effic/apt which accommodated all of us very comfortably and was easy access from the sliding doors to the beach...the boys could run 'home' to the bathroom!
The rooms were clean, nicely appointed, two tv.s and the full kitchen, plus an outside patio where we'd chat with the 'neighbors'.
Schooner or later....we chose later!!! Never stay there again!!!
WE WILL never go there again.....the room was outdated and smelled dirty (no hint of Lysol or any other cleanser in the air) the A/C didn't work, the one elevator didn't work and the other one was on it's last leg too, you couldn't even use the luggage carriers in the elevator, because they were too small, our TV didn't have a remote, we had lights by our bedside but the chord was too short to reach the plug. They said "sorry, but you have other lights that work in the room. And can I say....that the 1 day and 1 night we stayed there.....we saw a maintenance man that did absolutely nothing....but run up and down stairs and try to look busy! Plus, they gave us a big BS story as to why the A/C didn't work....they said that the A/C runs on sensors and if you have your balcony door open, it doesn't run....Well....guess what.....we didn't have that door open. They never offered us another room (THANK GOD) and they said they wouldn't know anything until 4pm. (THANK GOD AGAIN) Checkout time is at 11 am.....couldn't understand why it would take them that long to tell us if they could put us in another room. GUESS THAT WAS THE GOOD THING.....cause we went down the road and front a decent hotel....called The Oceanfront Inn. WE will never go to Schooner Inn again, nor will we ever recommend it to anyone in this lifetime. They never even offered to give us part of my $$$ back...what a rip off. There are so many nice places on the beach....and we had to pick this one. Next time.....WE will investigate on the web first!!!!
"NOT WHAT I PAID FOR"
Please do not stay here! To start off when I first pulled up to the hotel the S on Schooner was missing so the sign read The Chooner inn so I thought o.k that's not a big deal lets be open minded and after all it was $135.21 a night so how bad could the hotel be so finally we parked and excitedly went to check in. The first impression was the loby was dirty and very outdated. The clerk who was not at all friendly but finally checked us in and we proceeded to the room. Upon getting off of the elevator onto our floor we came upon a huge mess like some kind of mud or paint that had been tracked all over the hallway and splatterd onto different doors leading to our room. Finally we get to our $135 a night room and noticed that the floor has not been swept in quite some time and the room just smelled like some stale bleach. The bed had a choclate stain on it in which god only knows where it could have came from until we read the note that house keeping left about of all things cleanliness and it was choclate smeared on it which answered the question where it came from.The linen looked like it had been used and when I called to complain before I could get a sentence out the very rude hotel clerk hung up on me and transfered me to housekeeping which the lady there responded .....O.K but promptly bought us some more linen. After calling several hotels trying to get out of The Chooner Inn we decided to stay and make the best of it. All was quite until time to check out and the celing began to leak because some guy flooded his hot tub above us. We didnt even care enough to complain because we were checking out and knew that we would never return again. To make a long story short if you have money to burn and dont like cleanliness, respect, friendliness or just your money worth then THE CHOONER INN is the place for you, but take my advice do not ever stay at The Schooner Inn.
off season is best, love view but next door was a party. too loud after hours. will go again this fall
Schooner is GGGRREEEATT
I like the Schooner too! The place was nice and 'homey' for lack of a better word. I felt like I was at home and the rooms were great. I don't have a single bad thing to say about the Schooner and am thinking of making it my 'permanent' beach hotel.
It's our 9th Return Visit!!
My children and I started vacationing in VA Beach 9 years ago....we stayed at the Schooner Inn on our first trip and as of last summer, our 9th (we plan to return again this summer 2004.) We love the hotel, the staff, the rooms, and speaking of the rooms, immaculate!! The hotel is located at the end of the boardwalk so crowds are at a minimum, very safe for late night walks also. Make this hotel your home away from home.....it's the best!
I stayed one week the middle of May 2003 and it was OK. The staff was friendly enough but the problem was NOISE! Seems they have this boat that sucks up the sand from the canal just south of the motel and sends it thru this big black pipe out onto the beach. It is noisy and and ran most of the time there. They had to give me another room because my resv was messed up upon arrival. However room was clean but bed was VERY hard! Ocean view very nice and overall the cost was very good.
I like the Schooner!
Granted, The Schooner Inn is a motel, not a hotel, and it's nothing fancy, but I've stayed there quite a few times and keep going back. I like the location at the quieter south end of the beach and our rooms have always been clean. The staff has always been friendly and helpful. Housekeeping goes out of their way to help. We go to Va. Beach in the spring and fall, not during the very busy summer months, so there aren't as many people there and everything is at a less hectic pace. We stayed there twice this fall (2003) and didn't have any problems. On one visit, there was a loud group of people staying there and they were kicked out of the motel after causing some water damage while in a jacuzzi room. We also had trouble with a door lock not working, but the person at the front desk came up and fixed it right away. While The Schooner isn't anything fancy, it's clean and inexpensive (in the off season) and I enjoy staying there. They have also done some remodeling recently and now the balconies are more private. The pool is heated and can be used in the off season.
You get what you pay for
To begin with i traveled 6 hours to get to the hotel and i figured it would be UP-To-Date but it wasnt. This hotel is not the TOP of the line its more of a ma-pa type hotel. It does have some issues..there are some holes by the toilets and there is issues with doors locking. DONT FEED THE BIRDS FROM THE BALCONY you will get a hateful call from the management telling you they "**** on everything". The perks are its at the end of the beach where you can avoid the constant partying at the lower level of the beach. The housekeeping is really great they are always cleaning helping etc. The hotel isnt expensive and if your looking for a place to crash and just chill while at the beach this is the place. The pool on the outside is usually kept clean i have stayed here 4x and only once have i seen the pool in a dirty situation. All in all you get what you pay for and this hotel is just that.
Worst Staff on the Ocean
They say that they are a family hotel and do not allow loud parties or extreme noise......this is untrue to the umpteenth degree! From the moment we checked in it was a nightmare! After a 7 hour drive with a newborn and another small child, we check in. The "batteries" on our electronic door were dead so we were locked out of our room from the get go...for 2 days because they needed the never present property manager to change them (!?!?!). Instead of changing rooms, some kid working for the hotel said that he needed to jump from one balcony to the next to get in our room and then copped an attitude with me when I told him that I locked the balcony door. He proceeded, with another kid, to get a crowbar and a chisel and bust the door wide open, leaving a 4 inch hole in the door frame that could not be fixed. They then Mickey Moused the door latch so that it would lock. The next morning, 5 younger adults checked in whooping, hollering and climbing over to our balcony taking our porch furniture by dragging it across the concrete balcony...at 5:00 am!! My husband went out and they denied the whole thing and kept on banging the doors and screaming profanity at the top of their lungs. A phone call to the front desk developed another attitude with the response, "I just got here, I did not check them in and I am tired"....nice huh? Nothing was done here again. The next night at 3:22am, the same lovely group next door busted the fire alarm, while yelling in the hall that "They did not do it" and engaging the sprinkler system and woke the entire hotel up. The elevators were flooded out, a foot of water was in the hallway and we fins out later on, the extensive water damage has now destroyed the phone lines, so there are no phones!! We call down to the front desk and sre told "Relax, it is only the ice machine (!?!?!?! again!). Our final day we go to bed around 11 and the lovely people next door again bust in around 1:25, screaming the "F" word, putting on a radio/boom box and banging doors. I grabbed my kids and left, yes at 2:00am with a 7 hour drive in front of me on 3 hours sleep...safe!!! We went doen to the front desk, again complaining, were handed every excuse in the book, were not given the option to receive any of the hard earned money we paid, back as compensation, and instead told us that if we would have said domething, they would have been kicked out!! We said "something" 3 nights in a row, what else needs to be done! Thank God there was not a realy fire because the employees of this hotel were like the Keystone Cops and had no idea what to do. Never go to this hotel.....ever, no matter how much money you have. The only good thing that I can say is that the housekeeping staff are very friendly and our room was kept very nice, and we do appreciate that.
TripAdvisor Reviews Hotel Sonnenhof Perl
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