OK, but not what I expected

We stayed at the Savoy July 2-6, 2004. The lobby and restaurant was nice. Went up to the "deluxe" room and it was small, spotless but small, even though for 4 days the housekeeping never gave us replenishments of supplies. Even though the staff is very nice, I asked for a low key casual place to eat, and the front desk person at first said he had no idea and then sent me to a chain restaurant. I would expect they need to know everything about the city! After visiting the website and reading the views I thought this place would be really cute and nice, and I'm and optimistic type of person, this place didn't really do it for me.

Customer Service A+++

Kevin Thomas, the sales manager was wonderful! The customer service was top notch! We had room 705 (corner room, at the top), which I requested and Kevin TOTALLY took care of us and made sure we had the room. It had GREAT light and was spacious. The beds are nice, brand new carpet made the room smell "new" (not musty like the other hotels). I looked at many hotels before picking this one...I was pleased with my choice. The continental breakfast inside the Millenium was nice (but boy was the restaurant quiet) and the luggage and valet service was very quick. Great central location. They will take care of you here..no worries about that!

Great staff!

We really liked this hotel. We weren't too sure on the location when we first arrived, but the staff were so friendly and helpful and the room was a lovely size. We only spent three nights there, but we really couldn't fault it. THe lift/elevator is REALLY slow, and we could hear the people in the corridors from the room. But even that didn't spoil our stay there.

Good SF value and feeling

My husband went to law school and lived in SF in the late 60s. We were married at SF City Hall in the late 70s and we visit 3 to 4 times a year. The Savoy is definitely a plus in our book. It's old and friendly, clean and unique. The location is awesome and the service very good. The feather covers and pillows rock! The corner suite rooms are very nice. The person that complained about the Savoy doesn't know how to travel and enjoy. I bet if they went to Europe, they would complain that English isn't spoken. Sure you can pay more and get a "pristine" hotel without the creaky floor, but give me some character, regular folk and a SF feeling anytime.

"Stompin'" at the Savoy

A friend and I spent New Year's at this property and were impressed with our room. We had a standard room facing a neighboring room, which I secured on the hotel's website for $129/night. I felt we got terrific value for our money. Sure, the room was small-ish, but our movements were hardly restricted. The incredibly comfortable feather bed and pillows were worth every penny of our rate. Both the room itself and the bathroom were clean and spotless.

The hotel's staff were friendly (I've never encountered rude staff anywhere in over 300 hotel stays, and I tend to attribute rudeness to the objectionable behavior of other guests, which I've seen on so very many occasions, rather than the typical hotel clerk) and the afternoon wine and cheese service is a marvelous and satisfying -- not to mention refreshing -- touch. The fact that Millennium, for my tastes the very finest vegan restaurant anywhere, is part of the property was just (dairy-free) icing on the cake.

Upon check-out, I made reservations for a two-night stay in February for a deluxe suite for just $99/night. I'm can't wait!

A surprise find

I arrived for an impromptu weekend and stayed at the Savoy upon the recommendation of a local. The mini-suite was comfortable and reasonably priced. The staff was helpful, friendly and not in the least obsequious. It felt like staying with friends.

Great value

This hotel is an excellent value. The staff is very friendly and the complimentary wine and cheese is a wonderful touch. Yes, the rooms are small. But guess what? San Francisco is only 7 square miles and space is not easy to come by anywhere. You can buy yourself an extra 100 square feet for $150 more a night somewhere else (maybe!) but wouldn't you rather spend your money on a nice dinner or theatre tickets? The Savoy is a reflection of true San Francisco spirit and I highly recommend it.

Intimate and friendly

We almost did not stay at this hotel due to another review in this section. What a mistake that would have been! We had a deluxe Queen corner room and it was wonderful! Sure the hotel is a bit squeeky, but it is old and remodeled in an European stlye. Staff was very friendly and willing to help. Evening wine & cheese was OK...wine was jug stuff, but, hey, it was great for our personal Happy Hour. I think the standard rooms are not as nice, so I would reccommend the deluxe.

Corner rooms are wonderful. Incidently, this hotel is one that Alaska Airlines uses for it's vacation packages to SF, so how bad can it be.

We loved it and would return again.

Cheap Price, Cheap Room

This Hotel was terrible. I was taken their for my anniversary and it was not nice at all. If you ever look at this Hotel on the Internet and you see pictures of the rooms, it looks nothing like it. The rooms are small, it's like a small bedroom in a home. They say theirs a desk but they put the t.v. on the desk. The carpet was dirty, you could hear the creaks on the floor when you walked. The walls were cheaply decorated.

Our room was right next to the cooler, it was so loud. The shades that they described as wooden, are made with plastic, they were broken. The window wouldn't close all the way. We didn't even have a view. The bathroom was actually the only thing a little decent. The only thing was that if you took a shower longer than 5 min. the water would turn cold. The worst part about the room was we were suppost to have a queen bed and guess what, it wasn't. We looked underneath because it was lop sided and we saw that all it was was 2 dbl beds pushed together. Can you believe that. The headboards weren't even on right. We ended up checking out within an hour of being their because we found some place better. When looking for a hotel I like to read reviews but unsure whether they are true or not. I'm writing from personal experience. I would definently not recommend this hotel to anyone. Unless you like a dirty hotel, I'm sure they always have vacancy. When we were checking out because we were going somewhere else so was someone else. The moral of the story is don't advertise what you aren't. Or you will always have people checking out. The point is to get them to stay and like it so much, that they don't want to leave.

Pretty nice for the price!

If you like boutique hotels, this one isn't bad at all. The rooms are a tad small but the location is great. 3 blocks of Union Square with access to cable cars, buses, etc. They had feather beds and pillows which was nice. It IS a bit noisy but, what do you expect from a hotel smack dab in the middle of the city? Oh yeah, don't forget the free wine/cheese hour everyday. No parking here....they'll charge $19 I think for in/out priviliges from the valet. Carpets and bathroom seem a little old but they are very bearable.