The Santa Fe Suites
How has this hotel rated in the past?
TravelPod Member ReviewsThe Santa Fe Suites
The hotel was in an excellent location. Close to shopping centers and downtown. The room had everything you needed, a kitchen with a fridge, stove, and microwave. Very roomy. The service was extremely good.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews The Santa Fe Suites
Camel Rock gets our vote!!!
My boyfriend and I were pleasantly surprised by this reasonably priced inn. The rooms were cozy, clean and very quiet. The room was fully equipped with a refrigerator, microwave, even a stovetop! This was very convenient since of course we had to try all the local fare and there were plenty of leftovers!
Breakfast is included, which consists of muffins, french toast, cereal, toast, coffee etc. It was a little heavy on the carbs for my taste but it did save us some money and was very convenient.
The inn is in a great location, a short drive to the plaza where much of the tourist action is.
We fell in love with New Mexico and plan on going back in September of 2007, and we definitely will stay at Camel Rock.
Oh by the way, there is an Albertsons within walking distance. We didn't use it much this trip, but now that we've "experienced" all the local restaurants, next time we plan on saving even more money by taking advantage of this convenience.
Camel Rock Suites was previously owned by the Tesuque Pueblo and was sold to private ownership in 2007.
The name has recently been changed to The Santa Fe Suites, along with numerous updates to the mini-suites and grounds, as the renovations continue.
The property desperately needs some updating. Our beds were terribly uncomfortable. The mattresses are old and worn out. None of my family got a good night's rest for the 3 nights we were there. The room was dark as it was only lit by 2 lamps and 1 light fixture in the kitchen. It was nice to have a kitchenette but there were no supplies like paper towels, dishwasher liquid, windex, etc. which made it hard to keep the area clean. The blow dryer was missing from bathroom. They do not have an ice machine and our freezer did not make ice nor were there any ice trays. On the good side, it is convenient to stores and restaurants. However, we won't go back even for the bargain price.
Ich würde es woanders versuchen
Wir hatten eigentlich drei Übernachtungen hier gebucht. Nach einer Nacht habe ich die anderen beiden aber storniert und ich konnte über Priceline noch ein Zimmer in Downtown/Plaza für nur 15 Dollar mehr die Nacht bekommen.
Erst einmal die Pluspunkte:
Die Leute an der Rezeption waren superfreundlich, auch die Zimmermädchen und die Angestellten, die für die Instandhaltung zuständig waren. Das Frühstück war nicht so üppig, aber es war im Preis mit drin und wenn man mit Kindern reist, dann ist das immer ganz gut. Der Küchenbereich war schön, aber die Zimmer waren so klein, dass man mit mehr als zwei Personen dort eigentlich nicht vernünftig essen konnte.
Jetzt die Minuspunkte:
Erst einmal, die Betten waren die kleinsten, die ich je gesehen habe. Ich bin nur 1,63m groß, aber meine Füße reichten trotzdem bis an Ende der klumpigen Mattratze. Ich kann einfach nicht glauben, dass sie dort Betten hatten, die kleiner waren als die Standardgröße.
Zweitens, das Bad in unserem Zimmer sah aus, als wenn es dort einmal einen Wasserschaden gegeben hatte. Teile der Holzverkleidung neben der Badewanne waren schon am verrotten.
Die Beleuchtung im Zimmer war auch so schlecht, dass man den Teil des Raumes neben dem Schrank eigentlich nicht mehr benutzen konnte, wenn die Sonne untergegangen war.
Das Zimmer selbst war sehr klein, viel zu klein für zwei Erwachsene und ein Kind im Teenageralter. Das Zimmer war auch nur halbwegs sauber, so jedenfalls mein Eindruck als ich auf den Schränken dunkle Haare vorfand.
Schließlich noch die Lage, es liegt gute 20 Autominuten von den meisten Restaurants und Touristenzielen entfernt.
Wir hatten für das Zimmer nur 79 Dollar bezahlt, mit Steuern und Abgaben waren es dann aber schon knapp 90 Dollar. Über Priceline habe ich ein viel besseres Hotel gefunden. Schade, wenn das Hotel besser in Schuss gehalten worden wäre (Bad, Bett usw.), dann wäre es dort ganz okay gewesen. Wenn das die einzige Übernachtungsmöglichkeit wäre, dann würde ich wohl eher Zuhause bleiben.
I'd try somewhere else
Originally, I booked 3 nights here. However, after staying just one night, I cancelled and was able to get a downtown/Plaza property through Priceline at only $15 more per night.
First, the good... The people at the front desk are super friendly, as were all of the people we encountered through maintenace and housekeeping. The breakfast is minimal, but it is free, and w/ kids, this is really a plus. The kitchen area was nice, but the rooms are so small that eating in the room with more than 1 or 2 seemed quite unappetizing.
Now, for the bad. First of all, the beds are by far the smallest I have ever encoountered. I'm only 5' 4", but my feet still reached the end of the lumpy mattress. I just can't believe there are beds smaller than full size. Second, our room had what looked to be water damage in the bathroom. Part of the wooden molding had rotted away beside the bathtub. Next, the lighting in the room was so inadequate, once the sun went down, the part of the room next to the closet was literally unusable. The room itself was so small that the room would prove to be cramped for more than 2 adults and one teen. The room was only semi-clean, or so it seemed after I found several dark hairs lurking on the cabinets. Finally, the location is a good 20 minute drive from most restaurants and tourist attractions.
We only paid $79 for the room, but once taxes and fees were added, the room came to $90. I was able to get a much better property through Priceline. It seems a shame. had this property been better maintained (bathroom, bed condition, etc), this might have been an ok place to stay. However, if this is the only type of property I can find to stay in, I might as well just stay at home.
Camel Rock Suites a Bargain
Camel Rock Suites is a real deal. We stayed for nearly a week for $59/night, and although the room was small-ish, it included a stove-top, microwave and refrigerator. In the same mall as CRS, there's an Albertson's grocery store, a delicious organic-food restaurant "Blueberry" (highly recommended), and an OK Japanese restaurant. If you're so inclined, a shuttle runs from the CRS to an affiliated casino a few times a day.
James and Lillian at the front desk are the picture of hospitality. They go out of their way to answer questions, give advice about local goings-on, etc. True gems. Also, housekeeping does a nice job and, on request, added double flat-sheets to completely cover the bed blanket. (Blanket could be newer...)
The room rate includes a hot breakfast -- burritos, oatmeal, sausage muffins. Also, the on-site laundry facility is new and clean.
The only downside was that the CRS only has Internet access in the lobby. But since it's a wireless hook-up, you can bring your laptop to the lobby, if need be.
I'd definitely stay there again.
BEST VALUE in SANTA FE, NM
This hotel is very close (So. St. Francis & Zia Rd.) to an Albertson's supermarket (and a Trader Joe's), so you can stock the refigerator in the kitchen (with microwave) that comes with the suite. It is away from "Motel Row" on Cerrillos Rd., which is a plus for my wife and I. While the suites are on the small side compared to others we've stayed at, they are more than ample for 2 adults. They are clean and bug free, and a great value at the AAA or AARP rate.
Pros: A great free breakfast starts at 6 am that always has hard boiled eggs, cold and hot cereal, raisen & multigrain bread, organic coffee, premium fruit cocktail (one other guest commented how good it was), juices, and homemade salsa. There is a daily rotating egg burrito, pita, or biscuit with bacon or sausage that can be made up custom with hash browns inside, if the nice lady in charge isn't too busy (get there early). In fact, all the people working there were friendly, courteous, and very helpful. This came in handy as our refigerator ice maker broke and was fixed promptly. Our in room coffee maker had a small leak, and a brand new one (still in the box) was provided quickly. Finally, the high speed internet computer next to the lobby (see photo) actually has a small laser printer vs. the usual dot matrix, etc.
Cons: No ice machine (only the ice maker in the refrigerator), but the manager assured me that they were getting one. The manager explained that he had recently put all new, energy efficient, washers and dryers in their good size laundry room (see photos), and a new ice machine was on his list, too. The only other "cons" are "nit-pickers" like better lighting for the closet area would be nice, but not a must, as the bed stand light somewhat covers it. The beds were on the soft side for my taste, but I like a very firm bed, while others don't. Lastly, the hotel was hard to find as Mapquest, Google, and MSN maps all show their location in the wrong place, but the manager was working on trying to get that changed.
See all the photos I took, as a picture is worth a thousand words.
It is not huge, but very comfortable. Liked having the kitchenette where I could throw snacks together and fix a full meal if I wanted to. Having the Albertson's right there was great. The continental breakfast was very satisfactory. The employees were friendly and helpful. The bed was comfortable. We had no trouble finding it. Since we don't spend much time in our accommodations when we travel we were very satisfied to have a comfortable place to land at night. We are planning on going back in October.
Not bad at all but small
We stayed at Camel Rock Suites from the 3rd till the 8th of July 2004. We had a good expirience with the staff and with our room. The room is somewhat small but it was very clean and the room service was great. The bed was comfortable, the bathroom was small but clean and it had no hair dryer. It had a small kitchenett, sink, dishwasher, bar counter, which was nice. The laundry room was very clean and it had newer appliances. THe staff was very friendly and knowledgable about the area. The continental breakfast was good. They had 4 choices of pre packed cereals, biscuits and gravy, bagels, muffins, rolls, apples, juices , coffee, and tea. The eating area was very small, only 3 people could fit there so you had to bring your food to your suite. The Camel Rock Suites were easy to find for us. They are located close to shopping, dining and a bank is near by. If we go to Santa Fe again, this will be the place to be for us. We paid $69 a night and it was well worth it.
Won't stay here again
At time of booking I wish I would have asked if they were located at the Camel Rock Casino, this would have saved us a lot of trouble. I also wish I would have asked for detailed directions on how to find this hotel. The staff gave very vague directions. Although the room was small, even with the eating area and kitchenette, it was clean. The bed was terrible, you could hear everything the upstairs people were doing (everything!) We got little sleep that night. The continental breakfast; one kind of cereal, bagels, toast, sweet rolls, biscuits and gravy, coffee and juice. You had to carry your food back to your room on a tray or two people could dine on TV trays available in the breakfast area. The only person that spoke to us was the lady who kept the kitchen area clean and food replenished, everyone else would either look down or away to avoid speaking. Good points, right behind Albertson's, two coffee shops and Papa Murphy's pizza and over the 4th of July you have the best view of the fireworks display by walking over to the west side of Albertson's. For the price I felt it was a Motel 6 with with a kitchenette, over priced for what you get! We will not be staying here again.
The most cramped suite I've everstayed in in my life. Footsteps on outside metal stairway and room above clanged through my room. Convenient only to interstate and southside business complexes. Go only if you're getting it at tremendous discount as some sort of gambling package.
TripAdvisor Reviews The Santa Fe Suites
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