The Sands Resort
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Historical Traveler Reviews Hotel Los Condores Sol Ciudadela
I actually enjoyed myself. My family and I come every year. We stay in a family suite. The staff is very friendly and helpful. The room was clean. They give us a firelog for our fireplace each night we stay. The rate was resonable. The resort is older, but I felt I recieved my moneys worth. If you want the Best Western then go there and spend the 250 they wanted us to pay for a room. They gave us free sand buckets for the kids, and little plastic fishies for the swimming pool. The kids loved it. I dont' know about the outdoor pool, but the indoor pool was at 85 degrees. My husband and I used one of the Hot tubs, it was very relaxing. I would and have recommended this hotel to many friends and family.
Expensive, Dirty, Loud, Insect-Ridden
This hotel is disgusting. The staff are rude, the rooms are filthy, and the prices are out of control. We must have killed about 5 spiders in our room in only a couple of hours. My friend nearly slipped and broke her neck in the shower - because the shower mat was so old it didn't stick anymore! There were cobwebs everywhere, and I even saw a fingernail lying on the carpet about an inch from the wall. The pools were NOT heated - at all. The walls were so thin that our lights would shake when someone was walking around in the room above us. Do yourself and your sanity a favor - DON'T stay there.
We stayed in a studio, king and kitchenette with a rollaway for our granddaughtr. No air conditioning, direct ocean view, but miles away, it seemed. No fans to cool the room and no screens on the windows so no protection from falling if there are little ones involved. Also no protection from bugs coming inside the room if you wanted to be cool. We asked for a fan only to be told they only have 3 for the entire resort. We did get one the next day but by then we were eaten alive with bug bites. Of course we were told that bugs wouldn't fly in the second floor - that was too high for bugs? They did reduce our rate for Thursday night but never the less we paid 129.00 for 2 additional nights and we couldn't even look at the ocean because we had to keep the thin curtains drawn or it would be unbearable hot in the room. There is absolutely no way I would recommend this property to anyone. Perhaps if you stayed in the Royal wing and paid 259. + per night, it would be better. I forgot to mention the ad says their pools are heated but I would guess they are maybe 70 degrees - way too cold to spend any time in them at all. The hot tub was maybe 99 or 100 degrees
Not Worth the Price nor Your Safety!
I have to concur with most of the other reviews! We spent $175/night and had nothing but problems. Oven sparked and smoked when turned on.
Toaster caught on fire! No working smoke alarms. Beds very old, carpet threadbare, etc. The web page made the place look so wonderful and inviting but it is in desparate need of repair. Has the potential to be a great place with a lot of serious renovations! The management will do nothing to compensate or discount your room (except during the cold, dreary winter months), so be wary!!!
My boyfriend and I just back from a 2-day trip (July 31, Aug 1 2003) and was very, very unhappy with our accomodations - especially for the price of $149.00 a night! We stayed in the Jr. Suite with a kitchenette. The kitchen was not stocked with eating utensils or baking pans and the oven did not work. Though the room was clean, it had a putrid smell that we could not get rid of even after opening the windows and doors. The furniture was falling apart, there was mildew behind the toilet and the tub drain was plugged. The "game room" consisted of a pool table that was broken, a fooseball table, 3 dart boards and 1 arcade game. This hotel has the potential to be great as the view from our room was awesome. Obviously a major remodel of this "resort" is in order. I will not return, even with the 30% off coupon they gave me when I checked out.
We stayed at The Sands on Memorial Day weekend 2003 and the condition of the rooms was very disappointing. While I can say that housekeeping does a good job of cleaning, the rooms are in desparate need of remodeling and repair. From the carpets to the beds to the bathroom I would have expected better at even half the price we paid (about $120). These rooms and the shared amenities (game room, vending machines, pools) are falling apart and need to be repaired. I can tell this place has been in neglect for many years. I'd never go back unless I heard they had completely remodeled.
Not worth the price
I just stayed at the Sands Resort last weekend (June 7th, 2003). For the price, I would have expected a more modern facility (I paid $200 for 2 nights, a Saturday and Sunday). The dresser was spun around backward and the drawers put back in backward to get more "mileage" (tacky). My 18 month old kept bending the drawer handles all around (el cheapo) and a corner trim strip on the wall kept coming loose and falling across the hall (my husband wrangled with it in the middle of the night trying to get to the bathroom). The kitchen was not well stocked at all. Perhaps it was only meant for 2 people (vs. a family of 4). There was one frying pan which I wasn't willing to put any of MY food in (yuck). The beams holding up the walkways to the 2nd and 3rd floors were rotting (yikes). I was in a different building than a couple of the other reviewers. Our building did not have the fireplaces and was not across the street. The carpet in our unit seemed newer... nothing smelled bad. The kids had a great time in the indoor pool (after getting used to the temperature...brrrr. They enjoyed the hot tub too. I mainly chose this resort because of the indoor pool and the pet allowance. Next time I think I'll try the Polynesian. If I really really have to, I'll go to the Sands again, but I'll probably try to see if the staff is willing to haggle with the price and bring it down another $20 or $30 a night.
I love to camp. I don't require a lot to be comfortable. However, when I pay good money for something I expect comensurate quality. Our single room was in a sad state of disrepair. It needed some serious TLC. Two words come to mind, old and used. While I'm sure the room was clean, the carpet was old and worn to the point of being thread bare in places. The ceiling and stone work of the fireplace was stained black from patrons repeatedly forgetting to open the damper. The linoleum on the kitchen and bathroom floors was gouged and peeling. Algae was growing on the balcony chairs and landing. The coffee machine plug sparked when we turned on the kitchen light. We unplugged it and went to the hotel next door for coffee. It was a rainy weekend but the room did keep us dry. But for the price we paid, we could have gotten a well equiped room at a more modern hotel in which to spend our 20th anniversary. I suggest looking elsewhere.
Disagree with Negative Remarks
We spent Thanksgiving at The Sands. We had a great time. Stayed in one of their two bedroom suites (across the street from the main resort). We cooked a wonderful 16 lb turkey with all the fixins, sat by the fireplace sipping wine, walked on the beach, flew kites and fed the deer who walked around on the lawn next to the apartment. Went for a soak in one of the private spa rooms and played darts and pool with our kids.The staff is great. Continental breakfast, indoor pool, a free fireplace log to enjoy a warm fire. Highly recommended!
DON'T GO THERE!!!!!!!
They have not remodeled in over 40 years, and the rooms have a old damp smell, and the carpet is so thin that the tack strip shows through. I know this, because I stepped on the tack strip and punctured my foot. Beware.......
TripAdvisor Reviews Hotel Los Condores Sol Ciudadela
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