We felt like royalty!

Upon check-in we were immediately informed that we had been upgraded to a room in the "Royal Wing," a group of rooms each named and decorated for an English royal family member. Our Prince Regent room was truly elegant in black and white fabrics and gilded accents. The large marble bath featured an oversized tub with shower as well as a separate glass shower stall and a plasma screen TV built into the wall. Every member of the staff was gracious and attentive. We would never stay anywhere else in London.

Wonderful Stay at The Rubens!! Highly recommend

We were very pleased with this hotel: convenient locations, friendly and helpful staff. We had a Jr. Suite, champagne for two, tea for two and a picnic lunch all for 99 pounds a night!! We found this package on the hotels website!! We'd definitely stay there again!!

Perfect little Gem in London

Whenever my husband and I are in London by ourselves, we always stay at the Rubens. Having travelved to London at least once or twice a year for the past 14 years, we have tried a myriad of different hotels. We happened across the Rubens three years ago, and now it's become our London home. The newly opened B-Bar, a quite eclectic restaurant and bar just two doors down is also owned by the same hotelier, and is worth the visit for either dinner or drinks. We have eaten at both restaurants at the hotel and found them to both be superb. Staff and concierge couldn't be better. Waking to the sounds of horses hoofs leaving the Royal Mews outside your window quickly reminds one that they are in London, near Buckingham Palace.

Just love the Rubens and staff

first class service every time we stay at the Rubens,from Dave and John to Paul Hemmings who makes sure the Hotel is in ship shape and problem free.great Hotel, great Staff.

Wonderful Rubens

I stayed at the Rubens June 2003 and loved the location. The hotel overlooks the entrance of the Queen's Gallery and is close to all major attractions. The room was a bit small but beautifully decorated. The front desk staff and hotel concierge were so helpful. There is a Hop on Hop off bus stop outside the front door and the B Bar Restaurant is right next door. The hotel lobby and bar area is warm and inviting. The continental buffet breakfast was included in my package price and was plentiful. London Victoria was only a 5 minute walk, the Kensington shopping area was approx. a 35 minute walk, cutting through Hyde Park and Kensington Palace Gardens. I would stay here again.

Superb hotel!

We stayed at The Rubens last year and fell in love with it, so much so that we are returning in a week. Excellent location - 5 minutes from Victoria Station. The decor of each room is unique and ours was so elegant and quite tasteful. The lobby is classy, warm and relaxing. The breakfast buffets are out of this world! The attention to detail is wonderful - jelly beans, bottled water, coffee, tea, carmels, toiletries etc. I loved the bathroom with its lace shower curtain and it was huge. Service was excellent and we had a lovely time there. I highly recommend this hotel and have told all of our friends that when in London, they must stay here. An excellent hotel and the price can't be beat. Bravo to the management and staff for creating such a grand old dame in my favorite city.

Great

Stayed there 4 nights. Booked thru ... and got a double overlooking the palace for 99 pounds. The room was great with lots of room and a great bathroom. Couldn't ask for more. It makes a trip to London a wonderful experience. The staff is wonderful. There is nothing negative to say about our stay there.

Well worth the stay!!!

We have just returned from a weekend away in London. We stayed at this hotel thanks to our winning bid on Lastminute (an auction site). We stayed in a king room which was superb. The afternoon tea is £11.50 but worth every penny. Dinner was a help your self and there was nothing that we did not like (or eat come to mention it). The oof was hot and very very tasty. It was also excellent value for money. The bar prices were okay (a pint was £3-bear in mind though this is London!!). The situation of the hotel is very good, just up from Victoria. The breakfast was fantasic. We have been away 3 to 4 times a year all over the world and this one beats them all hands down. Stay there and receive such a lovely welcome, they are so friendly.

Stand up for yourself

This is a tale of two visits. We stayed 6 nights on a american airlines land only package. The room was a cramped little hole overlooking a dumpster in an alley. The maid was worthless but everyone else tried really hard to make our stay nice. The simple breakfast was great. Very good fruit but nobody in the whole damn country knows how to bake a pastry. That english breakfast with those beans is really scary looking. Why english people don't weigh 300 lbs. I'll never know.

We returned to the hotel after a couple nights in Bruge(great place) and received a super room on the fourth floor looking at the palace. We loved it. I think they just treat the package customers badly because they can get away with it.

A+

Loved the room and the service too! Very friendly staff to cater to your needs. Don't miss breakfast; everything and more. Would definitely stay again. Perfect location across from Buckingham Palace and within 2 blocks of Victoria Station.