More Traveler Reviews of The Royal York Fairmont Toronto
Great Hotel
from MrTed on 2003-04-10
I stayed at the Royal York last summer and thought the hotel was absolutely beautiful. Our room was very small, but nicely decorated and comfortable. The hotel is in a great location with a subway stop nearby and a PATH connection in the lower level. The lower level also has numerous shops, several restaurants, and an amazing day spa.
Just great
from A TripAdvisor User on 2003-03-24
We spent the first part of our honeymoon at the Royal York. The hotel is excellent, from the magnificent lobby to the friendly staff. Everybody there goes out of their way to make your stay as good as possible. The location is great too. The temparature was -10 when we were there but you can get all over town without going outside thanks to the PATH underground walkways. I can't recommend this hotel highly enough.
Excellent Service
from A TripAdvisor User on 2003-03-20
We stayed at the Fairmont Royal York as part of my 40th birthday celebrations. After explaining this to the check-in staff, we were upgraded to a larger room overlooking Lake Ontario. Furthermore, complimentary fruit and cheese were sent to the room as a gift. This was most kind. The service of the concierge was exceptional. We were assisted in finalising arrangements for tours, and theatre tickets were obtained for us at very short notice. Nothing was too much trouble.The room was very clean, comfortable and serviced well. It had a well stocked mini bar. Room service was prompt.The staff in general were very helpful and eager to please. The facilities were good.On the shopping level is a breakfast restaurant. The menu and food were very good.The lobby is lovely, as are the furnishings in general. The library bar a relaxing place.The hotel is ideally located for downtown Toronto. Opposite is the Railway Station. Nearby are the Air Canada Centre, CN Tower and Sky Dome.The Royal York is connected to the PATH underground system. This is useful in cold weather. However visitors to Toronto should be aware that downtown Toronto is a financial district and is very much a Monday to Friday place. We visited Thursday to Monday and during the weekend almost all of the underground shops and food outlets were closed. Above ground, bars and restaurants were also closed or shut early.All said, the Royal York represented good value, great location, and outstanding service with a personal touch.I would recommend this hotel to anybody wishing to visit Toronto.
Looking for romance?
from A TripAdvisor User on 2003-02-07
My husband and I had our wedding reception there and they were extremely helpful in its preparation. Providing excellent advice, excellent food, excellent service, and excellent value. A year later, we decided to stay there for our first year anniversary. They treated us like royalty. We had booked for a junior suite and they had upgraded it to an executive suite facing the lake -- larger than our first appartment! Not only that, they included in-room contenental breakfast the next day. They truely have a flair for romance.
Impress your clients
from A TripAdvisor User on 2003-02-06
The Royal York is a beautiful hotel with gorgeous public areas. The meeting rooms are lovely and the service is impecable. If you are looking to impress prospective clients this is where you want to host them.
Fantastic Service, Beautiful Hotel
from A TripAdvisor User on 2002-12-01
The Fairmont Royal York is a truly gorgeous hotel. The staff is unbelievably accomodating, the location fantastic. I read in previous reviews that some people found the rooms too small. I do not spend much time in a hotel room when I travel, so usually a Fairmont room at 200 square feet will meet my needs. There are other options at the hotel, however. Toronto Premier rooms are twice the size of regular guest rooms for not much more. Also, the hotel offers a fabulous service called Fairmont Gold on a private concierge floor that is definitely addictive. The rooms are the same size, but you get upgraded amenities, breakfast included in a private lounge. ..something everyone must try. I can't imagine travelling to Toronto and staying anywhere else.
Great location, nice hotel, small rooms
from jrandalls on 2002-11-15
The Royal York is a nice, old hotel. However, if you need a big room, this ain't the place! Like many big city hotels, the rooms are snug. We had a queen bed, with not a lot of room on either side. But it's got sumptuous linens and is elegantly decorated (in traditional, period style for a turn-of-the-last century property).
You can walk to everything from here--the waterfront and ferries, CN Tower, theatre district, great shopping, eclectic shopping, good food--all the things one goes to Toronto for.
But there are many hotels in the area. The Royal York is nice, but if you find a better rate elsewhere, don't feel like you're missing out.
DO, however, stop by and have a look inside their lobby. They have a very interesting clock with a stairway wrapping around it.
Service lower than fallen ceiling
from A TripAdvisor User on 2002-04-30
On our 2nd night a pipe burst at 3am and the bathroom ceiling caved in. There was water everywhere and the room flooded. It took them 15 minutes to even come to check it out. By then I had thrown everything I could reach into the hallway. The first person that came offered me a towel. Finally they sent someone to take us to a new room. The first room they sent us to had a smaller bed, then after we complained we moved again at 4am to a room with a big bed on the floor above us (with a concrete view). They never apologized or checked on us the next day. After asking for reimbursement for damaged and lost items, they took days to get back to us and were surprisingly rude and confrontational. They thought that free continental breakfast should make us for everything. I'd rather have paid the $5 for juice and a bagel and had someone offer to reimburse me for my inconvenience and time wasted talking to them. I don't think anyone should stay at this hotel. Rooms are small and tackily decorated. However, the lobby is beautiful and spacious.
British visiting Royal York Hotel
from A TripAdvisor User on 2002-02-25
A stay in Toronto without staying at The Royal York is just a waste of a 9hr flight from the U.K, The Hotel is 5* ,clean, impressive and with service second to none.... I have stayed there 3 times now, and the Hotel itself is a Holiday.. Toronto itself comes only 2nd... Well Done to all the Staff and do try it out, it may be slighly more expensive,but the quality out weighs the price anytime....
I wouldnt stay anywhere else
from A TripAdvisor User on 2002-01-29
I have been to toronto about 10 times in my life and I am
only 19 years old. every single time i have went to toronto i have always stayed in the royal york. except the last time i stayed somewhere else and i had a horrible time. the room was bad and the service was rude. i ended up walking to the royal york and asking for help there anytime i needed advise on directions or a recommendation on where to eat. the people there were great. another good thing about the royal york is its location...its near everything basically. i am going to toronto again in a month and i made my reservation. i would never stay anywhere else again!
