Not what you expect from a 5 star hotel with this name

Having been in this hotel for 5 nights in february 2005, I must say that the Ritz Carlton did not meet my expectations.

It is located well outside westwards downtown Washington.

The next railwaystation is at least 5 miles away and the hotel provides a free limusine-service but only from 10.00 am and then again from 6 p.m..

There is no free internet accses - indeed it costs you something like 10 USD for 10 minutes! The rooms are ok but not more then this.

I did not experience a very special service mentality.

The nice bit about is the matter of fact that the hotel has a direct exit into a (smaler) shopping mall and it only takes you five minutes walking to enter one of the biggest malls in the washington area.

There must be other hotels around where you get a better feeling for the price you've paid.

Good hotel

Stayed at the Ritz Carlton for a wedding, so had a special rate $150/night. (this is the Ritz on 22nd st NW). great rooms, large bathroom with separate shower and tub. ( Could use a heat lamp in the bathroom). Good service. Breakfast was expensive - $20/person plus, lunch not as bad. There is a 24 hour convenience store at the exxon station diagonally across the street. so that helps. nice quiet neighborhood.

Very Nice

My husband and I stayed here for two nights in an executive suite. I am partial to the Ritz-Carlton and this one did not disappoint.

The decor is somewhat different from other Ritz-Carlton's, but nicely done. Our suite (particulary the bathroom) was very spacious and clean. The service was typical of the Ritz and every request we had was seen to promptly. The food was very good, with a friendly and gracious staff.

Overall, our stay here was enjoyable and with the amenities you would expect from an upscale hotel.

Loved it!

We stayed at the Ritz DC over the weekend while attending a wedding. We stayed on the Club level and it was fabulous. There really is never a time when you cannot have something delicious in the Club lounge. This is a large lobby like room off of the elevators, not just an extra hotel room with a few amenities. The staff were very helpful in directing us to Goergetown which is a short walk away. When I called for a wake up call, the gentleman asked me what time I would like my follow up call, as well as what time would I like coffee silently waiting outside my door. Everything was wonderful!

You Can't Judge a Book by its Cover

We stayed at this Ritz overnight while visiting our daughter. From the outside the hotel looks like an office building, with a gas station right across the street. Once you step inside however the ambience is complete elegance. We have stayed at a couple Ritz Carletons that have that generic, business hotel feel, but this wasn't the case. We were really surprised at how spacious and lovely our room was especially because the room rate was quite reasonable for a high end city hotel. The room service breakfast was above average. The staff we encountered were genuinely nice while proficient. Our daughter told us that the LA Sport Club and its spa which are in the same building have the most incredible facilities she has ever seen. We much preferred the accommodations at the Ritz to the Four Seasons which we stayed in last year. That said you can't beat the Four Seasons location in Georgetown for shopping and dining within walking distance, the Ritz is in more of an office district.

Terrible Hotel

Falls far below the traditional Ritz-Carlton standards. Service is very poor and is only comparable to a low-end motel chain. Management is impolite, loutish and offensive. Rooms are well-equipped and good size. Room service is horrendous, at best. With the solitary exception of the bar and lounge, restaurant food and service is awful. The worst views, I have experienced in a Ritz. The best of the views available is the Exxon gas station right in front of the main entrance. Gym is jam-packed, as it is open to the general public. Most definitely the worst Ritz, I have seen in the world.

Difficult to find a better place!

I stayed at this fine place two nights end of February 2004. The hotel and its staff deserve the highest praise. All special requests were taken care of immediately, the room was spacious, elegant and very quiet, the room service faster than everyone would expect, and the food quality outstanding (never had better fries as a side dish). Nice walking distance to Georgetown. This wil be my place to stay in DC.

Thanks again to the staff! F. Diederichs

Best value on CLub Level

Just returned from 4 nights at this wonderful hotel if you stay on the Club Floor. I was upgraded from an already ridiculously low rate (see dchotels website for the best rates ever; they negotiate with the hotels!) to CLub Level for $100 total (thought it was that each night, which would have been worth it, but only sharged that for 1 night). it pays to ask for an upgrcde at this hotel. the food service on the club leval is without parallel; who needs to go out and eat when you get 5 superb food servings per day. the best is the hors d'oeuvres (?) from 5-7 with full open bar including fine wines and liquor. i am tellling you , this is a great deal. i don't know what it would be like in a regular room without the club level amenities, but the rate also includes acces to the finest gym in d.c. this is a terrific treat, especially if you negotiate! th serviced is fine otherwise, though the staff can be a little young and over-enthusiastic.

Great Location + Great Service = AMAZING HOTEL!

From the moment we arrive to the moment we checked out, the staff at the Ritz Carlton were there to help. The addressed us by our names and treated us with the upmost respect. We got a great rate (199 a night) and it was worth it. Great location, within easy walking distance of everything! ALSO, great food service, which when asked adapted the menu to our choosing. One of the best hotels I have stayed at! I give it my highest recommendation!!!

One Of The Finest Hotels In Washington

I was a guest of the Ritz Carlton over the Easter Weekend. It is one of the finest hotels I have ever been to. The location is excellent, it is in the elegant West End where it seems that all of the fine hotels are located. It's a ten minute walk to Georgetown and a five minute walk to the nearest Metro station.The exceptional service began from the moment the doorman opened the car door with a warm friendly greeting. The lobby is charming and not overwhelming. The Lobby Bar right next to it is a great place for a nightcap or to read the morning newspaper.As for the room, the decor was beautiful and spacious. The king sized bed was very comfortable and the Frette linens very soft. I would recommend requesting a room overlooking the courtyard, it was very quiet, not that the rest of the hotel isn't. The bathroom was large and sparkling with a separate shower and tub.The staff was very friendly and helpful, always greeting you upon your return to the hotel with a "welcome back!" I called the concierge to inquire about the hours for the Mt. Vernon Homestead and a short time letter a package arrived with all kinds of information about tours and such. I did not dine at the hotel or have room service so I cannot comment on that. I will definitely stay at the Ritz when I am again in Washington.