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TravelPod Member ReviewsHotel Sunshine Matala
Gorgeous historic building, this was THE original of the famous chain, and was entirely renovated fairly recently. I appreciated the fantastic service by the friendly staff and the high thread linen count. A large comfortable room made a good place to lay my head after long days of pounding the pavement. I appreciated the usb jack to plug in my Kindle, and the funky Toto toilet! Beware parking is not included in price, but I was on points so didn't mind.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hotel Sunshine Matala
Quiet and Homey at the Ritz
Although the Ritz Carlton is older, it has so much more charm and I like where it is located on Sherbrooke. I felt like I was staying somewhere outside of the city even though I was right downtown. The room for 2 people was huge, so much space to walk around and although not grand luxury from my standards of other hotels I've stayed in, it has a real homey feel to it which I liked. Huge closets, with things like unbrellas, cozy housecoats. We also took a look at one of their suites - absolutely huge and really nice - 4 people could stay there without ever bumping into each other. We ordered room service for breakfast, and the service and food was great. Only one thing they could improve upon is in the bathroom. The counter comes out right over the sink leaving very little room for putting your head over the sink and rinsing your face. Great check-in service. We arrived 2 hours before check in time and were able to get a room and get settled in right away. Great service all around. Just remember, if you check-out and leave your luggage for pick-up later the hotel will store it safely but when you pick it up they won't help you with it because you've already checked out.
Ritz Carlton was great
Just returned from taking my child to McGill University and spent 5 nights at the Ritz.I cannot thank the staff enough for how welcome they made us feel.Anthony,the bellman is an extremely interesting and intelligent character,tne rooms are well cleaned everyday,the desk and restaurant staff are friendly and accommodating,the concierge is well informed and made perfect restaurant recommendations.
Returning to the Ritz-Carlton
With days filled with sight seeing and night life, the Ritz was great to come home to, no matter the time. Always well treated by the staff.
Great location near St. Catherine and Crescent, and just a stroll to the metro, great restaurants, clubs, and shopping. Loved the breakfast options at the hotel. We look forward to returning.
Save your money
I have stayed at many Ritz Carltons thoughout the US and the Caribean and do plan on returning to them for vacations. One place I will not be returning to or recommending to anyone is the Ritz Carlton Montreal.
The building looks very stately from the outside and the lobby is pleasant. But everything changes as soon as you step inside the elevator and then realize how old this elevator is and then imagine how old your room is. You literally have to be blind or currently living in a homeless shelter or a staying for free as a travel writer to like this place. Simply put, EVERYTHING from the old dented furnishings to wornout (almost see-through) bedsheets to ancient tv/stereos to ugly chandelier to stained carpet and wallpaint to window curtains needed to replaced. Just simply placing some nice-smelling "Ritz-Carlton brand" shampoo/conditioner/lotion in the bathroom and a big "Ritz Carlton" logo mat at the front entrance and charging big buck for everything doesn't make this place the Ritz Carlton. The staffs and concierge here also aren't as pleasant compare to their counterparts in the U.S. and the Carribean. For $300 a night, one should expect a much nicer room than one comparable to an old Motel-6. There are numerous hotels just as conveniently located in the downtown area that are newer and roomier for 1/3 the price; save your money on this this one.
Interesting old world charm, the high tea is definitely worth splurging on. The location is excellent. I just wish that they would redo their gym - it is nothing but a little room with a few machines. One would expect that even with the old world charm the hotel would keep up with the times!
Ritz Gone By
My family and I were there last Christmas (2002), and I must say it was the worst time of our lives.... everything was horrible!. The food was late 2hrs(room service) the staff rude (dining room). The room are quite nice... bravo on finishing!... Desk staff was very helpfull. Concierge(Tommy?) is a star and helped sooth our suffering with wonderful sites and restaurants. Montreal is a nice city to visit... but not at the Ritz for the money! 200$ a night and no pool...no sauna.... no piano lounge...just a converted bar/ restaurant... Sorry Cesar but the Ritz Carlton mMontreal has lost it's prestige.
Absolutely the worst - skip it...
This is by far the worst hotel ever. Everything was broken: the radio, the phone, the sheets (holes in em,) bathrobes (torn,) dust and dirt, the bathroom was so old and dated and didn't even have heat in it. Service was even worse: no one smiled, waiter in the restaurant used profanity, doorman was down right sour. Wrote a letter of complaint and got a response addressed to someone else. Avoid it like the plague - try Le Germain, or Hotel Vogue.
Suberb hotel - the Ritz Carlton Montreal
My wife and I visited Montreal for the first time in early August to escape the south Louisiana heat, but were greeted with 95 degree weather. The good news is we stayed a week at the Ritz, and it is a true 5 star hotel, comparable to any in Europe. We found it very quiet, the staff friendly and attentive, the Cafe du Paris restaurant one of the best we have visited anywhere in the world, and the location is perfect. All things considered, we would give the Montreal Ritz a '10'.
Lovely but noisy
We stayed at the Ritz for one night last October and will never go back. The hotel is visually lovely and the room was very nice--except we could hear everything that took place in the hallway, in the room next door, etc. The hotel was full, so there was lots to hear at all hours. It's a structural problem--thinner walls and doors that have large open spaces at the bottom. The doors also bang when opened/closed unless people are very quiet.
The Montreal's jewel
The Ritz-Carlton Montreal opened its doors back in 1931. Since this time, it has established high-quality standards that have never been beated. Many celebrities have stayed in this beautiful hotel, such as Queen Elizabeth II and Elizabeth Taylor.
The Ritz-Carlton features a decor of an exquisite taste and an evident wealth. All rooms are equiped with modern marble bathroom and authentic crystal chandelier. A recent 5-million $ restoration gave it even most charm and appeal.
Don't miss to try its wonderful restaurant, "Le Jardin du Ritz", where succulent french cuisine is served in a magnificient garden in the backyard of the hotel.
Definitely the "grand lady" of Montreal...
TripAdvisor Reviews Hotel Sunshine Matala
Travel Blogs from Montreal
... So after we toured Notre Dame Basilica (on the 2nd tour), we ditched the tour and wandered around the old part of the city and down to the Od Port. Imagine our surprise when we turned down a street and there was Martin ending the tour. We sidled up to the rest of the group and clapped at the ending because there was no way of going around them. People were definitely giving us strange looks. Notre Dame is a beautiful ...
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