The Ritz Carlton Coconut Grove, Miami
How has this hotel rated in the past?
- Drycleaning onsite
- Meeting rooms/conference facilities
- Multilingual staff
- Conference facilities
- Concierge desk
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Historical Traveler Reviews The Ritz Carlton Coconut Grove, Miami
Excellent service! Stayed one week the first week of July. Had a great time. The restaurant was very good as well as the pool facilities. It has a spa and gym which we did not use but were told were very good. Walking distance from Cocunut Grove area were you may have great fun shopping and dinning. A car is recommended for sightseeing....
Loved The Suite
The Best Ritz Carlton I have stayed in,in Florida blows South beach away as well as key Biscayne< we where upgraded to a Suite after the room we requested was not ready at time of check in, Service was First rate all the way, suite had two bathrooms
Service was lacking
We just returned from the Ritz Carlton Coconut Grove and were very disappointed with the overall service from this hotel. We have stayed at other Ritz Carlton hotels and expected the same top-notch service which was certainly lacking here.
Lobby is beautiful, but as mentioned before rooms are nice but not anything special which you would expect from the Ritz. Also, my main complaint was with the housekeeping and I think it was mentioned in another review too. Our room wen unmade for one whole day. We were in the room part of the day, but when we went out we mentioned to the cleaning staff that we were leaving and it could be made up and on our return we were very surprised that it wasn't.
We had a business function that evening and my husband went to the Front Desk and asked that our room be cleaned when we were at our dinner and again on our return it hadn't been cleaned. The hotel manager contacted my husband and apologized, but didn't seem too concerned.
Also, if you are in Cocnut Grove for a holiday you will certainly require transportation since it is a very quiet area and other than Coco Walk, which has a few shops there doesn't appear to be very much to do there. We drove to South Beach (about twenty five minute drive) for dinner. This area is very interesting and lively.
Overall very disappointing stay at Ritz Carlton Coconut Grove.
My wife and I stayed weekend 7/9th January 2005 and we could not have been more happy. Everything went very smoothly and the staff could not have been more helpful. The situation is great in that its a five minute walk to the center of Coconut Grove for shopping and restaurants and its a two minute walk to the marina. Its not the cheapest place in town but you get what you pay for. We were very happy with our choice and will certainly return.
The Grove Ritz-Bliss @ It's Finest!
I had the pleasure of residing here March 10-14. Me and my frat brother drove down from Atlanta for Spring Break but we did'nt want to stay in the Sobe area and wanted a change from the crazyness. "The Grove" my nickname for the area was EXCELLENT and provided the superior Ritz Carlton service and amenities and the local area venues that were the perfect touch. The Ritz Carlton Coco Grove had It all covered, the spa, workout facilities and pool were elegant and excellent. Fresh fruits and water were provided while I worked out. Daily I slippped my robe on and visited the Spa, Sauna and Steam room which rejuvenated me every morning for the long Miami nights. The local area was excellent with some nice clubs (Fat Tuesday's, Oxygen, Red, Banana Joe's) walking distance or a short drive If your feeling lazy, the concierge put us on the lists for a variety of clubs in the area. Sobe is only a short 10 minute drive away and when I was there I was yearning for a quick return to the peace and tranquility of my "Ritz Coco-Grove". I mostly ordered breakfest and lunch while I was there and the room service and food was GREAT! From the condiments to the fresh water and presentation and quick delivery. The rooms were elegently designed and appointed, We had two Full Size Beds Feather Pillows and daily turndown service in the morning and evening. Separate Marble Bathtubs and Marble showers and double sinks, that were enjoyed throughly. The huge bathroom and room with balcony view enabled us to have our space. The valet service washed our car daily also and brought them up so quick we were ready for our SOBE and Grove Debauchery! :) We had alot of visitors and they did'nt even charge us for additional cars from ladies we met who visited us during our stay. I would definately reccomend The Ritz Coco Grove, if you desire just the right amont of nite life, shopping and restaurants and easy access to Sobe (10 min drive). Also It is a romantic hotel which would be suitable for a couples get away as well. I've stayed at 5 other Ritz properties, (Montego Bay, Key Biscayne, Atlanta, Amelia Island & Marina Del Rey) and my experience here was as good as it gets!
I just recently returned from a 6 night state at the RCCG. My stay was absolutely fabulous! The service was impeccable, the staff was warm and friendly and the room was exquisite. Each day we spent hours by the pool which had piped in music on the weekend and had wonderful service at the pool as well. As soon as you found your spot, someone was there to give you a nice cold glass of water to keep you hydrated. Also, when we didn't venture out to dine, room servie was always delivered at the time quoted to us or it was early. The concierge was also VERY helpful at getting us reservations at the restaurants we wanted to go to and also at suggesting restaurants..
Beautiful hotel, phenomenal service at the RCCG
I just returned from a 5 night stay at the RCCG and had a fantastic time. The property is elegant, spotless and conveniently located to CocoWalk, Shops of Mayfair and a variety of other attractions. It features a nice little gym/spa combo, a very nice pool area and one excellent restaurant, Bizcaya Grill. But most memorably, the service was among the best I have experienced at a RC, and, cumulatively, I spend several weeks a year in a variety of their properties. The people were so warm, helpful, and eager to please. Yet this almost always feels completely natural and genuine, not the product of rigorous training (though I know that's a big part of it, too). In this smaller property where they have the opportunity to get to know you during your stay, we actually had a variety of staff members come out from their desks and offices to bid us goodbye (including hugs in some cases) when we left. Amazing! If you want/need to stay in the area, there is no better choice around.
We did only stay one night here in December 2003, but from the moment of our arrival to our departure, we encountered nothing but excellent and charming service. Our suite was enormous and very well-decorated with a spacious bathroom. Room service was rapid and the food was fine.
In my opinion, it's on a par with any Four Seasons I've stayed in - we were impressed. I can't comment on the area, as we didn't have time to explore.
I just returned from 2 nights at this hotel. I must say, given the Trip Advisor's only other review I may have been set up for a fall. (It would be hard to imagine a better review). The place is physically attractive, especially the lobby with its spectacular waterfall. The pool area is large and the gym well kept and well equipped. The rooms are very standard Ritz Carlton which of course is not ever bad but nothing special--soulless. The housekeeping service really colored my view of the place. My room went un made up until well after one p.m.
And amazingly, my almost empty bottles of shower gel and shampoo weren't replaced! At the rates they're charging! My second problem with this hotel is that it's deader than a doornail. Coconut Grove is a charming place you can 'do' in about a half hour. If you want to be far from the madding crowd, it's an ideal location. But the hotel itself is dead. There's nobody in the bar at any point. And one other picky comment. I was asked if I wanted coffee while I waited for my fellow travellers in the lobby. I was presented with a bill for $5.00 for a cup of good old American coffee. How's that for crust? Or is it ingenuity.
Loved, loved, loved the Ritz!
I went on my first every vacation...alone...in March 2003. It was wonderful! The hotel is beautiful. The staff is more than friendly and helpful. The spa is fabulous. I got to the hotel around noon and was planning a drive to the Keys for lunch. I dropped my luggage and left for the day. When I got back to my room sometime around 10pm the key was waiting, the room was spotless, my bag was in the room, the bed was turned down...feather beds!!! I bought one as soon as I came home.
Every thing was wonderful. Next day did a spa treatment....highly recommend it. Dead Sea Salt Scrub, facial, massage. Heaven! Clean, attentive, knowledgable. The best.
Didn't like driving in traffic in Miami...told the Concierge...Maurice...that I couldn't do the drive to the airport. I never saw the rental again...and a cab was waiting for me in the morning. But the best part...every one, and I mean everyone, said..."is there anything else I can do for you?" after every thing they did.
A heavenly experience in a wonderful hotel! I wish I could live there!!!
TripAdvisor Reviews The Ritz Carlton Coconut Grove, Miami
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