NOT a 3 Star Hotel

My daughter and I stayed there for one night in between flights. Both of our beds had hair on the sheets. My daughter called for clean ones and the desk person was apathetic. The security person who delivered them was nice, however. The walls were thin and we could hear people talking on one side and a baby screaming on the other. The T.V. would only work with the hallway light on. The toilet flush was under a shelf; the toilet lid had to be lowered and you had to reach way in the back under the shelf to reach it. The rug didn't appear to have been vacuumed. Our room included a breakfast buffet which was just O.K. The restaurant staff seemed distant and dazed--the service was poor. We will never stay there again.

Would love to visit it again.

Had a lovely stay at the Ridpath for a recent conference. Service was very good and staff very considerate of our comfort. Beautiful historic hotel, very nicely furnished.

Too small room and poor service.

The rooms were too small and the staff could not handle the guests during Mother's Day weekend. The service was not good. The car parking left something to be desired. I will not stay there on future trips.

Not the type of hotel for someone with my needs

I'm not going to list all of the annoyances which occurred during my stay at the Ridpath. I'll briefly explain the 3 most irritating.

Our room was not cleaned. Upon informing the front desk (4PM), we were informed housekeeping was no longer available that day. No options were offered.

We called 'Guest Services' to request wine glasses for our room. We were told to come downstairs and pick them up. When I asked if it was possible to have them delivered, I was told no.

A tray dirty dishes and half eaten food was outside my room when I check in (2PM) and was still there when I left to check out (the following morning).

Sadly, I would suggest not staying at The Ridpath.

Great Room and good service

As a frequent traveller, I have seen a number of different levels of service and rooms. The Ridpath combines both beautifully. I recommend staying in the Executive side. The rooms are large and the housekeeping and room service are superb. Highly recommend.

Housekeeping Disaster

This hotel is horribly run. On one stay, my wife cut her foot on broken glass on the bathroom floor that was left by another guest (apparently they don't sweep). Thinking it was a freak occurance, we tried it again and had a worse experience. We opened a dresser drawer and found a bunch of candy wrappers and crumbs. Alarmed, a look around the room revealed garbage under the bed. We left and will never return.

A Poor experience

(So that you may better evaluate the validity of this review, I've been a fairly frequent traveler for both business and vacation purposes, and have stayed at a large number of hotels/motels over the past thirty years. My main criteria for judging a hotel is simple: being able to have a comfortable night's sleep with a minimum of irritations. ) I stayed at the Ridpath on the night of 8/14/2003, and based upon that experience, I would never wish to stay at this hotel again. My visit started on a poor note, as I was in my car for an unreasonable period waiting in line to get to drop the car off with the valet parking attendant. If there had been a large number of cars waiting, this may have been understandable. But when I arrived there were only two cars ahead of me, but it still took more than 20 minutes for the two cars ahead to be taken care of. (I actually specifically noted the time after waiting in line for several minutes, and from the time I first checked my watch until I was able to get out of my car, 20 minutes had elapsed, so the actual time was even greater.) The Check-in process was reasonably straightforward, but I had a real problem when I saw my initial room. I am not extremely tall (6' 1"), but the bathroom was so small that I don't think it would have been physically possible for someone of my size be able to sit on the toilet, without bracing one's legs up on the opposite wall. I returned to the front desk, and after a couple of minutes of complaint, I was finally assigned a different room. The bathroom in this second room was large enough to be useable, but still was very small. The room was also on the small size. The carpet and furnishings had also definitely seen better days. The rest of my stay was unexceptional.. If it hadn't been for the problems with the parking and the initial room bathroom size, I would have rated this facility as something lower than average due to its small rooms and somewhat rundown state. With the problems I experienced, I would rate this place as unacceptable and not worth trying when there are other alternatives in the same city.

Beautiful, but not very clean

The hotel is absolutely gorgeous and very historic. Our room was filthy with dust all over everything from the headboards to the tv. The carpet was in dire need of a cleaning to the point of where it wasn't comfortable to walk around without shoes. The fan in the bathroom didn't work & there were only three towels for four guests. The coffee pitcher was missing and we borrowed the neighbors. We proceeded to make the coffee and there were left-over USED coffee grounds still in there from the previous person. Downstairs in the lobby there is a coffe table in the middle of a sitting area with a neat looking deco box on it, my fiance' opened it up out of curiosity and there were food crumbs in there. Yuck! I used to clean hotel rooms when I was in high school and we would have been fired for any of those oversights. I was just amazed that such a gorgeous hotel had such low standards of cleanliness. For the price you pay, I expected much more. Very disappointing. The staff was VERY helpful and assisted us with anything we requested. That was the high point of our stay.

Poor service, tiny rooms

I decided to stay at the Westcoast Ridpath in order to be close to downtown. Little did I know I would have to sacrifice service and comfort. It began with the valet parking, who were non-existent and then confused when we first arrived. Then after finally figuring out that we were staying at the hotel, had reservations, we unpacked our own bags onto a trolley and proceeded to the check-in. There were several employees behind the desk, but only one of them appeared to be checking in guests. WE waited about 10 minutes before one of the other staff noticed us and proceeded to check us in. She had problems finding our reservation which we made via expedia.com but found it after a few minutes of looking. We asked for a cot which isn't available in the rooms. Which surprised us as there were three single adults who would now have to share two beds which could barely qualify as double beds. Once we got to our rooms we went to check out the pool. Well don't let the pictures on the internet decieve you, it's small, about 1/4 the size it looks in the pictures. We went for a family holiday wanted to stay downtown and chexk out Riverpark Square and the downtown area. I don't think I would ever stay there again. There are much nicer hotels outside of the downtown core. We stayed at the LaQuinta chain at our next stop and had an excellent, stress-free stay there.

Nic Historic Hotel

The Ridpath is a lovely historic hotel in the heart of downtown. The rooms are comfortably furnished. If planning to use 24-hour Fitness (2 blocks away), ask the Front Desk for reduced-rate passes.There is no in-hotel Computer Lobby for guest use (as advertised on some of the websites). If using the Shuttle, check & double-check with the drivers-- the scheduling policy seems to differ between the drivers.The front-desk staff was courteous, & helpful, but not extremely knowledgeable.My impression was that there was perhaps a high-turnover rate among these employees.Overall, a really good place to stay to enjoy downtown activities.