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Historical Traveler Reviews Richmond Hotel Miami Beach
Surprisingly Good Hotel
Excellent value hotel located on beach and close to Lincoln Ave for shops. Great welcome, beautiful art deco lobby, very impressive and well kept pool and garden (with direct access to beach). Large room that was well furnished and clean.
Booked just one night as leaving next day for cruise from Port of Miami. Front desk was very helpful and allowed us to delay our check-out time as we were waiting for a delayed suitcase to arrive from Miami Airport (US airways had managed to lose it the previous day).
I would definitely book this hotel again.
The Richmond is underrated. This is the only review you need to read.
Dec.25, 2003 - Jan 1, 2004. This is by far the most concise and honest assessment of the Richmond Hotel and the only review you need to read about this place. Look this is not the Taj Mahal of South Beach but what you get is a nice room in an amazing location, right in the heart of South Beach and also right ON the beach. This is not the Delano nor does it try to be. To all you whiners who gave poor reviews, give your heads a big shake. For the price you pay you get AMAZING value for the dollar. If you want the Delano style go ahead and pay the $400-$800 (or higher) a night there. Our room was cleaned every day contrary to what others have said. They TELL you to advise the valet when you want your car 30 minutes in advance because it takes a short while to free someone up to walk the 4 short blocks to get your car. Not because they want to purposely make you late for things. Better yet walk the bloody 4 short blocks yourself and pick up your own car if you are in such a hurry. You can save yourself the $16 valet charge by parking FREE from midnight to 9:00am in the large parking lot on 22nd street (where the valet takes it anyway!) You have to keep plugging the meter though every couple of hours if you choose to do this though. Staff was ALWAYS behind the desk no matter what time of night we came back to the hotel. They were always polite too. Like anything, people respond to you how you treat them. If you talk to the staff like you are the Master and Commander and they are your serfs, you can pretty much expect that its not going to go over well. Our room had a hair dryer. Cry me a river if you have to plug it in across the toilet. (Some people will complain about absolutely ANYTHING if given the chance). Our towels were changed regularly and our room was cleaned every day. This place even has a small work out room and a solarium that I noticed nobody even bothered to mention until this review. The pool is not heated but the Jacuzzi is HUGE and can accomodate a large number of people. Since this is one of the first hotels built in the 50's in this area, the palm trees have matured more than any other hotel on south beach making the whole pool area and front lobby entrance lush with palm tree foliage. But of course the most important thing is the location. Right on the beach and right IN South Beach. Within 5-10 minute walking distance to all of the action including the bars, shopping and restaurants. We went to the Mynt for New Years which was literally a 2 minute walking distance from our hotel. This was ideal for stumbling home and not having to worry about driving. The Continental breakfast is NOT free if you book on Expedia but IS free if you pay the gouging rack room rate which I doubt anyone really pays. It's not worth the $9.50 but who cares. With so many choices of places to eat so close by this isn't really an issue. True there are no vending machines but there is a small corner store within a 1 minute walking distance that you can stock your fridge with some very reasonably priced staples. The room has a small fridge, NOT A MINI BAR as somone else incorrectly assumed. Avis and Enterprise-Rent-A-Car both have outlets 4 short blocks away so you don't have to rent from the airport if you don't want to. This makes renting a car for 1 or 2 days easy (as we did to go to the Keys) as you can just walk back to the hotel after you are done renting the car. We could NOT hear our neighbors in the next room talking BUT you CAN hear every flush of the toilet and/or bathtub running water from the neighboring rooms. I suggest closing the door to the bathroom when going to sleep as it does keep most of the noise out. We had cable TV with exactly 13 working channels including all the major ones which was fine since we didn't go to Florida to watch a ton of TV anyway. Our one complaint was the wake up call. As others have mentioned I cannot understand how they can constantly screw this up. It's like they type in a random time for your phone to ring if you request a wake up call. We called for 7:30am it rang at 6:45am. We called for 8:00 am it rang at 5:15am. SOLUTION: Don't ask for a wake-up call EVER. They have a clock radio in the room that is very easy to set the alarm. Problem solved. We strolled through the neighboring hotels and yes their opulance is unparalled but so is their price. The Richmond Hotel BY FAR represents best value for the dollar situated right on South Beach. For what you pay, you will NOT be disappointed if you stay here.
Revenge on The Richmond
My girlfriend and I stayed at The Richmond for a weekend getaway through Travelocity and paid the extra $$ for the "Superior Room." When we first arrived they stuck us in a regular room that was about 85 degrees, we asked if the A/C could be turned on and they said it was! We tried to make the best of it but decided we should get what we paid for, so we called again and demanded that we move. So they moved us to the "Superior" room we were supposed to get initially. Guess what, SAME TYPE room only a little cooler--as in 82 degrees. I guess the superior means you get 3 degrees of coolness. Anyway the room was very small, the bedding was stained and yellowing with holes, the bathroom was terrible. Supposed to be art deco, not trash deco. This hotel made the Motel 6 look like a Ritz. None of the staff spoke clear English and you couldn't find a soft drink on the place and the bar was a joke. There was a breakfast buffet one morning and we asked if it was for everyone and the waiter apparently didn't understand us b/c he said yes and we ate and were chased down by another of the kitchen staff and interrogated as to whether we were with "the convention" (whatever that was). After figuring out that we were not with "the convention" he charged us for muffins and cereal--like $14!!!! and then accused me of lying about being with "the convention" and my room number b/c they hadn't updated the records to show that they moved us! It was terrible. The only good parts were the pool which wasn't crowded (now I know why) and access to the beach. Although we never had towels to dry with. ... Oh well, they should have treated us better!!! LOL
This is a beautiful hotel in a perfect location. The room was nice and the courtyard and pool were very pretty. The beach is also very nice with white sand and a gate to the hotel courtyard. The location is perfect with restaurants and a lovely open air mall within walking distance.
What you see is NOT what you get
We booked a 'Superior' room (one step upgrade from a regular room) for a weekend get-away to Miami Beach. The Richmond has a 3-star rating, so figured we'd have a pretty decent room. When we arrived at our room to see a pull-out couch as the only bed in the room, we quickly realized that nothing about our hotel room was as the Richmond Hotel advertises. We kept a positive attitude even through finding that our room had no phone, internet access, iron, or ironing board as the hotel claims to have in its room. The icing on the cake came on Saturday afternoon when we came in from the beach to find that hotel had no water "due to water pipe problems." Of course we had no phone in our room to notify the front desk or easily ask questions about the situation. After asking the front desk in person about the situation, all they could off was a "sorry"--and when asked what the difference was between a standard room and a superior room, the answer was "I don't know"--and when asked if the difference in cost would be refunded to us, the answer was "No." There are so many hotel choices in South Beach, do NOT choose the Richmond!
THE WORST EVER - SERIOUSLY
This was the wost hotel I have ever stayed in - SERIOUSLY. The bedspread had holes and was stained. The carpet was stained. The Air Conditioner worked part time. The cleaning staff was the worst. They never put in the right amount of towels or toilet paper. I stayed 12 days and they NEVER vacuumed or cleand the tub/ sink. Sometimes the towels were stained or appeared dirty. Some days they didnt ever show up to clean. Its a very small 10 by 15 room. The roof leaked when it rained. Valet took forever to retrieve cars, since smoking a cigarette or personal phone calls were more important. Half the time you would call down to the front desk, no one would answer because no one was manning the front desk. And if there was someone there and you asked for something, they would say they would bring it to you and you'd never get it. The business center was a joke, and half the stuff in there didnt work. They had a small cafe in the back that closed by 1pm.
No vending machines with pop or water. View of the Alley on both sides.
I understand this hotel was in the Art Deco area and things were supposed to reflect that, but the bathrooms didnt look like they had been updated in 60 years. And you had to plug in hair dryers or curling iron across the toilet to use them. Walls were so thin you could hear every word your neighbors were saying, including hearg their phone ring. We had a little min bar in our room that they NEVER filled. I could keep going on and on...but I wont. The only upside to this hotel was the the pool was nice and hotel was right on the beach.
Loved This Hotel!!
We stayed at the Richmond and I couldn't praise this hotel and their wonderful staff enough. We had booked what we thought was going to be one room with two double beds as we were with our two children, what a lovely surprise awaited us...we were given two adjoining rooms at no extra cost! The rooms are clean and spacious with beautiful art deco furniture and scrumptious white fluffy bathrobes to wrap up in after a shower(they even had their name embroided on the robe) there was a writing desk in each of the rooms and the hotel supplied its very own headed writing paper along with postcards and envelopes in every room free of charge. Also there was a hairdryer and an Iron, Wonderful, all little things that made our stay here one we will remember for a long time to come. I would recommend anyone to try this place. The free breakfast of a morning was more than adaquate for us, plenty of choice from cereal to muffins, coffee, fresh orange, ect and what a lovely view...you could eat either inside or outside on the immaculate terrace and look out onto the over sized pool. The pool was huge and it was hard to drag our kids away from it to take them the 100 steps or less to the Miami beach. But it was no problem if they wanted to stay in the pool till well after dark, which they did whilst my husband and I relaxed on the terrace with a few beers at the end of a hectic night on Ocean Drive (which is about a 5 minute walk away) and the most hospitable bar tender who tended to our every need. I could go on but all in all I would say to readers from one of the UK's fussiest mums around, go ahead and book this hotel, it doesn't deserve the bad publicity the others have given it!! It's clean, the rooms are comfortable,the staff are more than helpful, your breakfast is buffet style..eat as much as you want.. and it's free!! It's right on the beach and very close to Ocean Drive and it's reasonably priced! What more could you ask for??
I visited Miami and stayed at the Richmond Hotel for the 4th of July. I was very dissatisfied with the service. The air conditioning did not work the entire weekend and the hotel staff was anything but accommodating. They refused to relocate us or even give us a fan. I was told if I did not like my stay to write a letter to the owner. In all, a poorly run hotel that really put a damper on my vacation. I highly recommend steering clear of this place at all costs.
Upon arrival, I was informed my reservation could not be found. My rate was not guaranteed and ended up $50 higher). The room was ungodly. The linen and bedspread were stained and had holes. The carpet on the floor was badly stained. The television reception was static filled or the stations did not come in at all. My car took 40 minutes to be retrieved since the parking lot is not on the hotel property. NO ONE SPOKE ENGLISH! The restaurant (or cafe as they called it there) was only open for breakfast and lunch - not dinner. There was no room service. There was no clothing iron available. There was no hair dryer. There was no CD player in the room. All of these things were listed in the hotel description! I could go on and on with more. I stayed the night and left in the morning. Never again will I set foot in this place or recommend it.
The Richmond Hotel
We chose this hotel (we were there in August 2002) because it was a few minutes to the beach and we got the best surprise when we arrived. We were very warmly received, the rooms were very clean and had the right deco for the art deco area. The bed, oh! the bed! just made you sleep the mattress was of the right texture not soft and not too hard either. Cleaning is done every day. The pool and the spa had the right temperatures we sampled it till midnight. The beach was just a two minutes walk away. Great for an early morning swim or exercise. As we did not rent a car we thought our holiday will be spent just in the hotel but we were so wrong. Buses to downtown Miami to all the shops or the local eletrowave takes you everywhere you need to go. Restaurants are very near but the hotel serves delicious b/fast and healthy lunches. This hotel must be rated four star not three. Thumbs up on this one.
TripAdvisor Reviews Richmond Hotel Miami Beach
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