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TravelPod Member ReviewsThe Prince St Kilda
When we arrived went to Reception who told us park our car on level 3 of the next door public car park which is 10 dollars per day (we knew there was a charge). However getting the luggage from the car park to your room is an art in itself. Across the car park and through 2 doors and then down some steps by the spa. I went downstairs to the reception (3 flights) to see if the had a luggage carrier. Someone else on reception said 'oh you should have unloaded out front before parking and use the lift'. She did offer to bring the trolley up in the lift - however having put the luggage on the trolley and pushing it down the corridor - we didn't make it to our room because at the beginning of our corridor was the store room and our path was blocked by their trolley and dirty linen bags. Our room which was booked as a Boutique room is very small. A double bed and a table with one chair. Again when I said to reception that it was rather small was told that really it is a single room but she said people wanted to book it as a double room so that's what it's advertised as??? The safe in the room was broken - first of all I was told that I'd done it wrong and entered the wrong number and would have to wait for half an hour for it to unlock. When the guy from reception came up to unlock - he couldn't - and said it was broken and they were having problems with thrown safes. He did say to take any valuables down to reception and they would put them in their safe. There was a wedding on both days over the weekend so you are unable to use the indoor pool. Again the receptionist told me she wished they wouldn't advertise having a pool on websites because when there is a function other guests can't use it. Our deal gave us breakfast. The wording on the breakfast menu says guests will receive one meal and one beverage with our compliments. No alteration to this menu. This means if you have a fruit juice to start you have to pay for either tea or coffee. I have travelled all over the world and have never known where you don't get juice and tea or coffee. Any refills have to be paid for. There are some plus sides - the room is very clean, shower warm and good quality towels. Reception did arrange for us to have a second restaurant chair bought up to our room. The restaurant staff and cleaners are all very pleasant. There is also free wifi - a good plus. It is in a good location - plenty of bars and restaurants and just over the road from a very nice beach.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TripAdvisor Reviews The Prince St Kilda
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