The Peabody Memphis

I was expecting a nice stay for the amount paid, Not nearly what I expected....The staff really did not care that I was having problems with the air or anything else....I travel for buss. about 200+ days a year...and this was one of the worst...SAVE YOUR MONEY>..

We are residents of Memphis but had not visited the Peabody until recently when we decided to take some visiting family members for an overnight stay. Count us as among the disappointed. I was pleased with the service and found everyone polite and helpful, but the rooms, although elegant were certainly showing their age. Our room actually had a hole in the ceiling in one corner. My biggest gripe was that they had a band playing on the rooftop until 10:00 PM and it was so loud in our room that I felt like I had a front row seat at a rock concert. I guess they don't figure anyone will be trying to sleep at that hour, but we were trying to get a baby down for the night and it wasn't going to happen until that band quit for the evening. The next time we decide to have a little mini-vatcation we will head for Nashville and the Opryland hotel! It was a lot nicer!

Stayed in the Peabody Hotel during a recent holiday visit to Memphis. After reading some varied reviews here I was unsure what to expect but I took the recommendation of a US friend and glad we did, it was the ideal setting for our visit. The lobby with the ducks was unique, our room was spacious and comfortable and the staff could not have been more helpful and friendly.If you are on vacation and you want to experience some of the history of Memphis then the Peabody is the place to go. If you visit Paris would you rather stay in a brand new hotel or a hotel which evokes the history of the city?The Peabody is ideally situated for downtown destinations with only a short walk to the River front and Beale Street (great music and BBQ/steaks in the Kings Palace Cafe, BB Kings and Alfreds to name but a few).

I stayed with a companion at the Peabody last October. I found the staff to be very polite and helpful; they even gave us an umbrella when it began to rain that evening as we went out. The room, however, was disappointing. I booked a room on the exclusive club floor, thinking that our accomodations would be luxurious. While the room was nice, it wasn't much better than a room I could have stayed in at a Holiday Inn for $300 less. Your money would be better spent on other things.

I think the other reviews of the Peabody are a bit harsh. When visiting the Peabody, try not to expect perfection, or the service of a NYC hotel. This is the South, and with it comes its own set of quirks with regards to hotels ---especially those as old as the historic Peabody. If you don't like your room, ask for another; they vary greatly. I have stayed in rooms that are perfect, and others are showing threadbare. The public spaces at the Peabody are amazing and historic, whether it be having brunch on the rooftop deck overlooking the Mississippi River, or having a cocktails at the grand lobby bar, or just exploring the many reception rooms for a taste of old south decorating....the Peabody is full of great aura, unmistakably grand and one of a kind. That is why it is booked solid nearly every weekend! Give Peabody a chance and see if there is a little old south in your soul.

We serviced a big wedding reception in the hotel for a lawyer to the President. Our client had paid for an open bar til midnight, but it was cut off at 10:00 PM. When we inquired, we were told that we "were competing with other events in the hotel." WAIT! Imagine spending thousands of dollars for services and then being told that you are competing with other events! Preposterous! This hotel is not a place for professionals! THE ONLY REASON I GAVE THEM A RATING OF 'ONE' IS BECAUSE A SCORE OF "ZERO" WAS NOT A CHOICE!

We stayed at the peabody two weeks ago and were quite disappointed with our accomadations. We stayed on the 12th floor, supposedly the best, but in reality they were a glorified holiday inn room. THe room was relatively small. THe bathroom was large in area, for what reason I am not sure because there was no tub, just a shower, toilet, one sink, and a piddly black and white television with terrible antenna reception. The bathroom had hideous wallpaper that was creme color dotted with red squares and there were no wallhangings to detract from this barren wallpaper landscape. The bathroom also had extremely poor lighting, meaning almost a complete lack thereof. I was delighted to see the selection of toiletries left for us. They had black and white photos of ducklings on the bottle. We also had duck-shaped soap and a complimentary 'wine' bottle of peabody spring water. Very cute!! Staying on the exclusive '12th floor' meant we had access to a communal lounge with happy hour apps and a complimentary first drink. The appetizers were good, however the smoking lounge was closed for construction, as was the roof---so to smoke a cigarette we had to go down to the mezzanine level--an annoying inconvenience. Service was good-our bellboy was very helpful and friendly. The lobby and mezzanine area really are beautiful and it is fun to see the ducks in the fountain. If only the rooms were on par with the rest of the hotel. One more thing---the buffet. The peabody was acclaimed to have the best brunch in Memphis. We were very excited about it but soon were disappointed. THe rooftop was under construction so instead the brunch took place on the mezzanine level in the ballroom. This was not a problem as the ballroom itself was very ornate and elegant. The price for brunch was $30 per person which was extremely overpriced for what is offerred. A $30 brunch should not feature BBQ ribs, Fried Chicken, and battered catfish as its main meat selections. This was somewhat disconcerting to me. The buffet also featured a large station of cold shrimp, salmon and sushi, which was not what my tummy wanted after a late night on beale street. The buffet did redeem itself with its excellent deserts, including strawberries dipped in white chocolate. Overall, our "grand suite" cost more money than our suite at the Bellagio in Las Vegas---which had three bathrooms!!! So get ready to get disappointed if you are expecting five star accomadations, and settle for more like a really expensive Holiday Inn with cute toiletries.

SO OVERRATED! PLEASE! I travel and know Great Hotels! This isn't one! The security and staff were so rude that they had some of our female guests in tears. Acted like they were doing us a favor to stay! Poorly planned and executed services for corporate events in the hotel. Rooms are way overpriced, musty, and old. History can't save this place. Get some real 21st century amenities, like computer hookups...DUH

I WAS EMBARRASSED FOR MY GUESTS AND CLIENTS! CORPORATE PLANNERS BEWARE!

The Peabody Hotel is a wonderful experience. Ideally located in the heart of Memphis, it is one of the most rewarding hotels I have ever stayed at. We were given a complimentary upgrade without having to ask and our Executive Suite was both large and superbly appointed. The staff were extremely professional, friendly and helpful. Bars and dining areas are of a high quality, and the grand foyer has to be seen to be believed. Then, of course, there is the twice-a-day Duck March, a quaint Peabody tradition which the Hotel has turned in to a successful marketing exercise. Rack rates are expensive and even the promotional rates are on the high side, but if you are looking for a really good business hotel or a place to treat you and your partner, The Peabody is THE place to stay in Memphis.

Absolutely the worse treatment I have ever received at any hotel in the world. Had reservations for five weeks, and was put in a hospitality room, not a guest room, with a roll-away cot. No vanity in the bathroom, soiled furniture and a staff that thinks they are doing you a favor if they listen to your complaint. The general manager told me that he was at least giving me his time. Imagine that, thinking that giving a customer your time is providing a wonderful service! NEVER AGAIN! Do not stay here if you want to be treated well.