Palms Hotel by Lexington
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Historical Traveler Reviews Palms Hotel by Lexington Kissimmee
We stayed in the Palm Suites, Kissimmee in March, 2006. We booked this hotel through a travel agency and we pre-paid our room with them. Arrived at the hotel they didn't find our booking and claimed that they're completely booked. After a couple of minutes the receptionist came back and told us it was ok. Our room was ok, clean but very, very dark. We had asked for lake view and that was great. The complimentary breakfast was nice ( pancakes, toast, waffles, muffins, bagels, toast and eggs). We would go back if the price is reasonable (around $60) since they really need to refurbish the whole place.
Loved the Hampton
I am currently staying here now. I absolutely love this place. Room is very nice and comfy and the high speed internet access is great! I couldn't ask for more. What I really enjoy is the complimentary breakfast in the morning. It beats going out to get something. I recommend this place because it's in a great/beautiful area and the staff is friendly and satisfied our needs.
First Class Stay at the Hampton.
We recently stayed at the Hampton Inn at Maingate East. After 3 previous visits to the Sunshine State we can honestly say that the Hampton Inn rates very highly in the list of places where we have stayed.
With the exception of a minor fault with the lifts everything else during our 14 night stay was excellent.
The staff were extremely courtious and friendly and the rooms were cleaned and polished every day without fail, always left in a spotless condition.
In the morning a hot continental style breakfast was provided with a selection that would adhere to most peoples tastes and once again the staff there provided an excellent service in keeping the food topped up and the surrounding area clean and tidy.
Outside there is a large pool with towels provided by the hotel and plenty of sunloungers, tables and chairs.
I would recommend this hotel to anybody who is thinking of going to Florida and will certainly be staying there on our next visit.
We stayed here for 2 nights prior to starting our Disney (on-site) stay. We traveled from NC and stayed in Richmond Hill, GA and Cocoa Beach, FL before arriving here. Of the 3 hotels we stayed in before we stayed at Disney, this was by far the best! The other 2 hotels weren't bad either, but this Hampton Inn was very clean, well-kept and had a great staff. I also used the laundry facilities, which were quite convenient. I would definitely recommend this hotel to anyone (in fact, have already recommened it to a friend who's going to Disney this winter & was looking for off-site properties).
I saw the write-up from the person who stayed in Oct of 2004 saying it was an awful motel, but apparently they have done an entire renovation since their stay because we found no problems at all here.
A new look!
My Mother and sister came down from south carolina for a week to spend with me while I recover from a serious car accident. They have stayed at the Hampton Maingate east the year prior and at the time enjoyed it though the hotel was begining to show her age. When my sister and mother returned I booked them into this hotel because of the convenience to my home and the parks. QUITE impressed at the changes that have been made. Though it was under renovation when they stayed it was still a complete 300% change in quality. Being in the hospitality industry I understand the challenges of upkeep in the high traffic touristy areas. But let me just say they hotel looks a million times better. New beds, desks, dressers, bathroom, I mean EVERYTHING right down to the tiles in the bathroom floors are new. The color sceme is very soothing but bright. and the new art packages are quite elegant. There is new carpet in the hallways as well as new wallpaper. The entrance has two beautiful benches to sit on and chat if you dont want to stand inside the lobby. All in all this hotel is worth the stay. The outside structure is just like most every other hampton inn but you will be greeted with great surprise when you see the interior. I definately would recommend this property to all my friends and family and would definately stay there myself if ever I had too. The reservations manager and young man that works in the evening during the week are a credit to the hilton brands!
Fleabag mattresses at the Hampton Inn Maingate East
I checked into the Hampton Inn Maingate East for a two night stay while visiting Disneyworld in Orlando. Before reserving, I checked on the age of the property with the Hampton reservations agent (800 #) -- found out the hotel was built around 1990, which is older than I prefer, especially in a town like Orlando where the "shelf life" of hotel rooms is pretty short, due to the large number of Disney tourists -- families, lots of young children, etc. But the rate was appealing and in the end I figured the Hampton name has always stood for moderately-priced quality and cleanliness, so I reserved the room. The lobby seemed relatively clean, except that the tile floor in the breakfast area was so poorly waxed that my shoes stuck to the floor with each step. I pointed that out to the bellman who claimed it was coffee spilled by the guests (not!), but, by the way, there were coffee stains all over the counters that, as far as I could tell, were never cleaned up -- not during breakfast, and not during the rest of the day.
I checked in, requesting, as I had on the phone, non- smoking, upper floor, no 'adjoining rooms' connecting doors, quiet, away from the elevator and ice machines. This seemed to present quite a challenge to the front desk clerk, although he finally found a suitable room. The room appeared clean, although smelled strongly of disinfectant -- I couldn't help but wonder if they were disguising a smoking guest before me.
Now here's where the trouble started. I always check the room first to verify -- TV works, no running water in toilets or showers, A/C OK and not too noisy, sheets and pillows appear clean and unstained (I just turn down the top part of the comforter). All seemed fine. I went out to Disney and returned to my room around 11:30 PM, watched TV for a while and went to turn down the bedding -- off came the comforter to reveal a boxspring (no dust ruffle) covered with stains which appeared to be dried blood! It was repulsive. The matching mattress above it was not stained but very, very worn -- the fabric frayed and dirty. By then it was 2:30 AM and I was far too weary to change rooms, so I stayed, using my own comforter and travel-size pillow, and being very careful not to touch the sides of the mattress when I got up during the night. In the morning I complained. They offered another room -- an inconvenience, but I was willing to look at it -- exactly the same problems with the mattress and boxspring -- "fleabag" quality, stained, dirty, badly worn. I refused to change rooms and, after pointing out their 100% satisfaction guarantee to the young woman at the front desk -- who rolled her eyes when I mentioned it, the general manager agreed to comp the room. In a discussion with him, I learned the following -- it is Hampton's policy to change mattresses every 5 years. They last changed mattresses in their rooms in 1995. They were scheduled to change them in 2001, but decided to renovate, however the renovation was 'postponed' for years, and they now hope to begin renovating in Nov 2004. That means the mattresses were last changed in 1995 -- do the math -- almost 10 years old! This is NOT what I expect of a Hampton Inn.
I asked the manager to arrange a room at another Hampton at the same rate I was paying at the Maingate East property -- meaning he should absorb the extra expense to me -- and he refused. I moved to the Radisson Parkway and had a very wonderful stay (read my review of the Radisson).
Do not stay at the Hampton unless you want to expose yourself to who-knows-what might be crawling around in those very unclean mattresses.
I stayed here on August 04 on a get away trip to Orlando which I do often. I booked for 3 days & the price was $52 for weekdays & $62 for weekends. The customer service for this hotel is above average. They were very friendly & helpful. The hotel in general was clean but the rooms were not as inviting as the rest of the building. The rooms had a cheap feel of lower class motels, the AC was rather loud also. Otherwise everything else was fine.
If you want a quiet & clean hotel with no hassles then this place might do the trick. I personaly think that for the price that they charge for the rooms; they could be better decorated, but what do I know anyways.... that's my 2 cents for ya.
Good Place to Stay for the Money
It's a great place for $52 a night. The rooms were clean and the staff was friendly and helpful. The pool was warm and clean. The breakfast was good but I suggest eating before 9am if you want variety. The only thing I disliked was the complementry shuttle to the parks. You are bound by their scheduale. They only drop off at Magic Kingdom in the morning. However, they pick up at all parks at night but you have ride to every park before you get back to the hotel and the buses are over crowed. On several occasions we just opted for a taxi ($18 one way). I would stay here agian but I would rent a car. For what we spent on transfers to the airport and the taxis to the park I could have rented a car and came and went as I pleased.
Nice and clean, good location.
What a deal to stay at the Hampton Inn. I booked with Expedia and got a very good price at $52.00 a night. It was clean and quiet. Breakfast the first day was not so great. Everything was picked over by the time I got down to the lobby but there were also several buses parked outside as well. The second morning there was plenty of fruit and bagels all sorts of stuff for breakfast. It was also very close to I-4, easy to find. Nice stay, I would definitely stay there again.
Great location - fun packed breakfasts!
Okay so it's a few years since we stayed here (spring 1997) but it was great - nice and quiet but only minutes from all the restaurants and late evening shopping. Just a hop skip and jump from Disneyworld etc.
We'd the pool to ourselves despite it being spring break, and our two boys stuffed themselves silly with all the complimentary breakfast had to offer!!
TripAdvisor Reviews Palms Hotel by Lexington Kissimmee
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