The Milestone Hotel
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Historical Traveler Reviews The Coney House Magnolia
Best in London
This is a wonderful place to stay for a peaceful and luxurious retreat from the city bustle. My husband and I stayed at this marvelous hotel in late August 2003 (honeymoon). We were upgraded to a beautiful room (310) overlooking Kensington Gardens and were thrilled to find flower and chilled champagne awaiting us. The service was consistenly perfect: staff was extremely helpful and friendly. Bathrooms with beautiful caramel marble and Penhaligons toiletries! This hotel is small enough to feel cozy, but it is definitely a luxury hotel in every sense (Leading Hotels of the Wordl and Five Star Dimandon Award).
Fabulous service, quaint: I give the Milestone 4.5 stars.
This hotel was one of our favorites out several others claiming to be 5 star on our London/Paris trip. Not chic, but charming & romantic with zero pretention. The room was smaller than we expected (and we expected small), but then everything was tiny: the hallways, the elevator, just everything. But still worth it, because it had a lot of charm - cute little awning over the bed, turndown service complete with a nougat on each pillow and a little "surprise" each night - a booklight on the first. Continental breakfast includes above-average items: smoked salmon, ham (i think?), fruit salad, tropical fruit, fabulous yogurt, as well as the usual selection of breads, cereal, etc. Hot toast comes on a cute little upright toast server. It was truly the service that knocked us out. Very personal. Concierge hooked us up with GREAT restaurants, as well as a tie when we realized we forgot to pack one! Booked through laterooms.com and got a fabulous rate. Location is relaxing and easy by tube or bus (we preferred the double deckers - they're fun).
We Loved the Milestone...
What a wonderful experience! My husband and I have just returned from spending 5 days at the Milestone and were very pleased. Attention is paid to every possible detail, the staff were friendly, helpful and always very courteous. If you are looking for luxurious surroundings in a wonderful neighbourhood (accross from Kensington Palace) and don't mind spending a little extra, this is the ultimate place! Wonderful little extras such as their "turn down" service which includes hot water bottles in your bed, slippers, bathrobe and candle in the bathroon. Afternoon tea is delightful, soft piano music in the lounge at night, and excellent food available throughout the day and night.
Lots of restaurants and shopping nearby. Truly a great "London" experience!!
My husband brought me here for the night for my recent birthday. From the moment we checked in to the moment we left the service was superb. I can be fussy about hotels, noticing small things that I would comment upon, but I had no negative comments to make at all about this one. Teh service was very friendly and personal without being OTT. Our room had a fabulous view over Kensington Gardens, the amenities in the room were way above average for a 5 star hotel. Turndown service was little books on the pillow (to take home) hot water bottles in the bed. Dinner in the restaurant was delicious, and the staff wished me happy birthday at every opportunity. I even received a card from them on the day of my actual birthday. I would definitlely stay here again, or try one of their other Red Carnation group hotels when the opportunity arises. Loved it !
Service makes it special
Having stayed in more than ten of London best hotels, the service at the Milestone makes it my choice. From the moment you arrive until you leave the amazing attention to detail of the staff will surprise you.
Complimentary welcome drink, very noce rooms with big beds and bathrooms, great toileteries, complimentary dinner and a rate of under 200 GBP create by far the best value in London and maybe anywhere.
Dinner in their restaurant was fantastic, a cute lounge with a fireplace and live music. I have stayed in the Four Seasons and all the other big names for twice the cost but think after more than 10 years I have finally found the hotel I will stick with.
London Special Offers
I recently stayed at the Milestone and experienced on of my best ever stays at a hotel, From the Moment we walked in we were welcomed by the doorman, check in was as quick as possible and we were treated like royalty. The rates at the moment were fantastic, The company recently launched a website offering special rates for their London Hotels
My favorite hotel in London
This is simply the best hotel in London. I have stayed at many others, including the Connaught, and they do not compare. The service is perfect, the staff friendly and hospitable, and the bar is one of the best. They broght over the staff from the bar at the Halcyon, and it never misses. Walter the bartender is the best! Great small hotel, good breakfast, great box lunch to beat airplane food for the trip home.The personal touches are wonderful, winter includes a hot water bottle in a silk cover and candles in your room at night for turndown, along with a reading light and a nougat. Carolyn King can be proud of her staff, they do a wonderful job. Nice small health club in basement and it is across the street from Kennsington Gardens for runners. There are not many hotels that can compete. Great shopping and restaurants nearby.
Great Experience--Top Notch
The Milestone is a fabulous place. The staff were more than courteous.
One afternoon while staying there the doorman caught up with me on my
way out to hand me an umbrella because he was concerned it would rain.
The room was wonderful with a welcome bottle of chapagne and sweets. The bed was comfortable and the turn down service was great.
While staying at thr hotel I was able to visit the restauraunt which was excellent--The Pumpkin soup is to die for.
I would definately stay again
A Fabulous Hotel
The Milestone not only lives up to it's five star rating, but in our opinion exceeded that! The staff was warm, cordial, and exceedingly helpful. The staff treated us like family. The restaurant was elegant and the food was exceptional. Our room had many amenities, was fastidious, and nicely decorated. This is a hotel we would definitely visit again.
Excellent Personal Service
I can't say enough about the personal service. The concierge Peter Davies is fabulous. The hotel bar is small and that's just the way we liked it. The bartenders were professionals. You can't beat the location if you want to stay in the Kensington area. Our room had all of the amenities and was nicely decorated. We are definitely returning to the Milestone Hotel in London.
TripAdvisor Reviews The Coney House Magnolia
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