Needs upgrading

The Metropole Hotel is located in Kowloon and some way from the "main" attractions but there are two shuttle buses that run every hour to the nearest subway station (Mong Kok) and near to the Star Ferry.

Reception is reached by taking either the escalator or lift to the first floor. Service was fast and friendly.

The rooms are tiny (but to be expected in Hong Kong where real estate costs $10,000 a square metre!!). The decor however was poor and the hotel in general is in need of a makeover. There was a notice in the room stating that the place was being re-done but they hadn't reached our room on the 14th floor by that point!

The room was quiet though (to the back of the hotel) and the air-conditioning quiet).

Didn't try the restaurant but felt the prices somewhat expensive when there were so many other places to pick from outwith the hotel.

On the last day they stored our luggage (as evening flight) and we were able to use the shower facilities on the 19th floor (next to the pool) which was extremely welcome after a day shopping in the heat.

A basic hotel that would benefit from some TLC.

A First Time in Hong Kong.

We [ 2 Seniors ], picked The Metropole because it was slightly out of town. It was a good choice - the rooms were clean, spacious{for two},staff were pleasant & courteous, food OK but we ate out in local restaurants and the shuttle bus served everyone very well to The MTR and TsimShaTsui {Star Ferry}. If we came back to Kowloon we would happily stay here again. With an Octopus Card it's easy to use all forms of transport, i.e. a No 7 bus from outside the hotel takes you to and from Star Ferry at a cost of HK$4.5 about 30pence in English. There are banks { HSBC et al} nearby. All in all a good choice.

Nice Clean Hotel

This hotel was clean and the staff was very friendly. The food was excellent. We were not able to swim in November, however, we did check the pool area out. It was very nice. Complimetary shuttles to the train stations were nice!

Good stay for excellent price

Stayed here for 4 nights which was an ideal base from which to explore Hong Kong. Upon arrival we were upgraded to an executive room, although it seemed quite standard. The staff were curteous and helpfull, the courtesy bus into the kowloon centre ran like clockwork and was extremely usefull to get around. There were pleanty of traditional eateries within walking distance of the hotel as well as night markets which were quieter than the popular tourist ones. All in all it was a great place for the price.

Not great!

A bit too dull and far out of of the way although a courtesy bus provided an hourly service to the Star Ferry terminal. Rooms were very small and shabby and quite noisy due to what seemed like paper-thin walls.

It was cheap but not very cheerful. I wouldn't stay here again.

Excellent stay (no SARS)

At the time of our trip, we found the Metropole Hotel had the best rate at $55/night (US) which was unbeatable for this class in HK. After making the booking we did a little research and found out that on the 9th floor was the origin of the SARS virus affecting westerners. At this point there were no refunds. However, this did not discourage us from trying it out and we had an excellent time at the Metropole Hotel. It was cheap and a heck of a lot nicer than most the dumps we stay at. Nobody was staying on the 9th floor of the hotel while we were there as most people were still freaked out by the virus. On a ride on the elevator I stopped at the 9th floor and pushed my girlfriend into the hallway and she has yet to show any signs of repiratory infections.

The hotel even offers a shuttle bus service which takes you to all points of interest every hour. It was awesome, plus the exchange rate was so good that it made everything ridiculously cheap.

An Okay Hotel

I stayed at the Metrople for three nights, November, 2004. It is a serviceable hotel, nothing special, dozens like it all over the world, but, it is hard to see how it rates four stars. The hotel appears somewhat old and is well-maintained (the bedspreads were original issue, but clean), but it doesn't appear that much has been updated. If you remove the few little amenities (shampoo, toothbrush) from the bathroom, you have a plain, three star establishment.

Unfortunately, the locale is not central and there is nothing nice about the neighborhood. The Metropole operates a free hourly shuttle bus to the harbour and back, which takes about 30 minutes, which I used and found reliable. The staff is friendly; the buffet lunch mediocre. However, the travel agency in the lobby was great--very helpful and all tour arrangements worked out well.

I wouldn't stay there again at this price; I might not be able to do better, but I should be able to improve the location. It's worth a try.

Small, clean and out of the way

The lobby is very nice and the rooms are clean by Hong Kong standards.

However, the beds are extremely small (we had two small twins) and the location is too far from the main road (Nathan Road).

On the last day, we discovered there were free shuttle buses to Tsim Sha Tsui and Mong Kok. This would have been helpful to know during our stay.

All in all, good room for the price (it was one of the cheapest we stayed at). However, I would prefer a room closer to Nathan Road.

Great stay

Stayed at the Mertropole for 1 week from August 2nd. The hotel itself is on a busy main road but once you get inside the marble lobby with beautiful chandeliers the traffic and hustle and bustle is forgotten. The staff are excellent and will help with any problem. We were upgraded to an excecutive room free of charge. The room was spacious and clean. The bathroom spotless. The hotel has free shuttle buses to the Star Ferry and MTR station but we didn't use these as they were always full even up to 20mins before they were due to depart. It is easier and more fun to catch the No 7 bus from opposite the hotel. There is a fantastic cake shop in the lobby which we visited frequently. Drinks, including bottled water are expensive but there is a supermarket just down the road where you can pick up snacks and drinks at a fraction of the price.

Would recommend to my friends.

Disappointment

On the positive, this hotel is located close to almost everything...shopping and transportation are very convenient. The hotel has a shuttle that takes you to the ladies markets, MTR stations, and etc. On the negative, the hotel is far from being a 4 star hotel as it claims. The pictures that I saw in their website is not as it appears. Although the rooms are small (which is OK given that it's Hong Kong), it was extremely old and uncomfortable. Not only are the walls paper thin, the air conditioning works all night even though you've turned it off completely...so bring a warm sweater...because you will need it. And the thing that got me the most was that their standard room is exactly the same as their deluxe room...you're just paying more for it. Although the locations of the hotel is convenient, it is not in the nicest area of Kowloon...very dirty, busy, and polluted.